Brother MFC-9970CDW Color Laser All-in-One with Wireless Networking and Duplex
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- Print and copy at up to 30ppm
- Wireless, Ethernet and USB interfaces
- Automatic duplex print/copy/scan/fax
- 5" Color Touch Panel display
- Up to 2400 x 600 dpi resolution
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Top Customer Reviews
I'm writing this review because a Brother Customer Support Technician wouldn't help me reset my toners. After hearing his lecture on Genuine Brother Toners and his adamant denial to help, I offered him an analogy. I simply asked if he went to a car dealership for "Genuine" oil, brakes, service, etc. EVERY TIME he had his car serviced. He of course had no answer after recognizing his own hypocrisy. So, to help others that may end up in my situation, here's how to reset your toners.
If you have the starter cartridges, you will need to buy a refill kit of some sort, and a flag gear, or reset gear (see below for links). If that is done and you are still receiving the "Replace Toner" message, here's what to do:
1- Turn on printer
2- Open front door to access toners
3- Hit the "Start" button for the Black and White copies on the right side of control panel
4- Quickly type in the number "10" on the numerical keypad (1 then 0, quickly in succession)
5- You will see a toner menu. Simply pick you color(s) and capacities and reset as needed.
You can now refill your toners to a high capacity level for about $20 each, vs. $80 for "genuine brother" toners. Your cost per page probably dropped to about 3 cents each.Read more ›
Step 1.) Open front cover to expose printer cartridges and press #1 on the number keys.
Step 2.) Scroll down to find and select the appropriate toner cartridge to reset:
K.TNR-STD (Standard Capacity)
K.TNR-HC (High Capacity)
C.TNR-STD (Standard Capacity)
C.TNR-HC (High Capacity)
M.TNR-STD (Standard Capacity)
M.TNR-HC (High Capacity)
Y.TNR-STD (Standard Capacity)
Y.TNR-HC (High Capacity)
Now we can run our cartridges until they begin to line out before replacing them! The secret that Brother does not want you to know about. Hopefully this tip will also save others as much money as it has saved us.
This Brother MFC-9970CDW has good and bad points. First, the black printed letters are crisp and sharp. However, the color photos are only slightly above average in quality. Plus, there is some slight banding (lines) on solid prints. The banding is not too bad and hardly noticeable, but it should not do that. And I have tried everything the manual said to correct the problem, but nothing helped. Anyway, I can live with it.
The biggest complaint I have is the curling of the paper. Another reviewer is correct. The heavier weight the paper, the more severe the curling.
The speed for duplex printing is 6 pages in 1 minute and that is with plain text on one side and a map on the other side. Don't get fooled by the claims of fast printing under everyday normal conditions. In contrast, the scanner is extremely fast.
The OCR software with plain text is very accurate. Hand written text is another story and problematic at best. But then, that is to be expected.
Wireless setup was easy. The printer recognized the network then I just had to install the driver on my PC.
This printer can pull through heavy stock paper and the duplex printing is a real time saver. Plus, overall the printer does a fairly good job. However, if paper curl bothers you, then stay away from this printer.
Update on the page curling.
I discovered a way to help undue the severe curling caused by this printer. First take all of your blank paper out of the tray.Read more ›
Most Recent Customer Reviews
SSSSSLLLLLLOOOOOOWWWWWW!!!!!!!!! This thing prints at 1/3 the speed any HP prints at. It takes forever to even spool up! Worse, the outside feed slot DOES NOT WORK!!! Read morePublished 4 months ago by John
very expensive printer to run. We ran through $300 per month in replacement ink before I dumped it and got a KyoceraPublished 5 months ago by eye dr
This machine is not worth the money - everything is cheap thin plastic. Constantly has paper jams and you can't feed very thin paper in the ADF you have to use the flatbed scanner... Read morePublished 6 months ago by BARBARA HODGSON
I didn't purchase mine through Amazon because I came across a special in my local stationary store that was deeply discounted. I had to write this review though. Read morePublished 6 months ago by Amazon Customer