Top critical review
Broke after 6 months of minimal use
Reviewed in the United States on November 21, 2017
I have had this machine for less than six months. I just started embroidering and was happy because this machine had so many good reviews and it has the bigger hoops but when I went to switch back to sewing and make the feed dogs rise up, they did not come up! Took it to the shop after trying what it says in the manual and calling Brother (which basically quoted the manual). They told me that this and many other problems are common with this machine. I am really disappointed that a $1200 machine is broken after only six months of minimal use and to top it all off, I will be without my machine for two weeks because the repair shop that I have to take it to is the only one that repairs Brother machines in my entire city! I am not a happy camper.