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Brown French Onion Soup Crocks, Set of 2

3.0 out of 5 stars 17 customer reviews

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Product Information

Product Dimensions 8.2 x 7 x 5.1 inches
Item Weight 2.7 pounds
Shipping Weight 2.7 pounds
ASIN B002UVZ372
Customer Reviews
3.0 out of 5 stars 17 customer reviews

3.0 out of 5 stars
Best Sellers Rank #369,179 in Home & Kitchen (See Top 100 in Home & Kitchen)
#713 in Kitchen & Dining > Tabletop > Bowls > Soup Bowls
Date first available at Amazon.com March 20, 2010

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Customer Reviews

Top Customer Reviews

Verified Purchase
My husband and I both have difficulty holding onto soup bowls, but for different reasons. We had two French Onion Soup Crocks that didn't have a lip around the inside rim when we were first married and loved them, but one of them got broken.

I've been looking for many years for a replacement. For years the only French Onion soup bowls available had this lip around the inside of the rim, which made cleaning them all but impossible, even in the dishwasher.

Then I found these bowls and, amazingly, somebody finally figured out not to make them with an inner lip. I haven't actually used them yet, but they are exactly what I was looking for. I'm ordering two more for when we have company.
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Verified Purchase
The crocks are wonderful, assuming you can get a safe shipment. Unfortunately, I don't think the odds are very good that will happen.

I ordered two sets. Both arrived packed together in a larger Chef's box. Around the two interior boxes was lots of protective packaging. However, inside the interior boxes there is nothing but a very thin and too-small cardboard spacer separating the lid from the crock. Neither crock nor lid are wrapped in anything so the slightest shift of this cardboard spacer results in lid and crock bouncing against each other in transit. The result is obvious - a box full of broken bits on arrival.

In my case, one set survived, the other did not.

The cost to return is $10, which means at current prices you have about a 50-50 chance of losing $9 on the deal. Very disappointing.

Edited to add: I had sent email feedback to the company via the standard Amazon orders method. They immediately responded with a phone call from a real live person (so rare these days!). The service rep was extremely pleasant and professional. She listened carefully to my packaging concerns and pledged to convey the info to the shipping department. She also offered to send me a replacement box properly packaged at no additional charge.

Given that these crocks have lead-free glaze, are lipless, and absolutely perfect in every other way, I'm really pulling for them to fix the interior packaging problem. I'll post back with an update when I receive the replacement set.

I'm giving 2 extra stars now due to excellent customer service. If the packing problem is solved, I'll up these to 5 stars.

Update: The new shipment arrived safely. I love the crocks with one exception.
Read more ›
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Verified Purchase
Holding the bowls, the quality of them seems to be up to snuff. They are a very nice size for a bowl of soup to accompany a sandwich or the like for a meal. I am looking forward to having a nice amount of swiss cheese bubbling down the side of the bowls as it hides the tasty soup within.

I will admit I was a bit worried based on the reviews regarding the shipment damage of the product that seems common with these. I ordered two sets which came together in one box (and a bit of air pocket packaging) via FedEx today and none of the four total bowls were damaged. Inside the box the bowls are warped in bubble wrap and the lids are then set in a small cardboard holder on top of the bowl. Next a small piece of cardboard is placed followed by the second bowl.
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Verified Purchase
These arrived in tact and are very nice looking. As others have noted, the lipless inside is a breeze to clean and the lids are great for microwaving. The handles really do stay cool when the crocks are microwaved and they have been very durable under the broiler when we've melted cheese for French Onion soup. The size is ideal for a full bowl of soup or chili and the ceramic keeps the soup warm to the last spoonful! Highly recommend these.
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Verified Purchase
These crocks are beautiful but arrived broken twice. Third shipment finally worked. Thankfully, I ordered them in plenty of time so even the extra shipping didn't delay me giving them as a gift.
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Verified Purchase
I chose these because of their non-toxic glaze. Unfortunately quality is not a big concern of the manufacturer. The way these are packed they are likely to be broken. Since one was not broken I examined it. The quality looked ok, not great. Then I tried on the lid, then the other. Neither lid fit because the pot was a little oval shaped while the lids were round. I returned them.

I ended up getting 4 pots, without lids, from a restaurant supply company online. They are sturdy, stack and have a larger capacity. This is also a more economical way to go if you want a larger quantity. Also they are white so there is no worry about lead or cadmium in the glaze.
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Verified Purchase
This is a follow-up from a previous review. I had ordered 4 bowls (2- 2 packs). One of the bowls was broken, so I mailed it back and posted a comment on this website. The day after I posted the comment, someone from Chefs.com called me, apologized and said she would 2-day delivery me another set of 2 bowls. I got home from work two days later and was amazed that the package was there. Such service...and when I opened the outer box, there was a ton on packing popcorn and bubble wrap. Unfortunately, I opened the interior box (packed by the manufacturer) and one of the lids was broken.

I completely recommend that you buy french onion soup bowls from Chefs.com, but not these ones. Inferior packing from the product manufacturer resulted in broken bowls...twice in a row. However, Chefs.com has outstanding customer service and did everything they could. I truly believe this is a problem from with the manufacturer...
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