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Bug Advocacy: A BBST Workbook Paperback – July 22, 2015
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About the Author
Cem Kaner, J.D., Ph.D., is Professor of Software Engineering at Florida Institute of Technology, a research-focused university that was recently ranked as one of the top 200 universities in the world. Kaner is lead author of several books, including Lessons Learned in Software Testing, The Domain Testing Workbook, and Testing Computer Software. He is lead developer of the BBST (Black Box Software Testing) series of videos and online courses. Kaner holds doctorates in Psychology and in Law. He teaches courses on software testing, metrics, requirements analysis, applied statistics, and software-related law, ethics and societal issues. Kaner was honored by the Association for Computing Machinery's Special Interest Group for Computers and Society with its "Making a Difference" Award and by the Software Test Professionals with its "Software Test Luminary" Award. He was elected to the American Law Institute in recognition of his work on laws governing software quality and electronic commerce. Before coming back to university to teach (in 2000), Kaner lived in Silicon Valley for 17 years and worked as a development manager/director, programmer, tester, technical writer and development consultant.
Rebecca L. Fiedler, Ph.D., has spent decades teaching students of all ages - from Kindergarten to University. In the testing community, she works with Cem Kaner on the Black Box Software Testing (BBST) online professional development courses. She is a regular attendee and presenter at the Workshop on Teaching Software Testing and has had numerous presentations at national and international conferences in education and educational technology.
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Core definitions ("quality", "value", etc.) are used, and given a clarifying context so that the reader can understand the rationale of the author's preferred definitions.
BBST Bug Advocacy is probably my favorite course material and is certainly the most practical. Anyone who deals with software (personally and professionally) has either written or considered writing a bug report. For those of us that deal with bugs professionally (or deal with software as a profession) the value of well written bug reports is immense. Well written bug reports can be the difference of getting a fix in quickly and accurately vs a fix that never comes.
In other words well written bug reports have a direct impact on quality. It’s not about who files the most bugs, its about who gets the most bugs fixed. This is the material to help you do that.
This book is a great companion if you take the online classes or if you just want to learn at your own pace. I keep a copy as a reference for the great material.