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Build It: The Rebel Playbook for World-Class Employee Engagement Hardcover – April 23, 2018
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"Your all-things-necessary guide to employee engagement. You'll learn what engagement really means, why it's so essential, and how to instill it in your workforce. Packed with some terrific case studies, Build it will help you transform your workplace."
From the Inside Flap
A decade in the making, the ten part Engagement Bridge is the model for building an engaged company culture. The Engagement Bridge is the product of a decade of work at Reward Gateway, one of the world's leading employee engagement technology companies.
Developed as a result of work with over 1,800 clients including NASDAQ, Unilever and IBM plus the work involved in scaling Reward Gateway itself, the model highlights the practical areas that organizations need to examine in order to build a highly engaged company culture.
Launched in 2015, the model has been presented at conferences across the USA, Australia and the UK.
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Built It is easily going to be a "Best Read" for 2018 and this is a book that every member of your management team should own a copy, particularly if your organization needs to be revitalized. Glenn and Debra have provided a Playbook that can be adapted to any organization. They provide you with a clear understanding and insight into "plays" that will take you down the path to successful Employee Engagement including case studies from a wide variety of successful companies as well as their personal experience.
One of the most important messages that you will take away from the book is that not everyone will take the same route on this journey, but no matter where you begin, you will be heading in a positive direction and beginning to shift the mindset and/or thought process of managers and employees. After all, when employees feel valued and involved, the work environment is more positive and yields a higher level of productivity.
This is a book that I will most definitely recommend to colleagues as well as clients!
PS: I fervently hope mainstream companies begin to realize the importance of employee engagement and incorporate ideas that fit their culture.
Yes, of course this book is inspirational — but it's not just that. It goes well beyond offering feel-good, Tony Robbins B.S. platitudes. I love that it highlights real people, real stories, real impact at all sorts of companies. For example, the book talks about how KFC created career development initiatives for its team members, many of whom are high schoolers. Seriously, how cool is that?
There are plenty more examples that will spark all kinds of thinking, organized in a way that makes logical sense — that is, the book presents key elements of employee engagement and then illustrates them with anecdotes. Ultimately, that's really makes this book stand out. While there are similar books out there, they often fall short by delving too much into theory and not enough into practice. I loved that this brought concepts to life in accessible ways where you come away thinking, "Oh, yeah, totally, that might work at my company, too!"
Lastly, I'd be remiss if I didn't point out that I have a professional relationship with the authors, both of whom work for the company that is a client of my employer. However, I was not "voluntold" to write this review by any of those parties. I wrote this review because I am that troublemaker who likes to challenge conventions in ways that will unf**k the world of work. If that's you, too, then I promise you're in for a great read.
Combining case studies, the authors' applied experience and applicable frameworks, Build It provides grounded advice on how to motivate your teams and to build genuinely engaged organisations. The book is just as appropriate for FTSE100 companies as for newly launched startups. Engaged staff means excellent products, happy customers and outperformance, and far too often we accept that engagement may be too aspirational for our organisations.
A must read and especially relevant in the current hyper-competitive world of human capital.