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Building Resilience with Appreciative Inquiry: A Leadership Journey through Hope, Despair, and Forgiveness Paperback – May 15, 2018
Jeanie Cockell (Author) Find all the books, read about the author, and more. See search results for this author |
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Leaders cannot predict the complex challenges they are called on to face. Veteran consultants Joan McArthur-Blair and Jeanie Cockell show that Appreciative Inquiry (AI) is an invaluable tool to build resilience.
AI is a widely used change approach that emphasizes identifying what's working well in a system. Leaders can use AI to increase their ability to weather the storms they'll inevitably encounter and be resilient. A profound guide, this book features personal accounts from leaders across a variety of settings describing how they've practiced appreciative resilience in the ongoing cycle of hope, despair, and forgiveness.
- Print length256 pages
- LanguageEnglish
- PublisherBerrett-Koehler Publishers
- Publication dateMay 15, 2018
- Dimensions6 x 0.66 x 9.06 inches
- ISBN-101523082550
- ISBN-13978-1523082551
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Editorial Reviews
Review
“Critique: Exceptionally well written, organized and presented, "Building Resilience with Appreciative Inquiry: A Leadership Journey through Hope, Despair, and Forgiveness" is an especially and unreservedly recommended addition to corporate, governmental, community, college, and university leadership instructional reference collections.” – Midwest Book Review
http://www.midwestbookreview.com/rbw/sep_18.htm#logan
“Resilience has become one of the most highly sought-after competencies for today’s leaders—a capability that organizations struggle to define but seek to both hire and develop. Building Resilience with Appreciative Inquiry offers a model that captures and simplifies the elements of resilience along with practical and accessible approaches to developing and practicing resilience. Applicable across sectors, ages, and roles, this is a great go-to for organizations and individuals who seek to be prepared for change and leadership.”
—Anna-Marie Stuart, FCPA, FCMA, FCMC, Managing Partner, Knightsbridge Robertson Surrette
“Building Resilience with Appreciative Inquiry is about making being human a sustainable endeavor in a world of complexity, adversity, and uncertainty. This book provides tools, practices, and reflective questions that will build your capacity to dance fluidly with hope, despair, and forgiveness. The result: resilience, an essential strength for leaders committed to evolving a more positive future. Jeanie and Joan are strikingly honest in sharing their own stories and the stories of other leaders. Anyone stuck in despair, at odds with forgiveness, or looking for hope should read this book. You will come out the other side stronger and more resilient than ever.”
—Cheri Torres and Jackie Stavros, coauthors of Conversations Worth Having and Dynamic Relationships
“Jeanie and Joan model bravery throughout this book. They dive into the human condition of despair and apply Appreciative Inquiry practices to being resilient. With exercises and dramatic stories, they share this as a framework for facilitators, coaches, trainers, and leaders to ‘fan the capacity to inquire into and fuel the bravery leaders hold in their hearts.’”
—Kathy Becker, President and CEO, Company of Experts, Inc., and CEO, Center for Appreciative Inquiry
“The perfect balance of theory and practice, grounded in courageous stories of hope, despair, and forgiveness. This book inspires leaders, facilitators, and individuals with a road map for their own leadership journey. The appreciative resilience model provides an accessible framework coupled with reflective questions to guide your practice and strengthen your leadership resilience. The practical tools and workshop agenda are excellent resources for facilitators and leaders to strengthen teams and foster an environment of appreciative resilience.”
—Anita Ferriss, Organizational and People Development Specialist, Camosun College
“Jeanie Cockell and Joan McArthur-Blair have written a wholly unique, original, and poetic book that explores one of the most important qualities leaders must cultivate in themselves and nurture in others: resilience. The authors’ approach to fostering resilience is as powerful as it is unexpected. We do not become more resilient, they write, by ‘toughening up’ or ‘doing more, better, and faster.’ Instead, we fully realize the capacity to sustain ourselves and others in challenging experiences by journeying through hope, despair, and forgiveness in a process of appreciative inquiry. Refreshing and beautifully written, Building Resilience with Appreciative Inquiry is rich with engaging stories, reflective questions, and practical applications that will better enable you to thrive in your work, life, and leadership. Read this book and flourish.”
—Jim Kouzes, coauthor of the bestselling The Leadership Challenge and Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University
“While there is no clear road map through the new and unprecedented challenges that today’s leaders face in our ever-increasingly complex world, in Building Resilience with Appreciative Inquiry, Jeanie and Joan provide a compass to help any leader—formal or otherwise—navigate the often bumpy journey with compassion and resilience. Like a lighthouse beacon on a stormy night, their ALIVE model offers a pragmatic framework for leaders to traverse even the darkest shoals they may face on their journey to help guide others. If you have ever sought to turn leadership breakdowns into breakthroughs, or realize that you need to put your oxygen mask on before helping others, this book is for you.”
—Lindsey N. Godwin, PhD, Director, David L. Cooperrider Center for Appreciative Inquiry, and Professor of Management, Robert P. Stiller School of Business, Champlain College
“Jeanie Cockell and Joan McArthur-Blair have produced a remarkable work based on their scholar-practitioner journey where they demonstrate how to leverage the power of human emotions without judgment and with unconditional acceptance. Building on their decades of work on appreciative inquiry, they share what’s next for building organizations for ecological sustainability and social justice. Jeanie and Joan make a critical link between positive approaches in organizations and resilience and demonstrate how the latter can support leadership development and transformation at the individual, group, organization, and societal levels. Written in the most reader-friendly manner with plenty of practical tools, this book will be especially useful for social change agents, OD practitioners, coaches, consultants, and individuals interested in their own personal growth.”
—Tojo Thatchenkery, PhD, coauthor of Appreciative Intelligence and Professor and Director, Organization Development and Knowledge Management Program, George Mason University
About the Author
Advanced Education as Project Officer leading a large provincial project.
Foreword by David Cooperrider, Distinguished University Professor, Case Western Reserve University &
Honorary Chair, The David L. Cooperrider Center for Appreciative Inquiry Champlain College
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Product details
- Publisher : Berrett-Koehler Publishers (May 15, 2018)
- Language : English
- Paperback : 256 pages
- ISBN-10 : 1523082550
- ISBN-13 : 978-1523082551
- Item Weight : 12.8 ounces
- Dimensions : 6 x 0.66 x 9.06 inches
- Best Sellers Rank: #431,419 in Books (See Top 100 in Books)
- #1,514 in Business Decision Making
- #1,610 in Decision-Making & Problem Solving
- #2,717 in Business Motivation & Self-Improvement (Books)
- Customer Reviews:
About the authors
Jeanie Cockell is an educational and organizational consultant who specializes in collaboratively designing strategies to help individuals and organizations build positive futures. Her background includes teaching and leadership roles in education. Jeanie co-authored Appreciative Inquiry in Higher Education: A Transformative Force (2012) and Building Resilience with Appreciative Inquiry: A Leadership Journey through Hope, Despair and Forgiveness (2018).
Joan McArthur-Blair, Co-President, Cockell McArthur-Blair Consulting, is a powerful speaker, writer and facilitator who grounds her work in a deep passion for learning, change and the possibilities of a positive future. She brings to her consulting work over 25 years in higher education from faculty to president. She is a poet; the author of many articles on Appreciative Inquiry; and two coauthored books, Appreciative Inquiry in Higher Education: A Transformative Force (2012) and Building Resilience with Appreciative Inquiry: A Leadership Journey through Hope Despair and Forgiveness (2018)
Contact: joan@cockellmcarthur-blair.com; www.cockellmcarthur-blair.com
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Reviewed in the United States on December 11, 2018
Top reviews from the United States
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The text is more practical than academic yet offers solid explanations for how to facilitate workshops and discussions in a manner that promotes a strengths focused perspective.
Outlining concepts of Hope, Despair, and Forgjveness, they help us understand how to help participants become familiar and confident in their lives with various goals.
The beauty of Appreciative Inquiry is its generative nature. It’s not just a way of questioning, it’s a way of changing. The insight is the intervention. By answering the carefully crafted questions, you’ve made the first step in a journey toward positive change. Well done to the authors for capturing this spirit in the interests of promoting resilience!
-It's inspirational - The Resilience Model presented in the book provides hope in and of itself - a positive roadmap to resilience. The personal stories from the authors as well as others brought the concepts alive and deepened my understanding of the potential for this approach.
- It's generous - The authors have shared not only their personal perspectives from years of experience but have also shared the outcomes from their lifetime body of work so that we all can learn and benefit.
-It's beautifully written - I love the poetic verses at the beginning of the chapters and throughout the chapters (e.g. ....leaders,and teams turn toward hope as if it were the sun shining down on possibility.
I encourage anyone who faces adversity in their life - personally and/or professionally - to read this book. It will make a meaningful difference in your ability to be resilient!
Appreciative Inquiry (AI) can be used in strategic planning, team development, coaching, organizational development, and research. Ultimately, the process shows leaders at all levels how to build long-term resilience by using AI to reflect on and explore leadership through hope, despair, and forgiveness. This process builds leadership resilience in not just us, but our people. AI helps us navigate through difficult situations as leaders. It guides us in connecting with others.
The book offers personal and real-life leadership situations for readers to see AI in action. It’s useful to know the impact of AI by introducing several valuable models. Moreover, each chapter opens with an inspiring poem and ends with reflection questions to really get us thinking as leaders and asking how we can use the lessons in the book to be stronger leaders who can impact the people around us and the organizations that we work in.
What I enjoyed most about the book are the first-hand stories about AI and how it can change people and organizations. It helps to bring all the various ideas in the book together for that “aha” moment. It helps everything to gel and assists the reader to start down on a new path to leadership.
For those that really see the benefits that AI can bring to your organization or team, there are some excellence chapters at the end of the book to help you practice AI and even conduct your own AI workshop with your team with the support of other leaders in your organization.
If you want to explore a new leadership method, pick up a copy of Building Resilience with Appreciative Inquiry.
Top reviews from other countries

Through an immediately readable mix of honest reflections from their own lives, anecdotes from their leadership learning practice, poetry and practical activities, tools and techniques the writers give us a way to harvest our own and each other’s hard won wisdom, building always from appreciative (amplifying what is best about us) inquiry (amplifying our curiosity and ability to find fresh intelligence through stories and conversation) to strengthen our collaborative co-creative capabilities for not just surviving challenges and trauma but becoming finer versions of ourselves through the process.
Highly recommended for all leaders and leadership learning guides. And people wanting to learn and grow through whatever life delivers them.
