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Business Class: Etiquette Essentials for Success at Work Hardcover – July 1, 2005

4.4 out of 5 stars 91 ratings

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Editorial Reviews

Review

“A much-needed primer for professionals in today's business environment because whether you realize it or not, good manners and proper protocol can make or break a promising business relationship. ” ―Tony Alessandra, Ph.D., co-author of The Platinum Rule

“How you treat others and how you conduct yourself are not casual imperatives. They are important, and if you agree, then this engagingly written book ought to entice you to its pages.” ―Jack Valenti, former president of the Motion Picture Association of America

From the Back Cover

Advance Praise for Business Class

"Readable, spirited, and chock-full of excellent information. Anyone in business, at the bottom or at the top, could benefit from this book." ―Letitia Baldrige, author of New Manners for New Times: A Complete Guide to Etiquette and former White House Social Secretary in the Kennedy Administration

"Fills a gaping void in contemporary business leadership grooming and constitutes an overdue and easy primer for success-oriented commercial leaders." ―General Alexander M. Haig, Jr., former White House Chief of Staff, former NATO Commander, and former U.S. Secretary of State

"People make decisions about you based on your manners and comportment; this book shows you how to make and maintain a positive impression every time." ―Brian Tracy, author of TurboStrategy: 21 Powerful Ways to Transform Your Business and Boost Your Profits Quickly

"A practical, straightforward, commonsense guide to essential business conduct." ―Joanne Gordon, author of Be Happy at Work: 100 Women Who Love Their Jobs, and Why

"A treasure of how-to's about being a thoughtful, sensitive, and effective human being."―Judy B. Rosener, Ph.D., author of America's Competitive Secret: Women Managers and professor at the graduate school of management, University of California, Irvine

"An invaluable guide filled with helpful etiquette solutions for your personal and professional life."―Charles P. Garcia, CEO of Sterling Financial Investment Group

"A must-read book for all business operations, small or large, that depend on a clientele and employee attitude to make the difference between profit and loss."―Lee Ellis, former vice president of CBS and Gannett Publications (USA Weekend)

"Whitmore covers everything from e-mail to formal dinner parties with a warm, friendly style that makes reading the book enjoyable and remembering her advice easy."―Carolyn B. Elman, CEO of American Business Women's Association

Product details

  • Publisher ‏ : ‎ St. Martin's Press; First edition (July 1, 2005)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 192 pages
  • ISBN-10 ‏ : ‎ 0312338090
  • ISBN-13 ‏ : ‎ 978-0312338091
  • Item Weight ‏ : ‎ 9.9 ounces
  • Dimensions ‏ : ‎ 7.25 x 0.92 x 8.44 inches
  • Customer Reviews:
    4.4 out of 5 stars 91 ratings

Customer reviews

4.4 out of 5 stars
4.4 out of 5
91 global ratings
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Top reviews from other countries

Amazon Customer
5.0 out of 5 stars A Comprehensive Handbook on Business Etiquette
Reviewed in the United Kingdom on April 29, 2013
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Chiara
4.0 out of 5 stars セルフ・ブランディングの本
Reviewed in Japan on May 28, 2012
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