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Business Process Management: The Third Wave Paperback – October 15, 2006
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From Publishers Weekly
Corporate re-engineering was a hot trend in the early 1990s, when businesses started streamlining to save money and "downsizing" came into vogue. Now it's economic uncertainty all over again, and managers are looking to shave costs while still dominating their sectors-and Smith and Fingar want to give them the management tools to achieve that. The authors, both IT experts, insist their management theory and practice will guide business leaders through the next 50 years. While many companies are savaging their tech budgets to survive, for instance, Smith and Fingar hold up General Electric as a current ideal; the company has actually boosted its information technology dollars, as it sees the next wave of business automation as full of promise. While heavy on corporate bafflegab, this book does break down how companies can boost productivity, discover savings and thrive in a harsh business environment.
Copyright 2003 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.
From the Publisher
The first limited distribution edition of this groundbreaking book was published in September 2002, and subsequently designed for "fast track" reads by either business or technology readers. The business impact is covered in the first 197 pages. Ten years ago, Computer Sciences Corporation's James Champy co-authored the New York Times best seller, Reengineering the Corporation, that set the world alight with over 2,000,000 copies in print. But that was last decade. Ten years on, Computer Sciences Corporation's Howard Smith, has co-authored the book that reinvents reengineering and sets the business agenda for the decade ahead. --This text refers to an out of print or unavailable edition of this title.
Top customer reviews
My reaction today remains the same: for me not worth reading. After reading recent reviews here by YingAsReader and "slimeddy" I better understand why it is not worth my time. "Proselytizing" as "slimeddy" writes, says a lot of the story. This book reminds me of the hard selling "you've got to get with the quality revolution" books that were so popular in the 1970's. They told why American management is "backward" and broadly described the potential of TQM and other formulas. They also told nothing of the "how." As YingAsReader writes "the 'why' and the 'how' are missed."
If you've somehow missed the points:
Business, life and the universe are moving (process). There are no safe, static havens. In management the old functional "silos" (production, systems, finance, etc.) are gone. We finally understand business as process rather than
a world of feudal domains.
Digitalization has made offer, acceptance, and contract execution "lickety split" fast, world-wide. Therefore we must
grasp, integrate and innovate quicker than ever.
Like the troops on the high ground, the business person who has the highest, and broadest view of what is going on has the advantage.
"Taking the high ground" in business today requires that you speak the latest "biztech" language, reflecting your clear understanding of the concepts involved, so that you may
adapt them intelligently to your specific business.
And while your doing all this be sure to keep in touch with the customer.
This is all good advice but not exactly new.
It is exceptionally badly written and contains too much empty hype. It has very little real content except re-warming decade or century old ideas on process engineering.
I am really disappointed with this product.
Most recent customer reviews
Enough has been written about this book. I must say that much of the original vision Fingar and Smith have developed has come true.Read more