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This warranty exclusion applies to all Farouk Systems products according to the mfg. I'm sure Amazon will honor the existing warranties but be prepared for a little extra work if your unit fails.
FAROUK Systems does not authorize our products to be sold on-line. We cannot guarantee any products sold on-line are true
CHI products. You may purchase our items at any one of our authorized retailers or salons. I am attaching a copy of our
return policy that gives you further details.
Nancy L. Garcia
Customer Service Returns Represenative
Farouk Systems Group
So bottom line: Buyer beware. Maybe these are not authentically Farouk products?? But here's the interesting thing ---Amazon explicitly states on the product page that this product is ONLY covered for 30 days (read on)!!!!
The CHI PRO Hair Dryer is the latest in Advanced American Technology. This lightweight quiet dryer utilizes Ceramic Technology, Negative Ions, Far Infrared and Low EMF. CHI PRO Hair Dryer includes the CHI Diffuser. All CHI products that are purchased Direct from Amazon.com are covered by a 30 day Amazon warranty. This item is not covered by the manufacture warranty. Applies only to products sold by Amazon.com. Does not apply to products sold on our site by third-party merchants or through third-party areas such as Amazon.com Marketplace or Auctions.
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