Enter your mobile number below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
Getting the download link through email is temporarily not available. Please check back later.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Qty:1
  • List Price: $34.95
  • Save: $6.62 (19%)
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
The CIO Paradox: Battling... has been added to your Cart
FREE Shipping on orders over $25.
Condition: Used: Good
Comment: PLEASE READ FULL DESCRIPTION -USED GOOD- This book has been read and may show wear to the cover and or pages. There may be some dog-eared pages. In some cases the internal pages may contain highlighting/margin notes/underlining or any combination of these markings. The binding will be secure in all cases. This is a good reading and studying copy and has been verified that all pages are legible and intact. If the book contained a CD it is not guaranteed to still be included. All items are packed and shipped from the Amazon warehouse.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 3 images

The CIO Paradox: Battling the Contradictions of IT Leadership Hardcover – October 16, 2012

4.6 out of 5 stars 50 customer reviews

See all 4 formats and editions Hide other formats and editions
Price
New from Used from
Kindle
"Please retry"
Hardcover
"Please retry"
$28.33
$18.95 $9.96
$28.33 FREE Shipping. In Stock. Ships from and sold by Amazon.com. Gift-wrap available.
click to open popover

Frequently Bought Together

  • The CIO Paradox: Battling the Contradictions of IT Leadership
  • +
  • Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation
  • +
  • The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
Total price: $83.41
Buy the selected items together


Editorial Reviews

Review

"In "The CIO Paradox", Heller has her finger on the pulse of the major contradictions that plague the CIO role today, including being hired to be strategic, but spending most of our time being operational. Her recommendations on how to overcome major paradoxes offer concise and helpful advice to CIOs on becoming more successful in the role." (Gregory S. Smith, CIO at an international firm, and author of "Straight to the Top: Becoming a World-Class CIO")

"In "The CIO Paradox", Martha Heller has clearly articulated the many contradictions that permeate the CIO role. But more than that, she includes rich examples of how successful CIOs have managed to break through these contradictions. IT leadership is a balancing act, as Heller demonstrates in this entertaining and insightful book." (Carol Zierhoffer, VP & Global CIO, Xerox)

"Martha does a great job of capturing the paradox of not just the CIO role, but of Enterprise IT as a whole. In a world that greatly admires technology and over-rewards the start-up, how is the "brand" of the enterprise CIO and the technology teams that support our business so weak? As a CIO that has survived this paradox for more than a decade, I appreciate the insights of "The CIO Paradox"." (Robert B. Carter, EVP & CIO, FedEx Corporation)

"Martha Heller has captured the essence of the exhilaration and the stress that come with being a CIO in the 21st century. In "The CIO Paradox", she has articulated the complex and critical set of issues that confront CIOs every day, in every enterprise, in a witty and constructive way. Having lived the CIO role over four different decades, I was able to relate to her paradoxes and her conclusions: that to be successful in this young and great profession you must move from being an "either, or" manager to an "and, and" leader. It will be exciting to see more and more of our next generation leaders break through these paradoxes." (Charlie Feld, Founder, The Feld Group Institute, and author of "Blind Spot IT: A Leader's Guide To IT-Enabled Business Transformation")

"What makes "The CIO Paradox" a compelling read is the understanding Martha has of the vast challenges today's CIOs are faced with. Throughout the book you have those "aha!" moments that energize any reader who works in or supports the IT profession. The organized, blunt fashion in which she states the paradox, while injecting the perfect amount of humor, is terrific, as are her conclusions. This is not a book about IT that will bore you!" (Pamela J. Stenson, Senior Vice President & General Manager, CIO Executive Council)

"Martha Heller has unparalleled access to CIOs. She advises them, writes about them, and recruits them. With her terrific book, "The CIO Paradox", she lets us in on all that she has learned and the advice she has given. The result is an invaluable resource. Martha demonstrates that for CIOs to be successful in this day and age, they must achieve balance in their skills, plans, and methods to eliminate blind spots and to achieve sustainable success for their departments and for their companies." (Peter High, President, Metis Strategy, LLC and author of "World Class IT: Why Businesses Succeed When IT Triumphs")

"A must-read for all CIOs and those aspiring to the role. "The CIO Paradox" is a compendium of our colleagues' most valuable and sometimes painful lessons packaged up and told in a compelling and straightforward manner. Heller has distilled years of CIO experience into a pragmatic guide that not only helps CIOs everywhere to improve their game, but forces them to reflect on where they have been and, more importantly, where they should go next." (Timothy C. McCabe, SVP & CIO, Delphi)

Review

“In The CIO Paradox, Martha Heller has clearly articulated the many contradictions that permeate the CIO role. But more than that, she includes rich examples of how successful CIOs have managed to break through these contradictions. IT leadership is a balancing act, as Heller demonstrates in this entertaining and insightful book.” (Carol Zierhoffer, VP & Global CIO, Xerox)

“Martha does a great job of capturing the paradox of not just the CIO role, but of Enterprise IT as a whole. In a world that greatly admires technology and over-rewards the start-up, how is the "brand" of the enterprise CIO and the technology teams that support our business so weak? As a CIO that has survived this paradox for more than a decade, I appreciate the insights of The CIO Paradox.” (Robert B. Carter, EVP & CIO, FedEx Corporation)

“In The CIO Paradox, Heller has her finger on the pulse of the major contradictions that plague the CIO role today, including being hired to be strategic, but spending most of our time being operational. Her recommendations on how to overcome major paradoxes offer concise and helpful advice to CIOs on becoming more successful in the role.” (Gregory S. Smith, CIO at an international firm, and author of Straight to the Top: Becoming a World-Class CIO)

“Martha Heller has unparalleled access to CIOs. She advises them, writes about them, and recruits them. With her terrific book, The CIO Paradox, she lets us in on all that she has learned and the advice she has given. The result is an invaluable resource. Martha demonstrates that for CIOs to be successful in this day and age, they must achieve balance in their skills, plans, and methods to eliminate blind spots and to achieve sustainable success for their departments and for their companies.” (Peter High, President, Metis Strategy, LLC and author of World Class IT: Why Businesses Succeed When IT Triumphs)

“What makes The CIO Paradox a compelling read is the understanding Martha has of the vast challenges today's CIOs are faced with. Throughout the book you have those "aha!" moments that energize any reader who works in or supports the IT profession. The organized, blunt fashion in which she states the paradox, while injecting the perfect amount of humor, is terrific, as are her conclusions. This is not a book about IT that will bore you!” (Pamela J. Stenson, Senior Vice President & General Manager, CIO Executive Council)

“A must-read for all CIOs and those aspiring to the role. The CIO Paradox is a compendium of our colleagues' most valuable and sometimes painful lessons packaged up and told in a compelling and straightforward manner. Heller has distilled years of CIO experience into a pragmatic guide that not only helps CIOs everywhere to improve their game, but forces them to reflect on where they have been and, more importantly, where they should go next.” (Timothy C. McCabe, SVP & CIO, Delphi)

“Martha Heller has captured the essence of the exhilaration and the stress that come with being a CIO in the 21st century. In The CIO Paradox, she has articulated the complex and critical set of issues that confront CIOs every day, in every enterprise, in a witty and constructive way. Having lived the CIO role over four different decades, I was able to relate to her paradoxes and her conclusions:  that to be successful in this young and great profession you must move from being an "either, or" manager to an "and, and" leader. It will be exciting to see more and more of our next generation leaders break through these paradoxes.” (Charlie Feld, Founder, The Feld Group Institute, and author of Blind Spot IT: A Leader's Guide To IT-Enabled Business Transformation)

NO_CONTENT_IN_FEATURE

New York Times best sellers
Browse the New York Times best sellers in popular categories like Fiction, Nonfiction, Picture Books and more. See more

Product Details

  • Hardcover: 256 pages
  • Publisher: Bibliomotion; 1st edition (October 16, 2012)
  • Language: English
  • ISBN-10: 193713427X
  • ISBN-13: 978-1937134273
  • Product Dimensions: 6.4 x 0.8 x 9.3 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (50 customer reviews)
  • Amazon Best Sellers Rank: #372,641 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover
The old joke -- CIO stands for "Career is Over" -- is less funny than ever as cloud computing and the consumerization of information technology threatens to make the CIO role irrelevant. Heller, who apparently has had an enormous amount of experience talking with CIOs and finding them jobs, offers advice on how CIOs can survive and thrive during the current computing paradigm shift. The book is written in an easy, chatty, informal style that belies its deep understanding of the pressures on CIOs to deliver more with less in world where the demand for IT services is ever increasing even as the supply is constrained. I think CIOs, and anyone interested in the future of IT in business, will be both entertained and informed by a book that's hitting the right topic at the right time.
Comment 13 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
Rather than one paradox, as this book's title suggests, Martha Heller rigorously and eloquently examines several separate but related paradoxes: Cost versus Innovation, Operations versus Strategy, Futurist versus Archivist, IT and Business Paradox, Accountability versus Ownership, Recruiting, Enterprise Architecture, Successor, Corporate Board, CIO Career Path, and Future of the CIO Role. What's the problem? Actually, there are dozens and most result from a flaw in a management mindset, what is generally referred to as "zero sum thinking." It is sometimes expressed as "Either/Or." In essence, it asserts mutual-exclusivity. For example, consider these dimensions of the CIO's role:

o Hired to be strategic but spends most time and energy on operations
o Charged to be a steward of risk mitigation and cost containment, yet expected to innovate
o Viewed as a service provider, yet expected to be a business driver
o IT can make or break a company but a CIO rarely sits on a board.

You get the idea. And note the resemblance to what had once been paradoxes of the CFO. Years ago, my late and cherished friend, Jeremy Hope, wrote Reinventing the CFO: How Financial Managers Can Transform Their Roles and Add Greater Value (Harvard Business Review Press, 2006). What he tried to do for CFOs and their companies is what Heller is trying to do for CIOs and their companies. Resolving various paradoxes by reinventing the CIO is in the best-interests of current and aspiring CIOs, of course, but also in the best interests of stakeholders, the given organization, its industry, and -- yes -- the global economy.

These are among the dozens of business subjects and issues of special interest and value to me, also listed to indicate the scope of Heller's coverage.
Read more ›
Comment 10 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
By J_FRESH on January 12, 2015
Format: Kindle Edition Verified Purchase
Overall good book dealing with CIO strategy. This book is a collection of interviews from IT executives Martha has interviewed through the years, which does provide some good background on issues but also leaves out critical elements such as what happened after.
Comment 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Kindle Edition Verified Purchase
Disclaimers: I did buy the book from Amazon; I have not met the author; I have no financial interest in this book. I first picked it up several months ago. It did take three months to get through it. My perspective is as an academic teaching future technology and information security leaders. My goal was to understand what those leaders need to know and how we in academia can help prepare them. I was first turned off by the way the book jumps around, with no clear flow. With a second or third try, I figured out that the book's value is in the many stories and interview with CIO's or former CIO's. Although some of the recommendations contradict each other, that will be the real world of any IT leader. This book has many nuggets of leadership information that you will be able to take away for yourself. I recommend it for any IT manager or director, or security leader. It will not tell you how to do your job, but will give you some thought provoking ideas. The only reason I did not give it 5 stars, is that I'm not sure how current all the material is. Publication date is given as 2013. This field is changing so fast, readers will want to stay even more up to date by participating in peer groups like SIM or others. Happy hunting.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
By reit on February 10, 2016
Format: Audible Audio Edition
This book is bizarre so far, and some times comedic. I'll update it if it deserves it but I am about 20% through the audiobook and here are some "Change" that they have talked about:

One CIO Changed the mission statement, and some furniture
One CIO Gave the Enterprise Architect a budget (gasp!) and that architect did something cool (not her)
Advised us to be risk adverse and a risk taker (see: useless/meaningless )
"Take complexity out" - (literally "KISS" Principle, a quick wiki search says that principle has been around since the 70's)
"Innovate" - Really????? Thanks

I just gave up listening to the rest of it while writing this and I really was curious, came in with an open mind, I wanted to learn something and be enriched by a book like this, but what I found was the struggles they are talking about are the struggles of somebody who lacks basic competency in their job.

If you are a CIO and you find this book useful, at least the first 20% of it, it's time for you to move to something else, please.
Comment One person found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Most Recent Customer Reviews

Set up an Amazon Giveaway

The CIO Paradox: Battling the Contradictions of IT Leadership
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway
This item: The CIO Paradox: Battling the Contradictions of IT Leadership