|Item Weight||560 pounds|
|Package Dimensions||60 x 30 x 24 inches|
|Item model number||CA23|
|Item Package Quantity||1|
|Warranty Description||Lifetime Warranty|
Cannon Safe CA23 Cannon Series Deluxe Fire Safe, Hammer-Tone Black
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- 24 gun capacity
- ETL Verified 1200 degrees F for 60 minutes fire protection
- Commercial grade Type 1 UL rated electronic lock
- Internal power supply provides two convenient 110V outlets, USB port, and RJ45 Ethernet connection
- 60 inches high x 30 inches wide x 24 inches deep (depth includes handle lock)
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From the Manufacturer
Built by Cannon Safe, the Cannon Series model CA23 provides elegance without compromise, with the same advantages found on safes costing hundreds more. You can be confident in the security of your most treasured valuables with the second-to-none fire protection rating, extensive security features, and the superior workmanship that only Cannon can offer. The beautiful, simple, hand-finished exterior will be welcomed into any decor. Features 1-inch active locking bolts with triple hard plate protecting the lock area.
Top customer reviews
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I ordered the safe via Amazon to Red Gear. December 19 was the projected delivery date making it well before Christmas. My wife and I gave ourselves the safe as a gift this year.
The delivering Company, RL Deliveries called on the 19th and said the safe was still in Atlanta due to a delay somewhere. We were glad that we had not rented a dolly yet and were okay with the following Monday, Dec 23rd as the new date. My wife and I did arrange our schedules to ensure we were here when the truck arrived, but still not a problem since we would receive before Christmas.
Monday rolled around and the driver called to see whether a big or smaller truck was better to use for our neighborhood. We said the smaller truck would be better. Sometime on Monday afternoon, but within the delivery window give or take a half hour, the truck arrived. There were 3 other safes on the truck set up for delivery so the driver hunted around to ensure he got the right one. We asked why so many safes and he said with so many shootings and other gun related concerns folks are starting to lock-m-up to keep out of the wrong hands. He went on to say that 3 safes a week is the average now.
After our conversation the driver moved, what we thought was our safe, closer to the loading ramp and begin cross checking numbers. He said the numbers and model matched but the box showed Winchester, not Cannon. This was concerning to us too so the driver called a few places to ensure it was really the right safe. Had he removed from the truck, the lift was not adequate enough to load from the ground so it was imperative the correct product came off the truck.
After a few calls the driver said there was a problem with the labels affixed to the boxes and that our safe was in TX. No Red Rider BB gun for us under the tree this year so it was now down to when our safe would arrive. The RL driver said it would be in JAX and delivered either Dec 26 or 27. Thank goodness I was on vacation and was more flexible on the date. The driver suggested we call the seller and see if they would compensate us for the mistakes. We decided to contact Amazon and Red Gear thinking we may be able to get inside delivery at no extra charge but they pointed us back to RL Deliveries. This was an interesting twist but they were right.
Instead of calling RL we just decided to wait a few more days, get the safe and put the rest behind us. No call on Thursday so my wife called to see if it would show up later that day or Friday. The Customer Service (CS) person said it could be Jan 2nd or 3rd. Our response was, you mean next Thursday or Friday? We were now at the point of upset, but still chose to wait it out. As of Jan 2nd we still had not received any calls from RL. I checked on line to see if tracking showed anything but it redirected users to the CS toll free number. At this point we were done. I sent Amazon an email requesting a full refund. This also included the awards CC dollars that were applied.
We really were looking forward to the safe and, by no means, want to report anything negative about Cannon safes. I thought it would be helpful to other consumers to provide a 411 on RL Deliveries. We understand mistakes happen and during the holidays this may be incline to occur more often. There is a limit; however, to reasoning.
We will purchase another Cannon safe from a different vendor and post thereafter on the product. No more delivery stories :) we hope….
On the web site they mention a master reset code so I asked about that thinking great that might get me in. But unbelievably they said we don't keep MRCs beyond the first year. Think about that .. your safe company sells you on the idea that your safe lock is secure because they have a master code to help in situations just like this BUT no one mentions they toss the codes of their customers after a year. I talked with 2 techs and one said the codes are kept in paper folders and they would have to check (sounded like too much trouble for him) , the other was clicking away on a computer but couldn't find one . Paper or computer which is it? Well evidently neither. The Cannon solution .. just keep trying and when you're ready to give up spend more money on a locksmith to open your shiny new Cannon Safe. As you search the web you'll find Cannon Safes are known to have these lock failures and you would think that Cannon would address this issue and make this right for those customers who bought the faulty lock mechanisms. They haven't and we the ex-customers can only warn others from making the same mistake.
How hard can it be to test the locks prior to shipping the safe? Read the reviews on other websites and you will see this is a common, yet UNSOLVABLE problem.
After you get this in your house there's no chance you want to move it again and then you are stuck.
Would highly recommend AGAINST buying ANY CANNON PRODUCT