Top critical review
Misrepresented As US Version, No Seller Phone Number
on June 10, 2017
This was from UTM Inc. fulfilled by Amazon and presented as a U.S. Version. Although neither Amazon nor UTM acknowledged their mistake they both suggested I return the camera. I'm giving it 3 stars because I didn't have the camera long enough for solid feedback and Amazon and UTM made the camera and warranty easy to return. The warranty got processed right away, but I'm still waiting on the camera refund. I was also able to return the CompactFlash without a problem or fee.
I only used the 7D for a few hours but I noticed:
-there was one image taken indoors w/the pop up flash of the cat that my old T3i couldn't match (which might not sound like much but the T3i was/is a great entry level camera)
-the autofocus was problematic (I couldn't see the image in focus through the viewfinder)
-it was heavy
-the layout on the left and dial and joystick on the right were awkward (my cousin's Canon has this same layout and she likes it, so...)
-the menu and functions were close enough to my old EOS to quickly figure out
-it was easy to find a YouTube video to help me change the language to English
-Amazon had a link to the manual in English
-there was no improvement in tricky outdoor sun and shadow shots
-I didn't use it long enough for a good assessment but it felt clunky. Some of the outdoor photos were okay and one indoor was almost good enough to convince me to keep the camera
I decided to return it because the seller seemed adamant that I do so. UTM didn't try to work with me (I sent three emails which they answered in good time) and they do NOT HAVE A WORKING PHONE NUMBER. The Amazon Chat rep was mostly unhelpful but did want to help me with a return (after I said I may want to keep it). He wouldn't help in reporting the product misrepresentation or non-functioning phone number. I should have at least gotten a link or number to report both.
I've done more research and if I wasn't on a budget I'd look at the 5D or a Nikon.
With the exceptional autofocus and low light performance of the 7DM2, I'm considering diving in and hoping I'll get used to the layout.
As for Grey Market or International Versions, Amazon offers an excellent warranty price and a few sellers include a no drip and spills one year warranty to replace Canon's. The instruction manual is easily found online and if you get a camera set to Japanese, it's easy to change to English in the menu.