Certified Refurbished Kindle Fire - Includes Special Offers (Previous Generation - 2nd)
We don't know when or if this item will be back in stock.
- A Certified Refurbished Kindle Fire is refurbished, tested, and certified to look and work like new
- 40% faster performance than the first generation Kindle Fire, with new processor, longer battery life, and twice the memory
- Over 27 million movies, TV shows, songs, magazines, books, audiobooks, and popular apps and games
- Fast web browsing over built-in Wi-Fi
- Integrated support for Facebook, Twitter, Gmail, Hotmail, Yahoo!, and more, as well as Exchange calendar, contacts, and email
Top customer reviews
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My Background: I've had 4 android phones, I've had multiple e-readers and my latest 'touch' device is the Le Pan II Android tablet. I've worked on several iPads but never been compelled to spend the extra money for one myself. Wife has a first generation Fire.
The new Kindle Fire and Fire HD are the second generation color kindle e-reader/media player/tablet devices. The original Fire received a lot of well earned 4 star reviews. It was a great product but at the end of the day, it was a first generation product. It was no iPad slayer. The Fire HD raises the bar and raises it quite a lot. Jeff Bezos said they set out to make the best tablet available period and -in some regards- they did that in spades. In other ways not so much. (more on this below in the closing thoughts)
- BOTH are top Notch. I didn't expect anything less from Amazon but they really are solid feeling.
- FIRE HD lighter and while it is about the same thickness, the edges are rounded more like an iPad. sleeker look and more comfortable to hold.
- FIRE GEN 2 is heavier and 'boxier' built to more fit existing covers I guess. It's heavier too.
The HD is just a bit taller but a decent bit wider than the Fire. --- NOTE pay attention to accessories because THEY ARE NOT THE SAME SIZE. The cover from my wife's Gen 1 Kindle will fit the Gen 2 kindle (sorta) but NOT THE HD.
- FIRE HD SUMMED UP IN TWO WORDS Oh. My. The Le Pan, the iPads and the Gen 2 Fire all have great screens. The Fire HD takes them all out. I read somewhere there was polarizing a filter over the Fire HD screen. Polarizers reduce glare by only letting 'straight' light though not off angle bounced light. This makes an enormous difference to this display. The off angle viewing is probably the best I have seen in any flat screen. 6 stars.
- FIRE GEN 2 Still a high quality screen. I'd same the same or better than any other high end tablet on the market.
- NOTE A few people in the comments asked about the touch response. - I do not have a problem except in the browser, it is sorta too sensitive. If you move your finger smoothly you can avoid the jitters.
- FIRE HD I admit only the geeky probably care but the wifi rocks. I have a mimo router and one quick copy from my server and I was getting almost 30MB/s. To put that into perspective, that's about as fast and an external USB Hard drive can push data to your computer. (USB 3.0 will be faster but they are rare today) -- The other thing is that I have a long skinny house and when I'm in the back bath, the Le Pan drops off. (ahem not that I surf on the potty or anything, just when I test it, you know.) With the Fire HD I can surf in the back yard.
- FIRE GEN 2 still got 20MB/sec. But consider this... at that speed you can fill the entire memory in 5 minutes. Seems good enough to me.
- FIRE HD ok I'm a bit of an audio snob. The sound is fantastic for being a tablet. Which is to say it's still only marginally acceptable. You can still buy a $15 pair of Koss KSC75 headphones and blow the speakers away BUT I will say this is the first device I would actually listen to music on. The rest I simply don't even bother. I suspect most people would call the sound excellent.
- FIRE GEN 2 still have a very good sound. For the spoken word it would be very fine. For music it is lacking in my book.
SPEED: Both are quick with the HD being quicker. The Le Pan II is no slouch but I think the HD edges it out. Since the Le Pan apparent died this morning it's hard to compare. :-(
NOTE: IT DOES NOT COME WITH A WALL WORT CHARGER It comes with a micro USB cable that can be used with your existing USB wall worts. (ie your cell phone charger) You can buy a rapid charger for it or even plug it into your computer to charge. This is an odd choice from Amazon IMO.
NOTE 2: Unlike the Gen 1 Fire, (and contrary to what you might have read) the new Kindles DO NOT support flash. Rumor has it you can hack it to install Flash I have not tried yet. I'll try to run this down by this weekend.
NEW FEATURES (as promised)
EXCHANGE CALENDAR SYNC:
BOTH - Exchange on the Fire (both) just rocks. I really like the calendar app. The contact manager can't keep up with the one on the iPad but it is sufficient. Ditto the email. But the setup was easy and it seemed fast. Love it.
- FIRE HD Spent way too long video skyping today. It worked as well as skype ever works. (long time skype users will understand that) yes it was glitchy but less than other platforms so no complaints. The sound really made a difference here.
- Fire GEN 2 I don't think Skype came with it. I'll update with a definitive later.
- FIRE HD ONLY I promised someone in the comments to test this soon but I misplaced my HDMI cable. (drat) I guess I'll order a new one and update when it arrives.
- FIRE HD ONLY worked very smoothly pairing with LG tone. (great product btw) I'll be using that for Skype in the future.
FREETIME: BOTH This is a widely requested feature that allows multiple users (i.e. kids) to log in and have their own customized tablet experience. It also allows parents to limit the time kids spend on certain tasks, like watching movies, while giving them unlimited time to read. Parents have been asking for this forever. (Are you listening Apple?) I wasted 20 minutes looking for it before I looked it up and Amazon is not shipping it until next month. The existing parental controls are pretty decent actually.
CLOSING THOUGHTS AND RECOMMENDATIONS:
If you're new to Kindle make sure you understand what you are buying here. Kindles are made -and sold at a highly discounted price- to allow you to purchase media from Amazon. Don't think of this as an android tablet, because it really isn't. Yes Amazon uses the Android operating system but you'd never know they hide it so well. This device is made (basically) exclusively to read/watch/listen to media you buy from Amazon. In that regard this device is about as great as they could make it. HOWEVER. The Kindle Fire (first generation) was notorious for not playing well with many Android apps. If you're a app monster or looking for something to replace your laptop to allow you do work on the road and occasionally consume media, you need to look at an Android tablet or an iPad. But don't let that discourage you:
Via Amazon Prime, you get 25,000 streaming movies and T.V. shows you can watch 24/7 unlimited. We dropped Netflix because Prime Instant Video was so good. Amazon gives you a free month with the either Fire so you'll get to see the value before you buy. (it's a no brainer btw) There are also over a million free books available for the Kindle. I try to limit how many I buy/download but I have over 100 books on my previous Kindle that are waiting to be read, all but like 4 of them were free. Also if you own a Kindle and subscribe to Prime, you can borrow one book per month from the Paid section. And big name books too... all 7 Harry Potter books are up there. If you figure that is worth at least 10 bucks a month, you're getting $120 of content per year and Prime only costs (I think) $79. Or looked at another way, that's $240 in content in two years and the Fire HD is only $199.
If you're new to e-readers, owning one might just change your life. I had probably read 8 book length books in the last decade. (I'm a periodical junkie.) I now read at least one book per week. I was a big reader before but I'm reading more than I ever have in my life. Many studies show that people are reading as much as 3X more when they get an e-reader. If you're a parent looking to inspire a love of reading in a child, STOP. DO NOT PASS GO, DO NOT COLLECT $200. Buy them an e-reader.
SO THE BIG QUESTION, WHICH ONE DO I BUY?
- If you're on a VERY tight budget the Fire Gen 2 is a great product at a great price point. Coupled with Prime, you have access to mountains of cheap content.
HOWEVER. When you look at what you get for the small difference in cost, the Fire HD blows it away... You get a better screen, better sound, bluetooth, it's faster, thinner and lighter than the Fire. You also get double the memory, better wifi and over 2 hours more battery life. All for $40. I guess Amazon wants to make color Kindles as affordable as possible but I don't even know why they made the small one. I'm not sorry I bought it but all things considered, I would buy two big ones if I had it to do over.
I'll be taking questions in the comments for the next week or maybe more, so feel free to ask.
Hope this was helpful.
This is a KNOWN issue, but unless your unit is still under the paltry 1 year warranty or raise a big stink AND get a helpful customer service rep, the best you can get is their offer for a (slightly) discounted, REFURBISHED unit. Not cool, AMAZON!
I just got off the line with Amazon Customer Service and while he was pleasant my issue was not resolved. I understand he can only do what he is authorized to.
So this time we spent about 40 min trying to fix a screen issue. When I tap the screen it acts as if I tapped elsewhere and opens something I did not touch on. The screen will lag and jump too. Looking on the Kindle Fire help forums I discovered other people have had this issue too. Well, we tried to update the software, but that didn't fix it.
I asked if I could have it serviced? No, they don't repair the Kindle Fire they replace them. My warranty expired 10 weeks ago so I can not get mine replaced. Instead I have the option of purchasing a Kindle at their "special" discount price. This consists of getting a refurbished model - some were the previous generation- for about a savings of $15-$20 off the regular retail prices. And although some of my data and game stats are backed up on the cloud not all of them are so that will be a loss.
This really isn't fair, especially when dealing with a known bug. And now I know the Fire only lasts about 12-13 months before issues develop, so do I want to pay more money for a device that needs replacing in another year?
My husband suggested they have a device subscription service -pay $80.00 a year and get a new device every 12 months as that is what happens anyway! And after reading the Kindle help forums and other reviews the newer models have bugs too, even the $400.00 model.
The sad thing is I LOVE my Kindle!!! I use it every day for my crafting business, my daughter's education, researching health issues and entertainment. I am thinking of going to an Android tablet device, but dislike the thought of losing all my Kindle content. I wish the Kindle Fires had a better lifespan or that Amazon would address the issues.
Most recent customer reviews
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Special Offers & Sponsored Screensavers
You'll receive special offers and sponsored screensavers directly on your Kindle Fire. Examples of special offers and sponsored screensavers include:
Kindle with Special Offers & Sponsored Screensavers is only available in the U.S.
Special Offers & Sponsored Screensavers
You'll receive special offers and sponsored screensavers directly on your Kindle Touch, including AmazonLocal deals in select cities. Examples of past special offers include:
Kindle Touch with Special Offers & Sponsored Screensavers is only available in the U.S.