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Chamberlain WD962KEV Whisper Drive Garage Door Opener with MyQ Technology and Battery Backup

4.6 out of 5 stars 824 customer reviews
| 189 answered questions

List Price: $238.00
With Deal: $214.20 & FREE Shipping. Details
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Garage Door Opener
Include installation | Estimate $198.95 | ZIP
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What's included See more details
  • Service provided by a local pro
  • Detaching old garage door opener
  • Mounting 1 customer-supplied opener to new bracket
  • Installing new motion sensors
  • Testing for proper functionality
How it works
  • Pro will contact you within 1 business day to schedule
  • Kick back and only pay when the job is done
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  • Receive confirmation within 1 business day
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Estimate: $198.95
88% positive ratings (8 reviews)
    This fits your .
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  • Powerful 3/4 HPS* DC belt drive system for the ultimate in quiet performance
  • Built-In Battery allows for normal use even when the power is out
  • MyQ Technology Enabled
  • Timer-to-Close feature can automatically close the garage door after 1, 5, or 10 minutes
  • Includes two 3-button remote controls, one wireless keyless entry system, and one control panel
80 new from $214.20
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Special Shipping Information: This product may not be available for 1 or 2 day shipping due to federal regulations that require it to ship via ground ship methods only. This product can only be shipped within the 48 contiguous states.


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Frequently Bought Together

  • Chamberlain WD962KEV Whisper Drive Garage Door Opener with MyQ Technology and Battery Backup
  • +
  • Chamberlain CIGBU Internet Gateway For MyQ Enabled Garage Door Openers
  • +
  • Chamberlain CLLP1 Laser Parking Assist
Total price: $277.87
Buy the selected items together

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Style: Garage Door Opener
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Product Description

Style: Garage Door Opener

Now when the power goes out, your garage door opener will still work. The Chamberlain Whisper Drive with MyQ Technology and Battery Backup allows you complete use of your garage during a power outage. The safety and security features will continue to operate as well, ensuring your family is protected in a power failure. As added convenience features the opener has a timer-to-close function that will automatically close the garage door in case you forget, and MyQ technology that allows your garage door opener to automatically control interior and/or exterior lights (with purchase of additional MyQ accessories) so you will never come home to a dark house again. The opener also features smooth start and smooth stop to reduce the noise of the garage door as it opens and closes perfect for homes with a room above the garage.

Product Information

Style:Garage Door Opener

Technical Details

Part Number WD962KEV
Item Weight 37.6 pounds
Product Dimensions 27.2 x 9.7 x 13.1 inches
Item model number WD962KEV
Batteries 1 Nonstandard Battery batteries required. (included)
Size 27.13in. x 9.75in. x 12.75in.
Style Garage Door Opener
Finish White/Off-White
Item Package Quantity 1
Batteries Included? Yes
Batteries Required? Yes
Average Battery Life 20 hours
Warranty Description lifetime warranty

Technical Specification

Additional Information

ASIN B0071JJBOE
Customer Reviews
4.6 out of 5 stars 824 customer reviews

4.6 out of 5 stars
Best Sellers Rank #4,044 in Home Improvements (See top 100)
#37 in Home Improvement > Building Supplies > Building Materials > Doors > Garage Doors, Openers & Parts > Keypads & Remotes
Shipping Weight 37.1 pounds (View shipping rates and policies)
Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available February 6, 2012

Warranty & Support

Product Warranty: For warranty information about this product, please Click here [PDF ]

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From the Manufacturer

Motion Detecting Control Panel

The motion-detecting control panel allows easy programming of remote controls, keypads, and MyQ lighting accessories, and it will turn lights on automatically when motion is detected.

Motion Detecting Control Panel

Two 3-Button Remotes

Wireless Keypad

Safety Sensors


Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Style Name: Garage Door Opener Verified Purchase
This product is the latest generation of opener technology from Chamberlain. It is extremely quiet and the warranty is fantastic (better than earlier generations). Please note that because this is a new generation, there WILL be compatibility problems with older generation openers. The remotes and remote keypad use Security+ 2.0 and the accessories use MyQ technology. This means that this opener will not work with previous generations of Chamberlain accessories, so be careful when purchasing them. Also, some reviews here that are not Amazon verified seem to not be for this unit and describe earlier generations. This unit is for 7' tall doors (kits available for taller ones). Note that the model carried by Costco looks to have a similar model number (WD962KD) but it uses the older technology so the accessories/remotes are not compatible.

Pluses over older generation belt driven models: Better warranty than earlier generations. Compatible with CFL bulbs. Cheaper/more capable monitor accessory. Auto-Close feature. Motion detecting light activation. MyQ Accessories are pretty awesome (see end of review for a summary). There are lots of reviews here regarding Homelink compatibility - I'd call Chamberlain before purchasing if you have HomeLink enabled cars (bear in mind if you need a repeater box it works on mains power so you can't use the car opener in the event of a power failure - an inconvenience, but not a deal killer - use the wireless keypad instead).

My recommendation is to go to the Chamberlain website and get a copy of the manual for this unit and read it before purchase to fully understand what you are getting. When reading the manual, you need to know that this unit comes with the Motion detecting panel, NOT the smart one.
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Style Name: Garage Door Opener
We purchased this garage door opener for a new house that we were building, so there was never one in its place. I've only had experience with one other garage door opener that was a very noisy chain drive at our previous residence. This unit got great reviews, and we found it on sale at a local home improvement store. So we purchased it and had it installed. I DID NOT attempt to install it myself, so I cannot offer any pointers for that.

The highlights of this system are that:

It is very very quiet. So quiet that our dogs usually DO NOT hear when a car pulls up in the garage. They only know that someone is home when they hear the door from the garage close. The garage door makes more noise as it rolls up than the unit itself.

I absolutely love the motion detection in the garage. We have had it less than a week, but with the two light bulbs on the unit, it lights up our garage perfectly well, and I don't have to bother even reaching for the light switch. All I have to do is walk in the garage and boom I have lights.

I have already configured the garage door opener to close after 15 minutes if we fail to close it.

Battery backup is there if I do need it.

Negatives:

If I have to pick on anything, I would agree with a previous user that for a unit that was rated 5/5 on speed for the home improvement store, it is not that quick. I have not timed it, but it seems to be slower than my previous garage door opener.

If I could give a half star, I'd give this unit a 4.5, but I cannot so I'll give it a 4 instead. I do not regret purchasing it, and I'm hoping I can get into some of the additional functionality such as the MyQ technology with the smart phone. Neither my wife nor I have a car that has homelink functionality, or lack thereof, so that fact has not been considered. We also have a 7' garage door, so we did not have to purchase an extender.
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Style Name: Garage Door Opener
This is the best garage door opener I have ever seen and not heard. It is well built and dead silent.

The WD962KEV opener is sold under as a variety of bundles. I happen to have the HD920EV (HD stands for Home Depot), the opener itself is exactly the same across all these bundles, it is the accessories that are different (HD920EV, 349544, WD962KEF, and WD962KPEV are the same opener).

My only complaint with this opener is the instruction manual. There is a fair amount of paper packed in the box. It would have been really simple for Chamberlain to publish and installation manual and then a separate manual for use. I'm not normally somebody that likes extra paperwork. In this case the installation is so complicated and long, and I will only use that part of the manual once; it seems logical to have a separate manual for adjusting, programming, and use. Sadly the whole box feels like a bunch of independent parts tossed in one box. The biggest omission is the whole HomeLink discussion - what kinds of accessories can I use with this thing, and the whole MyQ technology. There is absolutely nothing in this box about any of those cool things. I'm still totally confused about what accessories I can buy and what they actually do.

The garage door opener itself is incredible. A 3/4 horsepower motor is more than enough power to reliably open and close just about any home garage door. I had a LiftMaster 1/3 horsepower chain drive opener that lasted over 18 years. One day it shredded the drive gear and I decided it was time to just buy a new opener. My split panel garage door has parallel springs (not the roll up torsion springs). I had the door inspected for tension, and it turned out the door was just fine, my opener just got old and died.
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