From Publishers Weekly
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Dr. Lee and Dr. Mongan present a compelling vision of a more efficient, reliable, and patient-centered healthcare system. The authors' call for fundamental payment and delivery system reform to achieve an integrated delivery system accountable for achieving the best health outcomes and prudent use of resources is right on target. Strong leadership from the provider community like this is exactly what's needed to lead the U.S. health care system towards higher performance, lower cost, and better care.(Karen Davis, President, The Commonwealth Fund)
The toughest part of health reform will be after the politicians finish with us, and we health care insiders have to figure out how to create a higher-quality system that is more affordable. Refreshingly frank, non-partisan, and easy to read, Chaos and Organization in Health Care takes on this challenge and lays out a vision for how our system can achieve integrated care. Lee and Mongan are not afraid to take on the sacred cows of the delivery system and they do so in an entertaining way. I highly recommend this book to physicians as well as anyone else involved in improving our health care system.(Robert Galvin, Executive Director of Health Services and Chief Medical Officer, General Electric)