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Chatter: Dispatches from the Secret World of Global Eavesdropping Hardcover – February 15, 2005

4.4 out of 5 stars (41)

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How does our government eavesdrop? Whom do they eavesdrop on? And is the interception of communication an effective means of predicting and preventing future attacks? These are some of the questions at the heart of Patrick Radden Keefe’s brilliant new book, Chatter.

In the late 1990s, when Keefe was a graduate student in England, he heard stories about an eavesdropping network led by the United States that spanned the planet. The system, known as Echelon, allowed America and its allies to intercept the private phone calls and e-mails of civilians and governments around the world. Taking the mystery of Echelon as his point of departure, Keefe explores the nature and context of communications interception, drawing together fascinating strands of history, fresh investigative reporting, and riveting, eye-opening anecdotes. The result is a bold and distinctive book, part detective story, part travel-writing, part essay on paranoia and secrecy in a digital age.

Chatter starts out at Menwith Hill, a secret eavesdropping station covered in mysterious, gargantuan golf balls, in England’s Yorkshire moors. From there, the narrative moves quickly to another American spy station hidden in the Australian outback; from the intelligence bureaucracy in Washington to the European Parliament in Brussels; from an abandoned National Security Agency base in the mountains of North Carolina to the remote Indian Ocean island of Diego Garcia.

As Keefe chases down the truth of contemporary surveillance by intelligence agencies, he unearths reams of little-known information and introduces us to a rogue’s gallery of unforgettable characters. We meet a former British eavesdropper who now listens in on the United States Air Force for sport; an intelligence translator who risked prison to reveal an American operation to spy on the United Nations Security Council; a former member of the Senate committee on intelligence who says that oversight is so bad, a lot of senators only sit on the committee for the travel.

Provocative, often funny, and alarming without being alarmist, Chatter is a journey through a bizarre and shadowy world with vast implications for our security as well as our privacy. It is also the debut of a major new voice in nonfiction.
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Editorial Reviews

From The New Yorker

"Secrecy is a maverick element," Keefe writes, in this critical analysis of American intelligence-gathering. His book examines the history of America's spy programs and those of its allies and—using little investigation and no classified sources—unveils much of the inner workings of the National Security Agency (a hundred satellites, thirty thousand eavesdroppers, a six-billion-dollar budget). Keefe also worries about the self-defeating effects of keeping so much from the public: secrecy might be essential to the success of spy missions, but it can also conceal privacy violations, abuses of power, and, perhaps worst of all, operational failure. Keefe writes with frustration that, facing allegations of malfeasance or incompetence, the N.S.A. or the C.I.A. will simply stonewall. "Trust us," the agency will say. "We can't tell you why you should trust us. But trust us."
Copyright © 2005
The New Yorker

From Bookmarks Magazine

Because Keefe wrote Chatter as a private citizen rather than as an insider expert, he had trouble finding cooperative agencies (let’s start with the NSA). The lack of insider information makes the book naïve at times, but nonetheless important in this post-Cold War, terrorist-ridden era. While critics praised the wealth of statistics (the NSA employs more mathematicians than any other organization in the world), they also embraced Keefe’s provocative questions. His big issue: privacy rights versus global security, and the appropriate caretaker of what he calls this "liberty-security matrix." Although Keefe never takes a definitive stand, his layperson’s book calls for important debate on the subject. After all, as he writes, we live in "a world awash in signals."

Copyright © 2004 Phillips & Nelson Media, Inc.

Product details

  • Publisher ‏ : ‎ Random House
  • Publication date ‏ : ‎ February 15, 2005
  • Edition ‏ : ‎ First Edition
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 320 pages
  • ISBN-10 ‏ : ‎ 1400060346
  • ISBN-13 ‏ : ‎ 978-1400060344
  • Item Weight ‏ : ‎ 1.2 pounds
  • Dimensions ‏ : ‎ 6.28 x 1.11 x 9.51 inches
  • Best Sellers Rank: #1,643,251 in Books (See Top 100 in Books)
  • Customer Reviews:
    4.4 out of 5 stars (41)

About the author

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Patrick Radden Keefe
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Patrick Radden Keefe is an award-winning staff writer at The New Yorker and the bestselling author of five books, including Empire of Pain: The Secret History of the Sackler Dynasty, which received the Baillie Gifford Prize for Nonfiction and was a finalist for the FT Business Book of the Year, and Say Nothing: A True Story of Murder and Memory in Northern Ireland, which received the National Book Critics Circle Award. His most recent book is Rogues: True Stories of Grifters, Killers, Rebels and Crooks. The recipient of the National Magazine Award for Feature Writing and the Orwell Prize for Political Writing, he is also the creator and host of the 8-part podcast "Wind of Change," about the strange intersection of Cold War espionage and heavy metal music, which was named the #1 podcast of 2020 by Entertainment Weekly and the Guardian and has been downloaded more than 10 million times. He grew up in Boston and now lives in New York.

Customer reviews

4.4 out of 5 stars
41 global ratings

Customers say

Customers appreciate the book's detailed content, with one noting its well-researched approach to global eavesdropping. Moreover, the pacing receives positive feedback, with one customer describing it as a fascinating journey behind the curtain. Additionally, the writing quality is praised.

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4 customers mention "Detail"4 positive0 negative

Customers appreciate the book's detailed content, with one customer noting its well-researched approach and another highlighting its fascinating historical overview.

"One of my, extremely few, favorite writers, researchers...." Read more

"...Full of fascinating stories with plenty of detail that never lacks readability...." Read more

"...it provides a fascinating overview of the history and current SIGINT activities throughout the world, and..." Read more

"...The author writes modestly well, professes not to have revealed any classified information, & certainly chose a timely subject, a current hotbed for..." Read more

4 customers mention "Pacing"4 positive0 negative

Customers praise the book's pacing, with one describing it as a fascinating look into the secret world of global eavesdropping.

"...Full of fascinating stories with plenty of detail that never lacks readability...." Read more

"...what I remember of my first read, it is an engrossing, fascinating look into a secret world but I will have to read it again before giving an..." Read more

"A great journey behind the curtain of the secret world of information survelliance...." Read more

"Fascinating book about SIGINT..." Read more

3 customers mention "Writer quality"3 positive0 negative

Customers appreciate the author's writing style.

"One of my, extremely few, favorite writers, researchers...." Read more

"...Well researched and well written." Read more

"...The author writes modestly well, professes not to have revealed any classified information, & certainly chose a timely subject, a current hotbed for..." Read more

Top reviews from the United States

  • Reviewed in the United States on June 2, 2025
    Format: HardcoverVerified Purchase
    A great journey behind the curtain of the secret world of information survelliance.

    You will never look at your computer or smart phone the same after reading this book.
  • Reviewed in the United States on February 19, 2006
    Format: HardcoverVerified Purchase
    Good place to get started on communications intelligence -- especially in light of the Bush Admin domestic eavesdropping flap -- that makes Keefe look prescient.

    The book is written in entertaining, digestible yet intelligent style, only infrequently forced or self-indulgent. His discussion of the TIA program is hysterical -- and chilling. I didn't mind the self-report/travelogue aspect since part of his purpose is to characterize various sources and 'names' in the field and show how geographically broad it is. That in turn is part of his larger goal: "Just how much of this is paranoid, and how much is reality?" He illustrates that issue and the trouble finding balance by his variably successful efforts to meet people or get information from them. (He comes off sounding like a bemused boy scout at times as he careens among disaffected spies, muck-raking journalists, conspiracy theorists, and the occasional helpful 'grown-up.')

    I would have liked more on the emerging technical aspects of Comint, but as Keefe repeatedly cautions, whatever 'they' (officialdom) will let you know about their real capabilities is already ten years out of date; what you can dig up on your own is probably wildly exaggerated -- but you can't be sure. Whenever he gets close to 'state of the art' reporting, his sources worry about exposing their potential profit-margin as much as breaching security. But that's his next book, perhaps. (He also gives the impression he worried about being responsible with what he revealed.)

    Recommended -- a readable book that will make you say, 'Yikes!' a couple times a chapter.
    12 people found this helpful
    Report
  • Reviewed in the United States on January 26, 2023
    Format: HardcoverVerified Purchase
    I'm a huge Patrick Radden Keefe fan, and this first book of his is one of the best. Full of fascinating stories with plenty of detail that never lacks readability. If you've ever had even the smallest interest in the world of intelligence, from military to commercial to personal, definitely grab a copy!
  • Reviewed in the United States on September 9, 2021
    Format: HardcoverVerified Purchase
    Although Chatter is bit outdated now (was published in 2005 and I read in 2021), it provides a fascinating overview of the history and current SIGINT activities throughout the world, and especially for the USAUK audience. Well researched and well written.
    2 people found this helpful
    Report
  • Reviewed in the United States on July 17, 2021
    Format: HardcoverVerified Purchase
    One of my, extremely few, favorite writers, researchers. He keeps my brain active, the closer i get to the end of his books, the slower i read, not wanting the experience to end. READ Patrick Radden Keefe, your gray matter will thank you for it.
    6 people found this helpful
    Report
  • Reviewed in the United States on February 7, 2017
    Format: HardcoverVerified Purchase
    I bought this book as a replacement for a lost copy. From what I remember of my first read, it is an engrossing, fascinating look into a secret world but I will have to read it again before giving an updated opinion. I have so many new books in my to-be-read pile that it will be some time before I get round to doing that.
    2 people found this helpful
    Report
  • Reviewed in the United States on February 12, 2010
    Format: Hardcover
    I don't normally read books like this, although I will admit to having skimmed through James Bamford's first couple of books about the NSA. Keefe does not profess to be any kind of expert on the intelligence business, although I suspect that, based on this book, he may now be recognized as someone who is certainly better versed on the subject than the average American citizen. What CHATTER does demonstrate is an inquring mind, solid scholarship and research skills, and an uncanny ability to cut to the heart of the matter when it comes to trying to find out exactly what the USA's NSA and Great Britain's GCHQ and their "third party" partners have been up to for the past few decades. Is it legal? Is it ethical? How effective have the partnerships been? These are all questions Keefe examines carefully. The National Security Agency gets a close look here, as it should. I'm not sure much new has been added here, considering all that Bamford has put into print in the past few decades. But the US-UK alliance and the existence (or not) of "Echelon" gets some interesting new looks here. And Keefe makes it a point to mention more than once the words of former NSA Director, Michael Hayden, who, while testifying before congressional hearings, noted that perhaps the congressmen should find out what their constituency wants the most, national security or personal privacy.

    Keefe agrees there should be a debate on this matter, but in the end he admits -
    "On the tricky issue of line drawing, this book is designed not to be the last word but the first. I'm still not certain I know where that line between security and liberty should be. Do you?"

    A good question, certainly. And I'm sure CHATTER will not be the last word on this subject. - Tim Bazzett, author of SOLDIER BOY: AT PLAY IN THE ASA
    3 people found this helpful
    Report
  • Reviewed in the United States on March 14, 2005
    Format: Hardcover
    The author takes pretty complex issues,like how U.S. intelligence eavesdrops on phone calls and emails, and presents them in a fast-paced and easy to understand way. Reading the book you realize that anyone can listen to anyone these days and privacy is disappearing very quickly. Most of the book is actually about how you go about writing about somethnig that is so secret that there is no accountability to congress, not to mention the press. But what makes it a good read is that you experience that process along with the author, the frustration of trying to figure out just how much surveillance our government does and how good at it they are. For those who don't know a lot about how the U.S. listens in, this book will probably freak you out, and it might make you angry as well. Either way, you won't put it down.
    16 people found this helpful
    Report