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The IT Chauffeur: What Drives Your Information Technology? Paperback – April 29, 2013
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CEO's and senior executives can no longer say 'I don't understand IT, it's just too technical and complex". By using a conversational technique with the Chauffeur, Mr. Mills provides a comprehensive and non technical discussion of the major issues that confront today's business executives. Basic issues such as IT governance, project planning, data integrity and security and customer services are reviewed along with the new ones such as smart mobile devices, cloud computing, big data and environmental compliance and leadership.
I wish this book was available to assist me in developing IT educational sessions for senior executives in the many organizations I worked in. My pass rate would surely have been higher!
What struck me when I read this book is that, historically, there was a time when organizations' HR function was considered as just a staff function or a cost of business. Then came a time when HR began to be considered as a strategic, business-critical function. How many of today's organizations are doing the same with IT? Mills makes a compelling case for the strategic importance of IT and its full integration into the organization's strategic planning. Importantly, he also lays out a very pragmatic, feet-on-the-ground path for achieving this goal.
The other thing I liked was the book's accessibility. It's not a tome and it is not theoretical. It's practical, real-world stuff that any senior manager will recognize instantly. The book is a pretty short read and is packaged into digestible chapters. The device of having a conversation between the IT Chauffeur and the executive works very well.