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The Checklist Manifesto: How to Get Things Right Audible – Unabridged

4.4 out of 5 stars 1,002 customer reviews

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Product Details

  • Audible Audio Edition
  • Listening Length: 6 hours and 8 minutes
  • Program Type: Audiobook
  • Version: Unabridged
  • Publisher: Macmillan Audio
  • Audible.com Release Date: December 22, 2009
  • Whispersync for Voice: Ready
  • Language: English
  • ASIN: B0031Q9ZWY
  • Amazon Best Sellers Rank:

Customer Reviews

Top Customer Reviews

By D. Kanigan VINE VOICE on December 23, 2009
Format: Hardcover Verified Purchase
Amazon's December Book of the Month summary describes the author's mission of revolutionizing the "to-do list...without programmatic steps or tables to help reshuffle daily tasks." One may infer from this recap that this is a how-to-self-improvement book for making one more productive, more efficient and less stressed - this couldn't be farther from the core message of this book.

The author's key message is that the volume and complexity of knowledge today has exceeded any single individual's ability to manage it consistently without error despite material advances in technology, boatloads of more training and super-specialization of functions and responsibilities. Yet, despite demonstrating that checklists produce results, there is resistance to their use because of the (1) Master of Universe mentality (Rock Star; Fighter Pilot; Hero), (2) our jobs are too complex to reduce to a checklist, (3) checklists are too rigid and don't force us to look up and see and think ahead of what's in front of us. Yet, in a complex environment, he states that experts are up against 2 difficulties - the fallibility of human memory when it comes to mundane, routine matters that are easily overlooked under the strain of more pressing events and secondly, people can lull themselves into skipping steps even when they remember them - after all certain steps don't always matter...until one day they do. Gawande makes a persuasive case in his book as to why you should develop and implement a process checklist for critical processes/decisions.

* Whether you are from the medical field or not, you will benefit from the inspiring thinking and insights.

* This book is game changing - a call-to-action for generating better results despite the pull to run with intuition or gut instinct.
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12 Comments 533 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Format: Hardcover Verified Purchase
I looked over the other reviews of this interesting book, and there are many of them that you will find very useful--so I'll just try to list some highlights. As Dr. Gawande points out, a checklist can't be too long (people won't use it), yet it must succinctly cover the most essential considerations of the situation at hand. Although what follows isn't a checklist, I'll try to focus on the most essential characteristics of Dr. Gawande's book:

First, this is an easy-to-read, engaging book. I'll bet that you will find it hard to put down. It is interesting enough to make you want to read the book and serious enough to deliver important messages.

Second, the value of using checklists springs directly from the complexity of modern life, whether we're talking about surgery (the author is a surgeon), flying an airplane or building a skyscraper. By the way, in reading this book I have developed a newfound appreciation of how complex the construction business can be.

Third, checklists are not just for simple, straightforward tasks. Checklists help people communicate and work together better, especially when the unexpected occurs.

Fourth, checklists are important regardless of the time available. Indeed, when the cockpit crew of US Airways flight 1549 lost both engines over New York City, they had only three minutes of airtime remaining. The first thing they did was to get out their checklists. (You can read Captain Sully Sullenberger's excellent book for more details.)

Fifth, checklist usage has saved numerous lives, including one of Dr. Gawande's patients. His candor in discussing that episode is laudable.

Sixth, humans being human, mistakes will inevitably occur.
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Comment 125 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Format: Hardcover
Dr. Gawande acknowledges that this book grew out of his December 10, 2007 New Yorker article, "The Checklist". I suspect that, for many readers, it would be a better use of their time and money to read the article (which is available online) rather than the book. Although the book, like Dr. Gawande's previous books, is well-written, the author's essential conclusions could easily be summarized in one page (and have been in several reviews).
13 Comments 470 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Format: Hardcover Verified Purchase
I work in a hospital as an intensive care nurse. We have been working on a multitude of projects to improve patient safety and outcomes. And in the midst of all the technology and knowledge and training, it is the simple thing--a checklist. Having a husband who is a private pilot and works for the FAA, I have heard about checklists for years. This book shows how pilots use checklists to avert disaster and save lives. It explains how the people who build complex buildings use checklists to plan the construction but also communicate and correct the changes and errors. And it gives a multitude of examples in medicine to show how checklists work and what happens when they aren't used. It is a fascinating, quick and easy read. And it will have you thinking very differently about checklists and safety, whether in the air, a building or a hospital.
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Format: Hardcover Verified Purchase
The Checklist Manifesto is a good book if you require convincing that checklists are a good thing. Or if you like to read a quasi-novel on how checklists can be useful. If you already believe in checklists then you may be bored with 193 pages espousing their virtue. You will not find anything at all on how to construct a checklist, or methods to keep them current amid ever-changing procedures and technological advances. Well written, but not particularly practical.
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