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The Circle Paperback – April 22, 2014
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When Mae Holland is hired to work for the Circle, the world’s most powerful internet company, she feels she’s been given the opportunity of a lifetime. The Circle, run out of a sprawling California campus, links users’ personal emails, social media, banking, and purchasing with their universal operating system, resulting in one online identity and a new age of civility and transparency.
As Mae tours the open-plan office spaces, the towering glass dining facilities, the cozy dorms for those who spend nights at work, she is thrilled with the company’s modernity and activity. There are parties that last through the night, there are famous musicians playing on the lawn, there are athletic activities and clubs and brunches, and even an aquarium of rare fish retrieved from the Marianas Trench by the CEO.
Mae can’t believe her luck, her great fortune to work for the most influential company in the world—even as life beyond the campus grows distant, even as a strange encounter with a colleague leaves her shaken, even as her role at the Circle becomes increasingly public.
What begins as the captivating story of one woman’s ambition and idealism soon becomes a heart-racing novel of suspense, raising questions about memory, history, privacy, democracy, and the limits of human knowledge.
- Print length497 pages
- LanguageEnglish
- PublisherVintage
- Publication dateApril 22, 2014
- Dimensions5.15 x 0.85 x 8 inches
- ISBN-100345807294
- ISBN-13978-0345807298
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Editorial Reviews
Review
—The Wall Street Journal
“Fascinating . . . Eggers appears to run on pure adrenaline, and has as many ideas pouring out of him as the entrepreneurs pitching their inventions in The Circle . . . [A] novel of ideas . . . about the social construction and deconstruction of privacy, and about the increasing corporate ownership of privacy, and about the effects such ownership may have on the nature of Western democracy . . . Like Melville’s Pequod and Stephen King’s Overlook Hotel, the Circle is a combination of physical container, financial system, spiritual state, and dramatis personae, intended to represent America, or at least a powerful segment of it . . . The Circlers’ social etiquette is as finely calibrated as anything in Jane Austen . . . Eggers treats his material with admirable inventiveness and gusto . . . the language ripples and morphs . . . It’s an entertainment, but a challenging one.”
—Margaret Atwood, The New York Review of Books
“A parable about the perils of life in a digital age in which our personal data is increasingly collected, sifted and monetized, an age of surveillance and Big Data, in which privacy is obsolete, and Maoist collectivism is the order of the day. Using his fluent prose and instinctive storytelling gifts, Mr. Eggers does a nimble, and sometimes very funny, job of sending up technophiles’ naïveté, self-interest and misguided idealism. As the artist and computer scientist Jaron Lanier has done in several groundbreaking nonfiction books, Mr. Eggers reminds us how digital utopianism can lead to the datafication of our daily lives, how a belief in the wisdom of the crowd can lead to mob rule, how the embrace of ‘the hive mind’ can lead to a diminution of the individual. The adventures of Mr. Eggers’s heroine, Mae Holland, an ambitious new hire at the company, provide an object lesson in the dangers of drinking the Silicon Valley Kool-Aid and becoming a full-time digital ninja . . . Never less than entertaining . . . Eggers is such an engaging, tactile writer that the reader happily follows him wherever he’s going . . . A fun and inventive read.”
—Michiko Kakutani, The New York Times
“The particular charm and power of Eggers’s book . . . could be described as ‘topical’ or ‘timely,’ though those pedestrian words do not nearly capture its imaginative vision . . . Simply a great story, with a fascinating protagonist, sharply drawn supporting characters and an exciting, unpredictable plot . . . As scary as the story’s implications will be to some readers, the reading experience is pure pleasure.”
—The New York Times Magazine
“Eggers is a literary polymath . . . The Circle is funny in its skewering of Internet culture. Holland obsessively tallies the reach of her Twitter-like Zings and enthuses about a benefit for needy children that raises not money but 2.3 million ‘smiles’ (think Facebook ‘likes’). The Circle's buildings are named for epochs, so at her first party Holland gets her wine from the Industrial Revolution . . . The ideas behind "The Circle" are compelling and deeply contemporary. Holland is an everywoman, a twentysomething believer in Internet culture untroubled by the massive centralization and monetization of information, ubiquitous video surveillance and corporate invasions of privacy. Compare that to A Hologram for the King, in which a middle-aged man thoughtfully but powerlessly observes America's economic decline, realizing that his efforts to participate in globalization led to his own obsolescence. The two books together are saying something foreboding about America's place in the world: We have traded making physical things for a glossy, meaningless online culture that leaves us vulnerable to those who see that information — in the form of data, video feeds, or our own consumer desires — is power.”
—Los Angeles Times
“You can’t really write a 1984 for our times, because 1984 is still the 1984 of our times. But one could think of Dave Eggers’ . . . new novel The Circle as a timely and potent appendix to it. The crux of The Circle is that Big Brother is still haunting us, but in an incarnation that’s both more genial and more insidious. We have met Big Brother, and he is us . . . In The Circle Eggers has set his style and pace to technothriller: the writing is brisk and spare and efficient . . . When I finished The Circle I felt a heightened awareness of social media and the way it’s remaking our world into a living hell of constant and universal mutual observation.”
—Time
“You may find yourself so engrossed in Dave Eggers's futuristic novel, The Circle, that you forget about Facebook entirely. And by the last pages, you may think twice before logging on again.”
—O, The Oprah Magazine
“Bravely, audaciously . . . [Eggers] takes on the online world in The Circle, a provocative novel named for the world’s most powerful Internet firm. Set in the not-so-distant future, the novel is part satire, part corporate thriller. But mostly it’s a cautionary tale about threats to privacy, freedom and democracy.”
—USA Today
“Page-turning. . . . The social message of the novel is clear, but Eggers expertly weaves it into an elegantly told, compulsively readable parable for the 21st century. . . . What may be the most haunting discovery about The Circle, however,is readers’ recognition that they share the same technology-driven mentality that brings the novel’s characters to the brink of dysfunction. We too want to know everything by watching, monitoring, commenting, and interacting, and the force of Eggers’s richly allusive prose lies in his ability to expose the potential hazards of that impulse.”
—Vanity Fair
“In this taut, claustrophobic corporate thriller, Eggers comes down hard on the culture of digital over-sharing, creating a very-near-future dystopia in which all that is not forbidden is required. . . . Eggers has a keen eye for context, and the great strength of The Circle lies in its observations about the way instant, asynchronous communication has damaged our personal relationships. . . . A speculative morality tale in the vein of George Orwell . . . We go on using the social media platforms that have been used against us; we post geo-tagged photos that could lead potential criminals straight to our private homes and our children's preschools, and we do all of this with full knowledge of the possible consequences. We have closed our eyes and given our consent. Everyone else is doing it. In the digital age, it is better to be unsafe than to be left out.”
—San Francisco Chronicle
“Eggers surveys our privacy-annihilating, social media-infested world, recoils in horror at the inevitable consequences, and unleashes a primal scream: Enough! Stop! Stop liking and sharing and tweeting and texting! Stop it all! Readers who share Eggers’ concerns about the Facebook-opticon, the surveillance state that leaves no shred of daily life unscrutinized, this superficial, hollow sense of community spaned by digital connectivity will flock to stand before this brave rallying flag. . . . The world that the Circle is delivering to the online masses is very much our world. This isn’t science fiction . . . We need a legion of Dave Eggers in the world today, calling out the dangers.”
—Salon
“Eggers’s works pulse with life . . . The Circle pushes his art even further . . . Eggers’s work, part dark comedy, part sobering glimpse into the near-future, stuns for two reasons: Mae’s humanity and compassion are apparent even as she helps erode our civil liberties; and two, it doesn’t feel like science fiction. It feels like the next horrific—but very plausible—small step for mankind.”
—Time Out New York, five stars
“You can’t read The Circle, Dave Eggers’s novel about a powerful internet company, and not recognize the book’s dystopian vision in our own obsessions with sharing and social media. The novel, set in the near future, is an engaging mix of social satire and cautionary tale . . . captures the perils of the internet — and, in particular, the over-the-top utopianism sometimes espoused by technology executives — more than any other novel of recent years . . . both hilarious and foreboding.”
—The New Jersey Star-Ledger
“Ripped from recent headlines about privacy, technology and social media . . . A book that begins as a lighthearted cautionary tale grows into a claustrophobic portrait of relentless effort to achieve the culmination of ‘closing the Circle.’”
—CNN
“Entertaining . . . A sense of horror finally arrives near the end of the book, coming . . . through the power of Eggers’s writing . . . The final scene is chilling.”
—The New York Times Book Review
“Gripping . . . Set in the not-too-distant future, Eggers' story takes us inside a shiny-happy California-based media corporation called the Circle . . . a compelling exploration of how individuals excitedly opt into a corporately-controlled culture of complete surveillance billed as a ‘community,’ transforming ‘privacy’ into a quaint notion possessed only by the nostalgic . . . The Circle's brilliance lies in convincingly taking us inside an extreme vision of what is nascent in the 21st century cyber-utopianism we all endorse, showing us how the visions of digital media moguls are championed and propagated by an overly-willing society . . . Eggers creates for us a surprisingly contemporary world that seems strangely familiar to regular social media users — a world into which all of us excitedly join without much prompting.”
—PolicyMic
“What fuels this novel is its thunderbolt of an idea: digital culture is suffocating us and, what’s more, is doing so under the duplicitous guise of widespread human beneficence . . . This is a novel about the silence inside your head . . . a powerful argument for turning off your iPhone and going for a walk.”
—Newsweek
“Dave Eggers is fast becoming one of our fiercest and most compelling writers on the dark side of technology. [The Circle] is a gripping and highly unsettling read.”
—The Sunday Times (UK)
“It has taken Eggers the 13 years since his breakout memoir to give us a book that truly matched A Heartbreaking Work’s gravitas — but with The Circle, Eggers has given us everything . . . when you put down the book and go to check your email, you might just realize that we are living the fiction . . . [The Circle] takes place before a fall that we might really be approaching, and it’s this compelling sense of impending, unpredictable doom that makes this work of fiction feel very real, and very necessary.”
—Flavorwire
“Dave Eggers’ real heartbreaking work of staggering genius might be this one. The Circle is today’s version of dystopian classics such as George Orwell’s 1984 or Aldous Huxley’s Brave New World. Eggers’ novel is terrifying, funny, real, suspenseful and visionary . . . Always keeping the focus on Mae, Eggers brings up all the Big Brother issues of our time: privacy, democracy, memory, history and the quality of how we’re connecting.”
—St. Louis Post-Dispatch
“Eggers has updated Orwell’s vision by inverting it. In 1984, the members of the Party are watched by Big Brother; in The Circle, it is the people who watch the government . . . Perhaps our need for privacy will erode as technology continues to develop and the world continues to change. Or perhaps humans will still occasionally cling to the need for privacy simply because it is an essential quality of being ‘human.’ Either way, the fact that these questions linger long after finishing this book is a testament to the multiple layers and potential lasting impact of The Circle.”
—Pittsburgh Post-Gazette
“The Circle is a deft modern synthesis of Swiftian wit with Orwellian prognostication . . . a work so germane to our times that it may well come to be considered as the most on-the-money satirical commentary on the early internet age . . . The pages are full of clever, plausible, unnerving ideas that I suspect are being developed right now . . . The book is also very funny . . . A prescient, important and enjoyable book, and what I love most about The Circle is that it is telling us so much about the impact of the computer age on human beings in the only form that can do so with the requisite wit, interiority and profundity: the novel.”
—The Guardian (UK)
“Eggers’s past work has tackled sociopolitical issues such as the justice system, Sudanese refugees, and the plight of public school educators. The Circle gives him a new soapbox, and if he can convince a mass audience that Google is even a little bit evil, he’ll have produced some of the most subversive commercial fiction ever written. The novel is a pro-privacy, antitech manifesto masquerading as a Dan Brown thriller. It’s Evgeny Morozov dressed in John Grisham’s clothing.”
—Bloomberg Businessweek
“Step away from whatever tweet you’re composing for your 484 followers. Don’t click “like” on that Facebook photo of a friend’s kids. Dave Eggers’ chilling and enormously absorbing new novel The Circle, about encroaching tentacles of the world’s most powerful Internet company, demands your thoughtful and committed attention.”
—Entertainment Weekly
“A fast-moving conspiracy potboiler . . . a zippy, pulpy read that puts pressing issues into sharp relief.”
—Slate
“The Circle is Brave New World for our brave new world . . . Now that we all live and move and have our being in the panopticon, Eggers’s novel may be just fast enough, witty enough and troubling enough to make us glance away from our twerking Vines and consider how life has been reshaped by a handful of clever marketers . . . There may come a day when we can look back at this novel with incredulity, but for now, the mirror it holds up is too chilling to LOL.”
—The Washington Post
“The Circle may be . . . more fable than novel, but it has all that in common with Brave New World, Animal Farm, Nineteen Eighty-Four, and Fahrenheit 451. One hopes that it will enjoy pride of place with those books in classrooms, as a reminder that surveillance and transparency were not always judged merely by what they might do for us.”
—Daily Beast
“Eggers's writing is so fluent, his ventriloquism of tech-world dialect so light, his denouement so enjoyably inevitable"
—The Observer
“The Circle is intelligent and quirky, engaged and affecting and confirms Eggers’ place as one of the most interesting novelists currently writing.”
—The Scotsman
“Dave Eggers takes the growing inescapabilty of social media and personal technology to clever and chilling places in his new novel.”
—Associated Press
“Game-changing . . . a fast-paced and suspenseful story . . . Eggers has produced the fable for our wired times.”
—AARP.org
“Most of us imagine totalitarianism as something imposed upon us—but what if we’re complicit in our own oppression? That’s the scenario in Eggers’ ambitious, terrifying, and eerily plausible new novel . . . Brave and important and will draw comparisons to Brave New World and 1984. Eggers brilliantly depicts the Internet binges, torrents of information, and endless loops of feedback that increasingly characterize modern life. But perhaps most chilling of all is his notion that our ultimate undoing could be something so petty as our desperate desire for affirmation.”
—Booklist (Starred)
“A stunning work of terrifying plausibility, a cautionary tale of subversive power in the digital age suavely packaged as a Silicon Valley social satire. Set in the near future, it examines the inner workings of the Circle, an internet company that is both spiritual and literal successor to Facebook, Google, Twitter and more, as seen through the eyes of Mae Holland, a new hire who starts in customer service . . . Eggers presents a Swiftian scenario so absurd in its logic and compelling in its motives . . . sneaking up on the reader before delivering its warnings of the future, a worthy and entertaining read.”
—Publishers Weekly (Starred)
About the Author
Excerpt. © Reprinted by permission. All rights reserved.
The campus was vast and rambling, wild with Pacific color, and yet the smallest detail had been carefully considered, shaped by the most eloquent hands. On land that had once been a shipyard, then a drive-in movie theater, then a flea market, then blight, there were now soft green hills and a Calatrava fountain. And a picnic area, with tables arranged in concentric circles. And tennis courts, clay and grass. And a volleyball court, where tiny children from the company’s daycare center were running, squealing, weaving like water. Amid all this was a workplace, too, four hundred acres of brushed steel and glass on the headquarters of the most influential company in the world. The sky above was spotless and blue.
Mae was making her way through all of this, walking from the parking lot to the main hall, trying to look as if she belonged. The walkway wound around lemon and orange trees and its quiet red cobblestones were replaced, occasionally, by tiles with imploring messages of inspiration. “Dream,” one said, the word laser-cut into the red stone. “Participate,” said another. There were dozens: “Find Community.” “Innovate.” “Imagine.” She just missed stepping on the hand of a young man in a grey jumpsuit; he was installing a new stone that said “Breathe.”
On a sunny Monday in June, Mae stopped in front of the main door, standing below the logo etched into the glass above. Though the company was less than six years old, its name and logo—a circle surrounding a knitted grid, with a small ‘c’ in the center—were already among the best-known in the world. There were more than ten thousand employees on this, the main campus, but the Circle had offices all over the globe, and was hiring hundreds of gifted young minds every week. It had been voted the world’s most admired company four years running.
Mae wouldn’t have thought she had a chance to work at such a place, but for Annie. Annie was two years older and they’d roomed together for three semesters in college, in an ugly building made habitable through their extraordinary bond, something like friends, something like sisters or cousins who wished they were siblings and would have reason never to be apart. Their first month living together, Mae had broken her jaw one twilight, after fainting, flu-ridden and underfed, during finals. Annie had told her to stay in bed, but Mae had gone to the 7-Eleven for caffeine and woke up on the sidewalk, under a tree. Annie took her to the hospital, and waited as they wired her jaw, and then stayed with Mae, sleeping next to her, in a wooden chair, all night, and then at home, for days, had fed Mae through a straw. It was a fierce level of commitment and competence that Mae had never seen from someone her age or near her age, and Mae was thereafter loyal in a way she’d never known she could be.
While Mae was still at Carleton, meandering between majors, from art history to marketing to psychology—getting her degree in psych with no plans to go further in the field—Annie had graduated, gotten her MBA from Stanford and was recruited everywhere, but particularly at the Circle, and had landed here days after graduation. Now she had some lofty title—Director of Ensuring the Future, Annie joked—and had urged Mae to apply for a job. Mae did so, and though Annie insisted she pulled no strings, Mae was sure that Annie had, and she felt indebted beyond all measure. A million people, a billion, wanted to be where Mae was at this moment, entering this atrium, thirty feet high and shot through with California light, on her first day working for the only company that really mattered at all.
She pushed open the heavy door. The front hall was as long as a parade, as tall as a cathedral. There were offices everywhere above, four floors high on either side, every wall made of glass. Briefly dizzy, she looked downward, and in the immaculate glossy floor, she saw her own face reflected, looking worried. She shaped her mouth into a smile, feeling a presence behind her.
“You must be Mae.”
Mae turned to find a beautiful young head floating atop a scarlet scarf and white silk blouse.
“I’m Renata,” she said.
“Hi Renata. I’m looking for—”
“Annie. I know. She’s on her way.” A sound, a digital droplet, came from Renata’s ear. “She’s actually...” Renata was looking at Mae but was seeing something else. Retinal interface, Mae assumed. Another innovation born here.
“She’s in the Old West,” Renata said, focusing on Mae again, “but she’ll be here soon.”
Mae smiled. “I hope she’s got some hardtack and a sturdy horse.”
Renata smiled politely but did not laugh. Mae knew the company’s practice of naming each portion of the campus after a historical era; it was a way to make an enormous place less impersonal, less corporate. It beat Building 3B-East, where Mae had last worked. Her final day at the public utility in her hometown had been only three weeks ago—they’d been stupefied when she gave notice—but already it seemed impossible she’d wasted so much of her life there. Good riddance, Mae thought, to that gulag and all it represented.
Renata was still getting signals from her earpiece. “Oh wait,” she said, “now she’s saying she’s still tied up over there.” Renata looked at Mae with a radiant smile. “Why don’t I take you to your desk? She says she’ll meet you there in an hour or so.”
Mae thrilled a bit at those words, your desk, and immediately she thought of her dad. He was proud. So proud, he’d said on her voicemail; he must have left the message at four a.m. She’d gotten it when she’d woken up. So very proud, he’d said, choking up. Mae was two years out of college and here she was, gainfully employed by the Circle, with her own health insurance, her own apartment in the city, being no burden to her parents, who had plenty else to worry about.
Mae followed Renata out of the atrium. On the lawn, under dappled light, a pair of young people were sitting on a manmade hill, holding some kind of clear tablet, talking with great intensity.
“You’ll be in the Renaissance, over here,” Renata said, pointing across the lawn, to a building of glass and oxidized copper. “This is where all the Customer Experience people are. You’ve visited before?”
Mae nodded. “I have. A few times, but not this building.”
“So you’ve seen the pool, the sports area.” Renata waved her hand off toward a blue parallelogram and an angular building, the gym, rising behind it. “Over there there’s the yoga studio, crossfit, Pilates, massages, spinning. I heard you spin? Behind that there’s the bocce courts, and the new tetherball setup. The cafeteria’s just across the grass...” Renata pointed to the lush rolling green, with a handful of young people, dressed professionally and splayed about like sunbathers. “And here we are.”
They stood before the Renaissance, another building with a forty-foot atrium, a Calder mobile turning slowly above.
“Oh, I love Calder,” Mae said.
Renata smiled. “I know you do.” They looked up at it together. “This one used to hang in the French parliament. Something like that.”
The wind that had followed them in now turned the mobile such that an arm pointed to Mae, as if welcoming her personally. Renata took her elbow. “Ready? Up this way.”
They entered an elevator of glass, tinted faintly orange. Lights flickered on and Mae saw her name appear on the walls, along with her high school yearbook photo. Welcome Mae Holland. A sound, something like a gasp, left Mae’s throat. She hadn’t seen that photo in years, and had been happy for its absence. This must have been Annie’s doing, assaulting her with it again. The picture was indeed Mae—her wide mouth, her thin lips, her olive skin, her black hair, but in this photo, more so than in life, her high cheekbones gave her a look of severity, her brown eyes not smiling, only small and cold, ready for war. Since the photo—she was eighteen then, angry and unsure—Mae had gained much-needed weight, her face had softened and curves appeared, curves that brought the attention of men of myriad ages and motives. She’d tried, since high school, to be more open, more accepting, and seeing it here, this document of a long-ago era when she assumed the worst of the world, rattled her. Just when she couldn’t stand it anymore, the photo disappeared.
“Yeah, everything’s on sensors,” Renata said. “The elevator reads your ID, and then says hello. Annie gave us that photo. You guys must be tight if she’s got high school pictures of you. Anyway, hope you don’t mind. We do that for visitors, mostly. They’re usually impressed.”
As the elevator rose, the day’s featured activities appeared on every elevator wall, the images and text traveling from one panel to the next. With each announcement, there was video, photos, animation, music. There was a screening of Koyaanisqatsi at noon, a self-massage demonstration at one, core strengthening at three. A congressman Mae hadn’t heard of, grey-haired but young, was holding a town hall at six thirty. On the elevator door, he was talking at a podium, somewhere else, flags rippling behind him, his shirtsleeves rolled up and his hands shaped into earnest fists.
The doors opened, splitting the congressman in two.
“Here we are,” Renata said, stepping out to a narrow catwalk of steel grating. Mae looked down and felt her stomach cinch. She could see all the way to the ground floor, four stories below.
Mae attempted levity: “I guess you don’t put anyone with vertigo up here.”
Renata stopped and turned to Mae, looking gravely concerned. “Of course not. But your profile said—”
“No, no,” Mae said. “I’m fine.”
“Seriously. We can put you lower if—”
“No, no. Really. It’s perfect. Sorry. I was making a joke.”
Renata was visibly shaken. “Okay. Just let me know if anything’s not right.”
“I will.”
“You will? Because Annie would want me to make sure.”
“I will. I promise,” Mae said, and smiled at Renata, who recovered and moved on.
Product details
- Publisher : Vintage; First Edition (April 22, 2014)
- Language : English
- Paperback : 497 pages
- ISBN-10 : 0345807294
- ISBN-13 : 978-0345807298
- Item Weight : 12.8 ounces
- Dimensions : 5.15 x 0.85 x 8 inches
- Best Sellers Rank: #33,849 in Books (See Top 100 in Books)
- #212 in Technothrillers (Books)
- #520 in Dystopian Fiction (Books)
- #2,963 in Literary Fiction (Books)
- Customer Reviews:
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About the author

Dave Eggers is the author of ten books, including most recently Your Fathers, Where Are They? And the Prophets, Do They Live Forever?, The Circle and A Hologram for the King, which was a finalist for the 2012 National Book Award. He is the founder of McSweeney’s, an independent publishing company based in San Francisco that produces books, a quarterly journal of new writing (McSweeney’s Quarterly Concern), and a monthly magazine, The Believer. McSweeney’s also publishes Voice of Witness, a nonprofit book series that uses oral history to illuminate human rights crises around the world. Eggers is the co-founder of 826 National, a network of eight tutoring centers around the country and ScholarMatch, a nonprofit organization that connects students with resources, schools and donors to make college possible.
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Mae Holland had done everything society had told her to do. One of only twelve of the 81 graduates of her central California high school to go on to college, she'd been accepted by a prestigious college and graduated with a degree in psychology and massive student loans she had no prospect of paying off. She'd ended up moving back in with her parents and taking a menial cubicle job at the local utility company, working for a creepy boss. In frustration and desperation, Mae reaches out to her former college roommate, Annie, who has risen to an exalted position at the hottest technology company on the globe: The Circle. The Circle had started by creating the Unified Operating System, which combined all aspects of users' interactions—social media, mail, payments, user names—into a unique and verified identity called TruYou.
Before long, anonymity on the Internet was a thing of the past as merchants and others recognised the value of knowing their customers and of information collected across their activity on all sites. The Circle and its associated businesses supplanted existing sites such as Google, Facebook, and Twitter, and with the tight integration provided by TruYou, created new kinds of interconnection and interaction not possible when information was Balkanised among separate sites. With the end of anonymity, spam and fraudulent schemes evaporated, and with all posters personally accountable, discussions became civil and trolls slunk back under the bridge.
With an effective monopoly on electronic communication and commercial transactions (if everybody uses TruYou to pay, what option does a merchant have but to accept it and pay The Circle's fees?), The Circle was assured a large, recurring, and growing revenue stream. With the established businesses generating so much cash, The Circle invested heavily in research and development of new technologies: everything from sustainable housing, access to DNA databases, crime prevention, to space applications.
Mae's initial job was far more mundane. In Customer Experience, she was more or less working in a call centre, except her communications with customers were over The Circle's message services. The work was nothing like that at the utility company, however. Her work was monitored in real time, with a satisfaction score computed from follow-ups surveys by clients. To advance, a score near 100 was required, and Mae had to follow-up any scores less than that to satisfy the customer and obtain a perfect score. On a second screen, internal “zing” messages informed her of activity on the campus, and she was expected to respond and contribute.
As she advances within the organisation, Mae begins to comprehend the scope of The Circle's ambitions. One of the founders unveils a plan to make always-on cameras and microphones available at very low cost, which people can install around the world. All the feeds will be accessible in real time and archived forever. A new slogan is unveiled: “All that happens must be known.”
At a party, Mae meets a mysterious character, Kalden, who appears to have access to parts of The Circle's campus unknown to her associates and yet doesn't show up in the company's exhaustive employee social networks. Her encounters and interactions with him become increasingly mysterious.
Mae moves up, and is chosen to participate to a greater extent in the social networks, and to rate products and ideas. All of this activity contributes to her participation rank, computed and displayed in real time. She swallows a sensor which will track her health and vital signs in real time, display them on a wrist bracelet, and upload them for analysis and early warning diagnosis.
Eventually, she volunteers to “go transparent”: wear a body camera and microphone every waking moment, and act as a window into The Circle for the general public. The company had pushed transparency for politicians, and now was ready to deploy it much more widely.
“Secrets Are Lies
Sharing Is Caring
Privacy Is Theft”
To Mae's family and few remaining friends outside The Circle, this all seems increasingly bizarre: as if the fastest growing and most prestigious high technology company in the world has become a kind of grotesque cult which consumes the lives of its followers and aspires to become universal. Mae loves her sense of being connected, the interaction with a worldwide public, and thinks it is just wonderful. The Circle internally tests and begins to roll out a system of direct participatory democracy to replace existing political institutions. Mae is there to report it. A plan to put an end to most crime is unveiled: Mae is there.
The Circle is closing. Mae is contacted by her mysterious acquaintance, and presented with a moral dilemma: she has become a central actor on the stage of a world which is on the verge of changing, forever.
This is a superbly written story which I found both realistic and chilling. You don't need artificial intelligence or malevolent machines to create an eternal totalitarian nightmare. All it takes a few years' growth and wider deployment of technologies which exist today, combined with good intentions, boundless ambition, and fuzzy thinking. And the latter three commodities are abundant among today's technology powerhouses.
Lest you think the technologies which underlie this novel are fantasy or far in the future, they were discussed in detail in David Brin's 1999 The Transparent Society and my 1994 “Unicard” and 2003 “The Digital Imprimatur”. All that has changed is that the massive computing, communication, and data storage infrastructure envisioned in those works now exists or will within a few years.
What should you fear most? Probably the millennials who will read this and think, “Wow! This will be great.” “Democracy is mandatory here!”
There are many ways to view a circle: one as a closed system. Once a cog is admitted to the circle, it is designed to remain in place and help sustain the whole. The new cog in Dave Eggers' novel, The Circle, is young woman named Mae. The Circle is giant Internet technology company which largely focuses on social media in ways that make current social media seem tame and quaint. Mae, through the help of an old college friend, Annie, now a high-profile member of The Circle, is given an entry-level position as a CE (customer experience) representative. Mae is awed at what seems some vast progressive campus of free-flowing thought and innovation. It is less that and more of a disguised re-education camp. Employees may work eight-hour days (more of course is encouraged) but they belong to the company 24/7.
If this isn't apparent from the start, Mae, who scores well in her customer contact evaluations from the beginning, is soon contacted by her boss who tells her that The Circle "isn't what you might call a clock-in, clock-out company." (176-77) At that point, an interrogation ensues of manic proportions, a blend of Kafka and the Marx Brothers. Mae, if not physically present, must stay plugged into The Circle at all times. Before the advent of home computers and email, there was an old office saying: "Presence is productivity." Put another way, "just don't go home." At The Circle, you not only should not leave at 5pm but check in at all hours with...everyone. Besides, The Circle can be your home. Free room and board on campus. Could life get better? So, Mae is chastised for having "No photos, no zings, no reviews, notices, bumps.”
But since The Circle is an Internet technology and social media company, one could envision neural implants to get these zings and bumps while we sleep. Lo and behold, as I start to draft this review and as I get to page 239, it happens: "There was a rumor that Project 9 engineers had figured out a way to replace the random jumble of our nighttime dreaming with organized thinking and real-life problem-solving."
The Circle is a version of Orwell's 1984, except that on the surface it looks like Disneyland. Even the writing is light and breezy, like the spacious atriums at The Circle, deflecting the underlying cult mentality. This is a welcome addition to the canon of dystopian literature.
"Mae looked at the time. It was six o'clock.. She had plenty of hours to improve...so she embarked on a flurry of activity, sending four zings and thirty-two comments and eight-eight smiles. In an hour, her PartiRank rose to 7,288...She felt a profound sense of accomplishment and possibility that was accompanied, in short order, by a near-complete sense of exhaustion." (191-192). PartiRank? This is a closed society with total interconnectedness suggesting the Star Trek Borg. Resistance in this cult really is futile.
At the end of Book I, it is clear we have entered the Orwellian landscape as Mae, having gone kayaking in secret and semi-illegally (an obviously subversive act) is placed on a virtual scaffold of humiliation for the benefit of Circle employees. Her biggest sin is secrecy, not sharing her experience with everyone. After a kind of forced confession, a screen behind her flashes:
PRIVACY IS THEFT...
SECRETS ARE LIES
SHARING IS CARING
At the beginning of Book II, Mae is now participating in the Circle's ultimate goal--total transparency--wearing a device that delivers all she sees and hears to...everyone. After all, "PRIVACY IS THEFT." One of The Circle's founders (overlords) named Stenton has brought back a number of unknown species of marine life from an expedition to the Mariana Trench. One happens to be a voracious, literally blind but translucent shark.
Along the way, in exchange for premiere health care for Mae's parents, they are obligated to have cameras placed in their home and respond to all manner of inquiries, comments, and "well-wishes" by a voyeuristic public that has abandoned any notion respect for privacy.
Late in the game, Mae receives a letter through snail mail (the only secure form of communication; this kind of mail delivery now occurs once a week) from an erstwhile boyfriend, Mercer. Mae's recent enlightened state regards him as some outdated troglodyte, but who actually maintains the voice of reason:
"Did you ever think that our minds are delicately calibrated between the known and unknown? That our souls need the mysteries of night and the clarity of day. You people are creating an ever-present world of daylight, and I think it will burn us all alive. There will be no time to reflect, to sleep, to cool." (434)
Mercer decides he will completely sever ties with the ever-encroaching technology and go off the grid in some northern wilderness. As if to "save" Mercer from himself, The Circle, with Mae leading the charge, field tests a new product called SoulSearch. SoulSearch can reveal the graphic and gory genealogy of anyone and locate anyone in a matter of minutes. Mercer becomes one of the test subjects and once he is discovered, he is pursued by people and drones for the sole purpose of demonstrating you can run but you can't hide anymore, besides "SECRETS ARE LIES." A high-speed chase ensues and Mercer drives his truck off a bridge into a riverbed hundreds of feet below. Although this may seem a little too predictable, it is really his only viable course of action if he is to maintain the purity of his values.
The essence of the company's message comes from a mysterious "Ty" (aka Kalden), one of the founders of The Circle's principles, realizing that his vision was perverted, that "completion" means everyone must be confined in the Circle. "Completion is the end--we're closing the circle around everyone--it's a totalitarian nightmare...everyone will be tracked, cradle to grave, with no possibility of escape." (486)
In the last pages, Mae listens, but succumbs to the lure of total transparency, that of the deep-sea shark that devours every living organism that comes near it with its transparent digestive system, quickly dispatching its waste, that "privacy is theft" and rats out the pleading Ty. There is no questioning, just total blind acceptance
The thoughts of Mae's friend, Annie, remain hidden as the exhausted woman, learning of a past which should remain hidden, lies in a coma, her thoughts unrevealed. But The Circle will work on that. The ending is reminiscent of Winston Smith in 1984. But he resists for a while and then is discovered and tortured. Following his "rehabilitation ," Orwell proclaims, "He loved Big Brother." In Eggers' novel his character Mae willingly embraces The Circle, and that outcome is perhaps even more depressing. The technology of social media is taken to absurd destructive lengths, reducing the essence of our humanity to the ash-like waste matter of the transparent shark that devours everything.
Finally, it calls to mind the musings of Hamlet who said all of Denmark [was] a prison. Shakespeare knew the many forms a prison could take, including those without cells and bars. But Hamlet also knew that he "could be bounded in a nutshell and be accounted a king of infinite space." Mae has made her place in that space.













