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Closing the Engagement Gap: How Great Companies Unlock Employee Potential for Superior Results Hardcover – December 26, 2008

3.0 out of 5 stars 8 ratings

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Editorial Reviews

From Publishers Weekly

Gebauer and Lowman, of the professional services firm Towers Perrin, explore the benefits companies reap when they engage their employees. The authors argue that the most important thing an organization can do is successfully unleash employees full potential, yet most employers fail to do so; four out of five workers worldwide are not delivering all of their abilities. Based on exhaustive research of global data, Gebauer and Lowman show that engaged employees connect with a company at three levels—the rational, emotional and motivational—and these connections result in a willingness to surpass expectations. They also explore what drives employee engagement and how to convert the enrolled and enlist the disenchanted. With fresh examples from Campbell Soup, Honeywell International and MGM Grand Hotel and Casino, the authors provide tools organizations can utilize. This timely and convincing argument breaks new ground and is a must-read for the HR department, managers and executives at every level. (Jan.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

About the Author

Julie Gebauer is the managing director of Tower Perrin's organizational research and workforce effectiveness practices.
 
Don Lowman is a member of the firm's executive council and board of directors, and is managing director of strategic growth. Towers Perrin, based in Stamford, Connecticut, is a global professional services firm that has more than 6,000 employees and serves about 700 of the Fortune 1000 companies.
 
Joanne Gordon is a veteran business journalist.

Product details

  • Item Weight : 14.3 ounces
  • Hardcover : 288 pages
  • ISBN-10 : 1591842387
  • ISBN-13 : 978-1591842385
  • Dimensions : 5.82 x 1.13 x 8.6 inches
  • Publisher : Portfolio Hardcover; 1st edition (December 26, 2008)
  • Reading level : 18 and up
  • Language: : English
  • Customer Reviews:
    3.0 out of 5 stars 8 ratings

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3.0 out of 5 stars
3 out of 5
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