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WD 8TB My Cloud EX2 Ultra Network Attached Storage - NAS - WDBVBZ0080JCH-NESN

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1,829 ratings

| 503 answered questions

Amazon's Choice for Network Attached Storage (NAS) Devices by Western Digital

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Size: 8TB

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High-performance 1.3 GHz dual-core Processor for lag-free streaming
1GB of DDR3 Memory to multitask with ease
Centralized network storage and access from anywhere
Automatic file synching across all your computers
Simplified file and folder sharing

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From the manufacturer

Built-in reliability

Populated with ultra-reliable WD Red NAS drives purposely built to thrive in 24x7 NAS environments.

High-performance storage to stream, sync and share from anywhere

Organize your media collection in a single place on this high-performance NAS solution, and access it securely from anywhere. With My Cloud EX2 Ultra, you get ultra-fast transfer speeds for smooth HD streaming. Plus, you'll be able to automatically sync content across computers, easily share files and folders, and enjoy multiple backup options so you can create your own personalized system with ease.

High-performance 1.3 GHz dual-core processor for smooth streaming
1GB of DDR3 memory to multitask with ease
Centralized network storage and access from anywhere
Automatic file synching across all your computers
Simplified file and folder sharing
Personalized backup and multiple RAID options


Updated for smooth streaming Upgraded with the powerful Marvell Armada 385 1.3GHz dual-core processor, you’ll get ultra-fast transfer rates for high performance streaming. It also comes with 1GB of DDR3 memory, so you can multitask with ease.	Sync your content across all your computers With WD Sync, you can automatically synchronize your media and files across your computers and your My Cloud device, so you can be confident your content is always up to date and accessible with all your devices.	Simplified file and folder sharing Easily customize how you share by using public or private links. With a public link, you can share your content so anyone can see it. Using a private link, you can grant a user limited or full-access and securely collaborate with anyone. Whether you’re on a shoot, or editing at home, you can save your creations at full fidelity and share with your entire network without missing a beat.


Enhanced data protection With WD SmartWare Pro backup software, PC users can customize when and where their content is saved, while Mac users have full access to Apple Time Machine for personalized backup. You can even automatically back up your data to a separate My Cloud NAS device, or any supported cloud service like Amazon S3, or ElephantDrive. Combined with 256 AES volume encryption, you can securely store files across your entire network, regardless of OS.	Centralize, organize and stream with Plex The Plex Media Server keeps all your photos, videos and music beautifully organized and prepared for streaming to your PC, mobile device, game console, or other media player. Enrich your media with plot summaries, posters, album covers and enjoy it from home or on the go. Complimentary 3-month trial now included with your purchase!	Milestone ARCUS surveillance software With Milestone ARCUS surveillance software on your My Cloud EX2 Ultra, you get easy-to-use functionality to help you keep watch on what’s important. You’ll be able to view live feeds, recorded video, or export incidents to take immediate action from almost anywhere with your PC, smartphone or tablet with the free Milestone Mobile app. With more than 3,700 supported cameras to choose from and two (2) free camera licenses included, this is the perfect surveillance solution for your home. After installing the Milestone ARCUS app, a link will be provided within the software with direction for how to purchase additional camera licenses.


	My Cloud EX2 Ultra	My Cloud EX4100
Ideal for	Prosumers and Creative professionals	Prosumers and Creative professionals
Number of bays	Two-bay	Four-bay
Capacity	0TB/Diskless, 4TB, 8TB, 12TB, 16TB, 20TB, 24TB, 28TB	0TB/Diskless, 8TB, 16TB, 24TB, 32TB
Processor	Marvel ARMADA 385 1.3 GHz dual-core	Marvel ARMADA 388 1.6 GHz dual-core
RAM	1 GB	2 GB
Gigabit Ethernet Interface	1X	2X
USB 3.0 ports	2X – back side	2X – back side; 1X – direct copy port, front side

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		Synology 2 bay NAS DiskStation DS220j (Diskless), 2-bay; 512MB DDR4	WD 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN	BUFFALO LinkStation 220 4TB Home Office Private Cloud Data Storage with Hard Drives Included

Customer Rating	(1829)	(2190)	(2127)	(1208)
Price	$358.40	$166.99	$159.99	$189.99
Shipping	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details	FREE Shipping. Details
Sold By	Amazon.com	Amazon.com	Amazon.com	Amazon.com
Hard Disk Size	8 TB	—	4.0 TB	4.0 TB
Hardware Interface	Ethernet	USB 3.0, Ethernet, SATA 6.0 Gb/s	USB	Ethernet
Item Dimensions	6.1 x 3.9 x 6.75 inches	8.86 x 3.94 x 6.5 inches	5.51 x 2.09 x 6.91 inches	5.04 x 10 x 8.82 inches
Item Weight	5.00 lbs	3.31 lbs	2.31 lbs	5.49 lbs

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Product description

Size:8TB

A 1.3 GHz dual-core processor for high performance and ultra-fast transfer speeds. Up to 16TB of centralized storage for your entire network. Simple system management for personalized backup. Windows-Windows 10, Windows 8 or 8.1 Windows 7, Windows Vista, Mac OS X- El Capitan (Mac OS 10.11) Yosemite (Mac OS 10.10) Maverick (Mac OS 10.9) Mountain Lion (Mac OS 10.8) Lion (Mac OS 10 Note-Compatibility may vary depending on your computer’s hardware configuration and operating system).

Product information

Size:8TB

Technical Details

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Summary

Number of USB 2.0 Ports

Other Technical Details

Brand

Western Digital

Series

WDBVBZ0080JCH-NESN

Item model number

WDBVBZ0080JCH-NESN

Hardware Platform

PC, Mac

Item Weight

5 pounds

Product Dimensions

6.1 x 3.9 x 6.75 inches

Item Dimensions LxWxH

6.1 x 3.9 x 6.75 inches

Color

Gray / Silver

Processor Count

Computer Memory Type

DDR3 SDRAM

Flash Memory Size

8 TB

Manufacturer

Western Digital

ASIN

B01AWH05GE

Is Discontinued By Manufacturer

Date First Available

February 17, 2016

Additional Information

Customer Reviews

1,829 ratings

4.2 out of 5 stars

Best Sellers Rank

#4 in Network Attached Storage (NAS) Devices

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here [PDF ]

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Customer reviews

5 star		64%
4 star		16%
3 star		7%
2 star		4%
1 star		10%

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Top reviews from the United States

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frescolito

Hardware is fine, supportig software is unreliable.

Reviewed in the United States on November 18, 2017

Size: DisklessVerified Purchase

* Update 01/11/2018 * I'm officially giving up on this NAS and will be replacing it with another one from a different manufacturer. Syncing now never works outside of my home network. I also can't access the dashboard anymore even when I'm connected to my home network. Using this device has been nothing but 7 months of inconsistent performance and frustrating software issues that seem to have no resolution. Don't be fooled by Western Digital's answer to this review - it did absolutely nothing to help. Only thing left for me to do now is decide whether I'd want to attempt to sell this thing off (dunno that I could in good conscience) or burn it.

* Original Review*

Five months of use and I'm still running into the same recurring problems with the WD Sync software. It'll stop syncing intermittently, showing a "No internet connection detected" message while my computer clearly has internet access. When it's not that it hangs at "Signing in to MyCloudEX2Ultra" or it reports that the device is missing. I've tried rebooting the device, adjusting settings within the Dashboard, adjusting settings on the router, adjusting firewall/malware settings on my computer and uninstalling and reinstalling the WD Sync software numerous times - nothing works. A firmware update didn't help, either. The software just appears to be extremely temperamental and unpredictable. When it does work, it's great, and automatically syncs and backs up files between my desktop and laptop as expected. Unfortunately, however, I'm frequently forced to use the My Cloud web interface to manually upload or retrieve files. At least I can say that the hardware has been reliable and I haven't experienced any data corruption or loss like other users have reported. Still, this system isn't exactly working as expected and the software issues are really frustrating. I'm aware that numerous other users have reported similar problems but, unfortunately, it appears that the support Western Digital offers is severely lacking, and user-run support forums are confusing, irrelevant or lead to dead-ends.

231 people found this helpful

Helpful

c maurer

Unreliable. DON'T BUY

Reviewed in the United States on January 15, 2019

Size: 8TBVerified Purchase

I'm shocked that these WD cloud devices are rated so high by so many sites. I did a lot of research before buying this WD Ultra EX2. I was tenative about buying because I had a 1 TB device from them about 8-9 years ago and hated the interface and sluggishness of its backup. I bought a Seagate 4TB about 2 years ago that has been great but was now ready to have a wifi cloud in the home to keep on top of all the photos/videos and work stuff that I want to ensure I don't lose. After months of trying to get this to do what it's supposed to do with my Macbook pro, and iPhones, I can strongly say that this device is unreliable and pure JUNK. It never backups everything wether handled manually or through their auto backup process with the phones. Tons of stuff is always skipped over and missed. How can I trust this to back anything up!?! It's painful to know I wasted $400. Thinking I'd eventually get it worked out. I finally decided to contact WD to get a refund but I doubt they will. They'll blame me, my internet connection, or amazon. DO NOT BUY THIS!

81 people found this helpful

Helpful

Lyle

Ugh, wish it would work

Reviewed in the United States on October 15, 2019

Size: 8TBVerified Purchase

I really wanted to like this, but it just doesn't work well. Before I purchased it I called WD and talked to a very friendly tech to make sure it could do what I was looking for, which is to remotely back up my laptop as I travel whenever I connect to the internet. He assured me that if I bought this model and used one of their programs (WD Sync) that it would. When it arrived I was having some trouble so I replied to the last email from the tech and he called me a few hours later. We spent over two hours on the phone trying to get it set up, but their software is full of bugs. It crashes and won't reopen, forcing me to uninstall and reinstall it four times. The tech was very helpful, took his time with me, but we could never get it to work. I have no idea how well the hardware works because we could never get it setup properly. It's going back tomorrow.

56 people found this helpful

Helpful

Dean Marconi

Great until it fails

Reviewed in the United States on October 4, 2020

Size: 16TBVerified Purchase

I bought one of these (16TB version) a few years ago and everything had been working fine.

I had RAID turned off because I wanted to actually get 16TB of capacity, not 8. Recently I just received a message that one of the drives was failing the self-check. So I immediately turned the NAS off and ordered a replacement drive. Well here's where it gets fun. I have a new drive, and can put it in the port, but I have no way to recover the old data from the old drive onto the new drive.

What's more - the NAS creates a shared volume across both drives so now that the old drive has been swapped out, I have no way of accessing the data that was on the good drive either. Effectively, there's no data transfer or recovery tools available. And if you contact WD (which I did) they sent me a link to a guide telling you how to insert a new drive. I explained that I am capable of inserting the new drive, but I want to still have the 16TB of data that was on my device - not just reformat the whole thing and start over. I was told I needed to contact some third-party data recovery company and pay for that service because they don't support data transfer/recovery and couldn't/wouldn't help me.

So in the end, I now have potentially lost 16TB of data and WD is 100% useless. There is no way I will ever buy another product from them with that level of "support".

26 people found this helpful

Helpful

Top reviews from other countries

the good doctor

Incredibly fast hardware - a very nice upgrade from my previous NAS

Reviewed in Canada on December 28, 2017

Size: DisklessVerified Purchase

Incredibly fast hardware - a very nice upgrade from my previous NAS.
I can obtain speeds very close to theoretical limit of 1000Mbps (gigabit speeds).
Testing was performed over approximate 35m Cat6; switching is GS-724T; router EdgeRouter Lite (gigabit network); normal sized packets

1000Mbps / 8 = 125MB/s (direct conversion of units)
but you need to take into consideration data overhead
and testing revealed 118MB/s read and 118MB/s write
which are amazing speeds

The first image was a 5TB Toshiba x300 drive (7200RPM); one drive
The second image was a 3TB WD Green drive (5400RPM); two drives (Spanning)

I decided to stay with the 3TB WD Green drives as I had two of them and I could populate both drives bays.
Why WD Green (WD's Eco line) instead of WD Reds (designed for NAS)?
If WD thought it well enough to populate their lower end NAS/External hard drives devices with WD Greens then it is good enough for me (the two WD Greens I pulled from older WD NAS/External hard drives).

You can configure the drives as RAID 0, RAID 1, JBOD, Spanning.
Lots of options and a few apps but am using the device primarily just for storage (turned most of the apps).

Very stable - no compatibility issues.
Able to become your network's Local Master Browser (excellent WD!)

To comment regarding one user's review that he couldn't use this as a hotswap enclosure - this and many other NAS DEVICES ARE NOT DESIGNED FOR HOTSWAPPING. The unit is a linux based unit with the HDD formatted with EXT4; don't expect to remove a HDD and place it into your computer and hope to see the data unless you absolutely know what you are doing. If you don't know what you are doing you have a very good chance of permanently destroying your data.

Data transfer WILL slow down significantly if you transfer lots of very tiny files - this is a known issue with many NAS devices and is not limited to WD.

Fast, reliable piece of hardware - very stable, and solid piece of engineering.

30 people found this helpful

Mikey D

Nice looking, well made unit but performance is poor!

Reviewed in Canada on April 13, 2019

Size: DisklessVerified Purchase

The unit itself is well made. It has a pop up top and you simply slide your NAS drive in. Setup is straightforward but performance is suspect. I could browse several pictures and then huge pauses. I mean HUGE!! I have a 7 year old WD MyBookLive NAS unit and it pretty much flies. If all you want is mass storage (ie backup) then you will be fine. This was intended to replace my WDMYCLOUD because the NAS drive in it died and it too was considerably faster. I am a technical person and I do have a VERY fast network with new router, which the unit was hard wired to. And we have a new EERO mesh wifi system so there are no bottlenecks. I had to send it back.

15 people found this helpful

THRobinson

First NAS... Has Issues

Reviewed in Canada on February 12, 2019

Size: DisklessVerified Purchase

Bought this to replace an old PC I had running as a media server. Plugged directly into a gigabit router. I have an android box on WiFi, speed tests show about 75Mbps up and download speed... video playback even on smaller files is laggy. Constantly stops and buffers. So far no help on their site for the issue.

Other issue was that the older drives I put in, 1 showed as BAD and all scan-disk utilities greyed out because drives not setup yet. Setup greyed out because drive needed scanned. Catch52 deal. Had to pull the drive and put onto my PC and run a check/repair and was then able to setup my JBOD.

So far... almost debatable if a setup issue, or just not a good product to use for media streaming.

Upside... it's compact, less power needed than my old PC setup, quiet. User interface is good, which is why I went with this brand.

Physically only change I would make, would been to have the case be 3/4" taller. Top flips open, it's a mesh and lets air through, but been cool to have an optional 90mm fan to help keep things cooler. Didn't drops stars for that. Dropped 2-stars simply for the scan disk being greyed out when needed, and a star for slow access despite a fast connection.

8 people found this helpful

B. Sope

Superior NAS for the price

Reviewed in Canada on September 29, 2017

Size: DisklessVerified Purchase

I had the little white 2TB WD MyCloud previous to purchasing this one. I should have never even bothered with it! The EX2 is quite an impressive unit. Boot up time is around 1 minute, UI is very similar to the WD MyCloud but incredibly faster and much more intuitive. I haven’t played around with too many of the features (there are many!) but I can already tell this is a great little NAS. Can’t beat the price for a 2-bay, but DO BUY PROPER NAS DRIVES! Failure rate of non-NAS drives in NAS enclosures are quite high. Save yourself the headache and potential data loss.

15 people found this helpful

Nerd

Will never buy a WD product in my life again

Reviewed in Canada on December 27, 2019

Size: DisklessVerified Purchase

Pros: none
Cons: crappy proprietary software, slow to wake up, admin UI is so bad that most ppl (including myself) opt for SSH into the server directly

I put in 8TB of WD's own NAS grade hard drives and ran a RAID 1 setup. After a year of very minor use of only backing up pictures and documents, this piece of crap started to max out CPU at 100% from God knows what. Cannot access the UI - opening up the login page takes 10 min, another 10 min to login then it just dies. I guess I'll just switch to cloud based storage options and never buy another WD product in my life again.

4 people found this helpful

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From the manufacturer

Built-in reliability

High-performance storage to stream, sync and share from anywhere

Updated for smooth streaming

Sync your content across all your computers

Simplified file and folder sharing

Enhanced data protection

Centralize, organize and stream with Plex

Milestone ARCUS surveillance software

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WD 8TB My Cloud EX2 Ultra Network Attached Storage - NAS - WDBVBZ0080JCH-NESN

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From the manufacturer

Built-in reliability

High-performance storage to stream, sync and share from anywhere

Updated for smooth streaming

Sync your content across all your computers

Simplified file and folder sharing

Enhanced data protection

Centralize, organize and stream with Plex

Milestone ARCUS surveillance software

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FREE delivery: Friday, March 12

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