I have long been a fan of the look of these shoes. I could wear them with almost anything in my wardrobe and I find the unique, more contemporary style to be something I really like aesthetically. However, the first pair I purchased was a huge disappointment as the pictures below will attest.
Initially, they were the most comfortable dress shoes I've ever worn. But within two weeks of less than every day wear, the interior inserts that came with the shoe completely deteriorated. The adhesive the manufacturer uses is of extremely poor quality. Or should I say-at least in the pair I was shipped-the adhesive the manufacturer uses was completely defective. As you can see from the photos, the inserts came apart and then the white foam-like material came loose and began shifting along with the flesh-colored covering. This created an annoying bunching at the heel and in the footbed area of the interior of the shoe.
For the price of these shoes, it's not unreasonable to expect a superior product in more than just style and comfort, but in workmanship as well. Considering the brand is synonymous with quality, I am very disappointed.
To remedy the issue, I immediately initiated a return. Amazon-as they almost always do-immediately made things right by sending another pair out to me before I could even drop the defective pair off to the local UPS Store. The new pair came out of the box much like the first pair: as stylish as they are comfortable. I am paying careful attention to the inserts to see if this is a one-off, anecdotal issue or whether this pair has similar problems.
If I experience a similar issue this rating will be downgraded accordingly as there won't be a 2nd straight exchange. I'll simply ask for a return and full return. Either way I'll be back to update this review regardless.
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