I purchased this tent for my husband and son's camping trip this past weekend. In the description for the tent, Coleman states, "If it rains, the included rainfly and the WeatherTec™ system with its patented welded floors and inverted seams will help you stay dry." Unfortunately, it rained and the tent leaked through the floor and the sides. When they returned home from the trip my husband told me about his new tent leaking. I suggested he get in touch with Coleman and speak with customer service. Customer service stated that the tent was not waterproof and would leak. When he referred back to the "WeatherTec system that will help you stay dry" they again stated it is not waterproof.
At that point, my husband decided to write a review about the tent to express his disappointment with not only the tent but also with Customer Service. He wrote on Coleman's website " This tent leaks. On the first use this tent leaked. I contacted customer service and they were not willing to even discuss it. Their words are "they are not guaranteed to not leak. They are only water resistant." It seems very dishonest."
He received a response back from Coleman this evening which said, "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" Buyer be aware, if you don't find ratings lower than 4 stars it might be because they won't publish them.
So, word to the wise, unless you like rain on your parade, pick a different tent! Better yet, pick a company that will stand behind their product and their customers.
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