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Charles C. Heckscher

The Collaborative Enterprise: Managing Speed and Complexity in Knowledge-Based Businesses Hardcover – June 29, 2007

by Charles Heckscher (Author)

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Organizing for competitive advantage and profit

How can businesses best tap diverse capabilities to generate new ideas, manufacture products, and properly execute strategy? In this groundbreaking, thoroughly researched book, organizational expert Charles Heckscher argues that, in a global network of creation and production, the dominant organizations will be those that master the still-uncodified skills of collaboration—replacing the giants of the past century who thrived on the mastery of bureaucratic systems. Though there has been much discussion of teamwork and alliances in recent decades, Heckscher argues that we are still a long way from fully understanding how to manage fluid and inconstant collaborations; and that this is an area dominated far more by rhetoric than reality. Using a combination of theory and extensive real-life case studies, Heckscher pushes the boundary of organization design and illustrates how companies are able to create new, effective patterns of interactions, and how they can build a culture and infrastructure necessary to support them. For organizational leaders in search of long-term competitive advantage, The Collaborative Enterprise offers sound research findings and invaluable insights.

Editorial Reviews

Review

“If you want to attract and lead the most talented young professionals, you can learn how it's done as Heckscher introduces us to the organizational models of the future.”―Dr. Michael Maccoby, President, The Maccoby Group, author of ‘The Leaders We Need, And What Makes Us Follow’ (Harvard Business School Press, 2007)

-- Dr. Michael Maccoby

“To survive in today’s competitive environment leaders must create collaborative communities of purpose. In this book world class thought leaders explain why this change is necessary and how to make it.”―Michael Beer, Chairman, TruePoint and Professor Emeritus, Harvard Business School

-- Michael Beer

About the Author

Charles Heckscher is director of the Center for Workplace Transformation, School of Management and Labor Relations, Rutgers University. His previous books include The Post-Bureaucratic Organization and White Collar Blues. He lives in Princeton, N.J.

Product details

ASIN ‏ : ‎ 0300114648
Publisher ‏ : ‎ Yale University Press; Annotated edition (June 29, 2007)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 360 pages
ISBN-10 ‏ : ‎ 9780300114645
ISBN-13 ‏ : ‎ 978-0300114645
Item Weight ‏ : ‎ 1.4 pounds
Dimensions ‏ : ‎ 6.13 x 0.72 x 9.25 inches

Best Sellers Rank: #2,954,571 in Books (See Top 100 in Books)
- #1,485 in Strategy & Competition
- #22,109 in Business Management (Books)

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R. Jacobson

Nicely done

Reviewed in the United States 🇺🇸 on April 8, 2010

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This book provides an excellent insight into organization collaboration. It is scholarly, accessible, and a great treatment of the subject. One of the few business books I highly recommend.

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Jeff Lippincott

A well-researched but poorly written book on an interesting subject. I can't wait until the second edition comes out.

Reviewed in the United States 🇺🇸 on August 26, 2007

This book was a bear to read. I still cannot figure out why a book with only 275 pages of body needed a 25-page introduction with 8 subheadings. The short answer is that it didn't. I think the book could have received a reasonable star rating from me if the Introduction, chapters 3 and 7, and the Appendix were omitted, and Chapter 10 was moved to the front of the book. Furthermore, each of the chapters had way too many subheadings and subsubheadings for my liking. The author edited a similar book in 2006 entitled The Firm as a Collaborative Community (ISBN: 0199286035), and the instant book seems to be an attempt to synthesize that 608 page tome into something less. While this book is something less in page count - it doesn't seem to be a synthesis.

This book has the following chapters:

0. Introduction
1. From bureaucracy to collaborative enterprise
2. Strategies and structures: varieties of collaborative enterprise
3. Citibank esolutions
4. The culture of contribution
5. Collaborative infrastructure
6. Two unresolved problems
7. Crossing the collaborative frontier
8. Journeys: winding paths to collaboration
9. Leadership: the interactive approach to change
10. Recapitulation
11. But is it good?

What I learned from reading this book can be summarized as follows:

Regarding Chapter 1, when a company moves from a bureaucratic enterprise to a collaborative one great results will exist if done well. However, if not done well, then chaos will exist.

Regarding Chapter 2, not all organizations are built alike. And different collaborative strategies drive the different organization types.

Regarding Chapter 4, bureaucratic organizations thrive on a culture of loyalty and collaborative organizations thrive on a culture of contribution.

Regarding Chapter 5, the more the employees can do, i.e., wear many hats at work, the more likely the organization has a collaborative infrastructure. The lean and mean company is typically a collaborative enterprise.

Regarding Chapter 6, when employees wear many hats at work two problems arise: accountability and careers. How does the owner of a company provide employees an incentive to work when it hard to hold them accountable? How does an owner keep the employee when no career track seems to exist?

Regarding Chapter 8, it's tough changing the work world from a bureaucratic model to a collaborative one. We're not there yet.

Regarding Chapter 9, leaders must create a shared purpose in those they lead. And they must build a network out of those they lead. If they can do this, then they'll have a collaborative enterprise.

And regarding Chapter 11, if a person believes strongly in the bureaucratic way of doing things, then a collaborative enterprise will not be good. However, if a person can let the bureaucratic way of doing things creep into history and allow collaboration to be the way of the future, then yes - a collaborative enterprise will be good. 3 stars!

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