- Series: Business Books
- Hardcover: 304 pages
- Publisher: McGraw-Hill Education; 1 edition (June 26, 2012)
- Language: English
- ISBN-10: 0071782303
- ISBN-13: 978-0071782302
- Product Dimensions: 7.2 x 1.1 x 9.5 inches
- Shipping Weight: 1.2 pounds (View shipping rates and policies)
- Average Customer Review: 4.7 out of 5 stars See all reviews (38 customer reviews)
- Amazon Best Sellers Rank: #406,076 in Books (See Top 100 in Books)
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The Collaborative Organization: A Strategic Guide to Solving Your Internal Business Challenges Using Emerging Social and Collaborative Tools (Business Books) Hardcover – June 26, 2012
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About the Author
Jacob Morgan is the principal and cofounder of Chess Media Group, a management consultancy and strategic advisory firm that helps organizations understand how to use social and collaborative tools to solve business problems. Morgan has worked with organizations such as the U.S. Department of State, Siemens, Sprint, and Adobe. Morgan also co-authored Twittfaced and runs the awardwinning blog SocialBusinessAdviser.com. He loves chess, racquetball, and traveling.
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Top Customer Reviews
As you can imagine, there is a lot of talk about technology, program, platforms and procedures, but what’s really at the core of the plethora of available “solutions” is human behavior and good business management. It is clear by the work the author has done with a number of companies through his own consulting firm, “Chess Media Group” that any organization intentionally embarking in a collaborative workplace direction would be well advised to read this book or employ the author’s services.
A point well made in the book and something I totally agree with is the fact that all organizations are moving toward a collaborative business model whether they know it or not. Employees themselves have access to off the shelf low or no cost tools to facilitate a collaborative workplace, and it’s going on in many cases without the knowledge of senior management, in ad-hoc ways that can be useful and damaging at the same time.
Not to detract from the usefulness of Mr. Morgan's provision of checklists for implementing tools to support collaboration, which checklists are quite comprehensive and very well thought out, I think the title should have been "A Guide to Implementation of Tools to Support Collaboration in Organizations."
It appears that The Strategic Guide to Solving Challenges to Collaboration in Organizations has yet to be written. Mr. Morgan does note that "Nonsupportive cultures at organizations can destroy efforts to build a collaborative organization; therefore, they must be addressed," but offers only the historical commentary with regard to what it takes to "address" them. (For example, it taking several disasters (bombing of embassies, 9/11) to get the Department of State to recognize that it needed to change. Such scenarios are sometimes labeled "burning platforms." What we still don't know is how to get organizations to change absent burning platforms. All that said, I'd recommend Mr. Morgan's book to those who are interested in tools to support collaboration, provided they have done their homework on the culture of their organizations.
One last thought - how do the events in Benghazi last fall reflect on the State Department's four year effort in building a collaborative organization?
Jacob talks about how to use collaboration to solve real business problems. It is definitly not about jumping into a trend where the author explains you crazy benefits about social networks.
I like reading Jacob's blog. I could recognize here again his willing of being as helpful as possible. This book is not about making you afraid with advices like "if you do not collaborate, you will die". It is more about taking your hand and teaching you how to do it.
I see people as leaders when they know how to explain things in a simple way, while others have to do it with complexe explications. After reading this book I definitly see Jacob as one of the best leaders about this topic.
Jacob's writing style is laid back making the book an easy read whether you are from an IT or business background, new comer or seasoned social pro.
A number of people have said that this will be a desk-side book for years to come and I wholeheartedly agree. My copy is covered in highlights, dog ears and post-it notes. The one downside to this book....I have to keep putting it down to make my own notes for my own strategy! Well done!
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