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Command Center Handbook: Proactive IT Monitoring: Protecting Business Value Through Operational Excellence Paperback – January 16, 2014

3.6 out of 5 stars 9 ratings

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Editorial Reviews

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"Really gets to the heart of what IT is all about."
--Paula Klein, Smart Enterprise Exchange editor

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About the Author

Abdul A Jaludi, Co-Founder, President & Chief Executive Officer of TAG-MC, is an expert in data center operations, incident management and command centers.

Jaludi has 28 years of experience with data center operations and command centers. His contributions include helping establish one of the most efficient mainframe banking environments in the world. His accomplishments include department, function, process, and tool innovation and optimization. His work includes full reviews of monitoring, overnight batch processing, alert notification, change, incident and problem management for the purpose of improving service to the customer and reducing IT costs.

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3.6 out of 5 stars
3.6 out of 5
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Reviewed in the United States on August 17, 2014
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