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The Communicators: Leadership in the Age of Crisis 1st Edition
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He frames the clusters and their respective "rules" within a framework that presupposes the inevitability of a crisis. I agree with him that able leaders respond effectively to a crisis; great leaders either avoid crises or take full advantage of them to unleash new opportunities. (In The Art of War, Sun Tzu says that the greatest leader is he who has the wisdom and temperament to avoid a battle. He also said that every battle is won or lost before it is fought. Anticipate and prepare for everything.) I commend Levick on his brilliant use of real-world situations that illustrate the wisdom of various rules that serve as insights, guidelines, and (with modification) as strategies or tactics. A few of his exemplars were familiar to me; most were not. There are valuable lessons to be learned from them.
With regard to the title, great leaders throughout history demonstrated their skills as a communicator when confronted by crises of immeasurable peril.Read more ›
Richard draws from a wealth of experience in assisting some of the largest organizations in the world (BP Oil, the Catholic Church) manage through times of severe crisis. He has seen which communication strategies work in these situations, and which doom the client to failure. The lessons I learned reading this book will stick with me for the rest of my life. I won't attempt to recount them all here, but surprisingly enough they all revolve around a core system of belief that stresses something we all learn as children: The Golden Rule. Treat others as you would be treated; keep others informed as you would want to be informed; speak to others as you would wish to be spoken to--these are the fundamental lessons that The Communicators teaches so eloquently and so well.
Were our leaders today guided in their daily decision making by the eleven words that comprise The Golden Rule, we would live in a world filled with honest and profitable companies, with political systems that effectively express the will of the governed, and with citizens who feel empowered, and not enslaved, by their daily toil.
The Communicators is nothing less than a road map to that world, and many thanks to Richard and Charlie for writing it. I will be presenting copies of this book to many of my friends and fellow board members. Wisdom this deep needs to be spread and shared.