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Complete Business Etiquette Handbook Hardcover – November 1, 1994
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Every person in the working world from the mailroom to the executive offices should read this. It would certainly make work much more pleasant.
"Business Etiquette" provides people who are lacking in one of the above or both. In nine short chapters the authors cover from why etiquette is important, to manners at meetings, social encounters, social niceties, even office equipment etiquette and more.
Success in business is defined many ways. For me, it's learning how to talk to people, and this book tells you how to talk and how to interact. Self-Assessment and exercises abound, and the words post test tells me that these two ladies are training specialists.
This is a book the energetic but socially graceless employee should acquire. If this is passed by, the next thing passing by could be the career.
After all, everything isn't about having a M.B.A.
This book teachs the ABC of etiquette. A person that never knows about etiquette can learn from this book, still, it is great for those whom know about etiquette, since it is really advanced...
I do recommend it