Coolgear USB 3.2 Gen 1 4-Port Industrial Hub Metal Case with Screw Lock Cable Option
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- Super Fast Speeds: This USB hub is 3.2 Gen 1 compliant, ensuring super-fast 5Gbps data transfer speeds. It supports super speed, high speed and full speed which enables it to be compatible with USB 2.0 / 1.1.
- Superior Build Quality: Housed in a rugged steel chassis with built in mountable flanges, the 4-port hub is perfect for installations in offices, labs, warehouses, heavy machinery, automation equipment, and other industrial applications.
- Check Your Ports’ Status: Quickly check the status of each port individually with built in LED indicators.
- Upstream: 1 USB port, Type B connector, Screw-lock type
- Downstream: 4 USB ports, Type A connectors, Screw-lock type
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This 4 Port USB 3.0 Hub complies with the Universal Serial Bus 3.0 (USB 3.0) Specifications Revision 1.0 and works up to 5Gbps. The design incorporates dual power conversion systems to operate to USB 3.0 maximum current for each port.
It supports screw-lock features for both upstream (USB type B) and downstream (USB type A) connectors with the screw-lock USB cables. The screw-lock features are a preventative measure against accidental disconnection from the USB cables and hub.
Intended for use in numerous industries including but not limited to applications such as; Automotive, Machine Equipment, Kiosk, Office, and more.
- Adds 4 USB 3.0 Super-Speed data ports with LED Status indicators.
- Uses Screw Lock cabling for secure connections.
- Backwards compatible with USB 2.0 / 1.1 devices.
- Provides a maximum of 900mA current to each port with dual power conversion.
- Product Dimensions 6.013in(L) 7.013 (w/flange) x 2.350(W) x .955in(H)
- Item Weight .65 pounds
- Uses Screw Lock cabling for secure connections.
- Supports surface mounting installation
- Backward compatible with USB 2.0 and 1.1 devices
- Rigid and Wall-mountable metal case
What's in the Box:
Industrial-Grade USB Technology By paring innovative products with excellent customer support, Coolgear Inc. has become a leading manufacturer of commercial-grade USB hubs, chargers, serial adapters, devices and cables. They’re easy to install but powerful enough for the most cutting-edge applications.
|USB 3.0 4-Port Industrial Hub Metal Case with Screw Lock Cable Option||Metal 7-Port USB 2.0 Powered Slim Hub for PC-MAC with Power Adapter||7 Port USB 3.0 Industrial Hub with 350W Surge Protection and 15KV ESD Protection||USB 3.0 4-Port Hub USB C Power Delivery Hub 15KV ESD Surge Protection||Metal 4-Port USB 2.0 Powered Hub for Industrial Use w/Screw Lock|
|USB Port #||4||7||7||4||4|
|USB Type||USB 3.0||USB 2.0||USB 3.0||USB 3.1||USB 2.0|
|Supported Transfer Rate Speeds||5Gbps, 480Mbps, 12Mbps and 1.5Mbps||480Mbps, 12Mbps, and 1.5Mbps||5Gbps, 480Mbps, 12Mbps and 1.5Mbps||5Gbps, 480Mbps, 12Mbps and 1.5Mbps||480Mbps, 12Mbps, and 1.5Mbps|
|OS Compatibility||Windows XP, 2000, 2003, CE, Vista, Windows 7, 8, Windows 10, Linux, Mac OS 10.X||Windows 98, Me, XP, 2000, 2003, CE, Vista, Windows 7, Windows 8, Linux, and Mac OS 10.X||Windows XP, 2000, 2003, CE, Vista, Windows 7, 8, Windows 10, Linux, Mac OS 10.X||Windows XP, 2000, 2003, CE, Vista, Windows 7, 8, Windows 10, Linux, Mac OS 10.X||Windows 98, Me, XP, 2000, 2003, CE, Vista, Windows 7, Windows 8, Linux, and Mac OS 10.X|
|Port Status LEDs||✓||✓|
|Power Supply Included||✓||✓||✓||✓||✓|
Reviewed in the United States on December 19, 2017
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Unfortunately I had a problem with a headset I tried to use with the CoolGear USB 3.0 4-Port Industrial Hub. The headset I use is a Plantronics GameCom 780 Surround Sound Stereo PC Gaming Headset. When I plug this headset into the USB hub the head set would work for a short time and and then It would just lose connectivity to the device from within my applications. It would still show up in the device manager but would not work in my applications.
I contacted the company by email twice. The first time I got no response, A month went by with no response, I emailed them again asking why they had not gotten back to my email. I got a response: "Sorry,
We have been unable to duplicate this issue in our lab (using other USB headphones). I would suggest you contact Plantronics to see if they have any recommendations."
Basically passing it off to the manufacturer of the headset when the headset works fine on with USB directley attached to the computer. Obviously they didnt really do the work necessary to find out what was the cause of the problem. So I contact them by phone a tech answered and I started to explain my problem as I got half way though the conversation I didn't get any feed back from him so I asked if he was still there. Got no reply on the other end just dead silence.
Frustrated I contacted there sales department and explained the problem. He got right on it and said he would test the device and get back to me via email. A couple of days later I got an email stating the device is unsupported by the equipment and they offered to give me a refund.
I feel like I didn't get good customer support, and I did feel like they were not interested in handling my issue until I found someone higher up that was willing to deal with this problem. All though the last person I spoke to did his best to help me I feel like they could go much further and offer a reason to why its not working and what the plan on doing in the future to fix this problem so I could have at least have trust in the fact that they know what they are doing and plan on resolving it in the future in case there support issues were a fluke and I wanted to purchase any products from them in the future.
At this point I cant recommend buying a product from this company simply because they don't have there act together enough to handle support issues. There support department seems lax beyond belief.
In the meantime I think I will still use it for my other devices or im going to do some research on another industrial product that is comparable. If any one has any recommendations please let me know.
ADVANTAGES (for me)
- It's a heavy, all metal hub, with superb build quality. The build quality seriously cannot be matched. IMHO nothing comes close.
- Has bus and self powered modes. I don't worry about power in this thing at all with the external power, but it can also function passively. It's well built and well ventilated.
- If you look at the down ports, they have holes on each side of the port to screw in the USB cables. I don't have any devices with these attachments, but this is serious industrial connection strength if you have the need.
- And my personal favorite... it has mounting screw holes on the chassis.
DISADVANTAGES (which may or may not matter, they don't really matter to me)
- It's not really pretty. It's industrial quality, but it's also industrial looking. It's great for mounting under a desk surface, leg, wall, or other not super conspicuous place.
- It only has 4 down ports. Not a really big deal for me, as I have multiple hubs, but it can get pricey if you have several devices.
I got these hubs with a new computer build that has USB 3.0 in a new home. I knew my setup would be very fixed for a long time, so I wanted a serious solution for the new USB 3.0 protocol (and backwards compatible connecting 2.0 devices of course). I mounted these under my desk and on the side of a hutch with some small screws. The hubs are quite immobile. I can plug/unplug devices at will and it won't slide around at all. I never worry about pulling power, or yanking cables out for my more mobile accessories. The ones under my desk surface are perfect for printers, mice, microphones, keyboards, etc. the stuff that I never really unplug. I have ports to spare. The one on the side of the hutch is for the devices that I plug/unplug a lot like thumb drives, phone, tablet, cameras, etc. It looks fine, and is in area where I can arrange cable routing very conveniently.
I highly recommend this hub if you need serious durability, performance, or you need to screw the hubs down to keep them from sliding all over the place. They're not shiny, but not meant to be. They are a power-user's hub.
It does not come with screws. I had to buy those myself at Ace Hardware. For those who don't plan on sticking it anywhere for good, it definitely has a fair amount of heft to it, so it won't move around even with a thick USB cable and power adapter connected.