From Library Journal
Copyright 1999 Reed Business Information, Inc.
It's main point: Corporations can steal your soul. In the 230-page book, Dallas Baptist University professor of management Dave Arnott contends that in the rush to make companies friendlier places to work, they've been turned into a replacement for family and community. "It starts with a refrigerator in the lunchroom and ends in a full-blown corporate cult," writes Arnott.
A "corporate cult," says Arnott, has all the characteristics of any other cultlike group: It subordinates the individual to an organization; it uses terms like "family" to describe the organization; it rewards behavior, not tasks. Arnott says employees contribute to the problem by turning to their employers for their emotional needs and adopting a loyalty to the company that exceeds devotion to one's family and personal needs.
Arnott describes a corporate cult as one that requires devotion from its employees, has charismatic leadership and causes a separation from the rest of the community by supplying enough of those needs itself. Sounds a little like some Net companies.
Corporations create cults, not culture, by giving too much to employees, he says. The author warns that employees are short-sighted to hope for emotional fulfillment from companies - prisons are better providers than employers, he charges. Prisons, for example, give inmates their own toilets, permit visits from friends and family, and allow inmates to watch TV and play games.
Companies, by comparison, make people share toilets, often punish employees for socializing with friends and family in the workplace, and wouldn't dream of letting employees watch TV or play games on company time (OK, here's where Internet companies might be an exception).
The situation isn't entirely the fault of the company. Arnott says that when employees allow themselves to be hired for who they are instead of what they can do, they perpetuate the idea that identity and self-worth should come from the boss man.
Arnott takes pains to illustrate how companies' cultlike behavior evolved. In a strong economy, one would not bother to argue about emotional bondage, because economic bondage would be strong enough. The current economic boom, plus the emphasis on intellectual capital rather than industrial strength, makes the market ripe for cultish behavior. So does the geographical breakup of families, who are now too far removed to provide all of a person's support.
So does this mean that workers should disregard all that warm and fuzzy "team building" stuff they learn? No, says Arnott. It's OK to like what you do and want to work with others, but employees are at risk of becoming corporate-cult members when work gets in the way of reason.
- Laura Rich -- From The Industry Standard