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Creating a Mentoring Culture: The Organization's Guide unknown Edition

4.9 out of 5 stars 11 customer reviews
ISBN-13: 978-0787964016
ISBN-10: 0787964018
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Q&A with the Author
Author Lois Zachary
What is a mentoring culture and why is it so important?
Organizations that continuously create value for mentoring achieve amazing results. They report increased retention rates, improved morale, increased organizational commitment and job satisfaction, accelerated leadership development, better succession planning, reduced stress, stronger and more cohesive teams, and heightened individual and organizational learning.

Effective organizational mentoring can and does exist without the presence of an established mentoring culture but it requires considerable more time and effort to maintain and ensure programmatic growth and sustainability. A mentoring culture raises the bar of mentoring practice for everyone. Individual mentoring programs and relationships achieve greater long-term impact because the mentoring culture sustains a continuum of expectation, which, in turn, generates a standard and consistency of good mentoring practice.

There are eight hallmarks that contribute to creating a vibrant and full mentoring culture. Each hallmark is differentiated from the others, yet they are interdependent. The eight hallmarks — accountability, alignment, communication, value and visibility, demand, multiple mentoring opportunities, education and training, and safety nets — manifest themselves differently in each organization depending on the organization’s current mentoring practices. In a mentoring culture all hallmarks are present, at least to some degree. The more consistently that the practices of each hallmark are present, the fuller and more robust the mentoring culture and the more sustainable it is likely to be.

What did you hope to accomplish by writing this book?
I wrote this book for organizational leaders charged with strategic mentoring launch and implementation, change agents, mentoring leadership, mentoring program developers and administrators, program managers, staff developers, corporate HR learning and development departments, and mentoring task forces. My goal was to help my readers take mentoring in their organizations to the next level – whether they were thinking about starting a new initiative, implementing an existing one, jump starting a stalled one, institutionalizing process improvements or keeping mentoring fresh and creative. I felt it was important to stimulate purposeful reflection and action and to raise the level of discourse and dialogue about mentoring in order to enhance organizational mentoring practices.

How does this book fit into the mentoring family of resources that you have written?
My books, together with our Mentoring Excellence Toolkits, provide a comprehensive set of resources for promoting mentoring excellence within organizations. Creating a Mentoring Culture (2005) is a practical guide for thinking about mentoring from a broad and deep strategic perspective, for creating a culture in which mentoring is a well-honed and practiced competency. It is a guide to creating a culture in which mentoring lives as natural and normative-- and in which mentoring excellence is the standard of practice. The Mentee's Guide: Making Mentoring Work for You (2009), that I wrote with Lory Fischler, takes readers through all four phases of being a mentee and provides answers to many of the most frequently asked questions about how to make the most of a mentoring relationship, while providing strategies for success. The Mentor's Guide, 2nd Edition (2012) provides the framework needed to help other successfully navigate their journey – no matter what career, profession or educational setting the mentee is situated in.

From the Back Cover


In order to succeed in today's competitive environment, corporate and nonprofit institutions must create a workplace climate that encourages employees to continue to learn and grow. From the author of the best-selling The Mentor's Guide comes the next-step mentoring resource to ensure personnel at all levels of an organization will teach and learn from each other. Written for anyone who wants to embed mentoring within their organization, Creating a Mentoring Culture is filled with step-by-step guidance, practical advice, engaging stories, and includes a wealth of reproducible forms and tools.

"This is a must-read for anyone seeking a rich understanding of how the spirit of mentoring can be truly integrated into an organization. I know of nothing like this book on the market. Zachary has scored another first!"
—Laurent A. Parks Daloz, associate director and faculty of the Whidbey Institute

"Successful, sustainable leadership cultures are grounded in a strong, thriving culture of mentoring. This book provides leaders and organizations the tools and inspiration to achieve just that."
—Pernille Lopez, president, IKEA North America

"One-stop shopping from A to Z if you want to launch or scale up a mentoring initiative….This guidebook shows how different kinds of mentoring work together for individual development and organizational change. Wisdom and experience are embedded in a wealth of guidelines, checklists, and other tools to walk you through everything you need to know and do to be organizationally successful. Zachary becomes your 'virtual' consultant for scaffolding an effective organizational mentoring culture, infrastructure, and practice."
— Victoria J. Marsick, professor, adult education and organizational learning, and codirector, J.M. Huber Institute for Learning in Organizations

"Even mentors need mentoring. Mentoring supports employees in realizing the need for and meeting the challenge of being more productive as a result of successfully balancing work and family life. Zachary offers a much-needed just-in-time resource for helping HRD directors, CEOs, and organizational leaders expand and enhance the possibilities for elevating mentoring within their organizations."
—Susan Ginsberg, editor and publisher, Work & Family Life newsletter, and author, Family Wisdom


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Product Details

  • Paperback: 336 pages
  • Publisher: Jossey-Bass; unknown edition (April 8, 2005)
  • Language: English
  • ISBN-10: 0787964018
  • ISBN-13: 978-0787964016
  • Product Dimensions: 8.5 x 0.7 x 11 inches
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (11 customer reviews)
  • Amazon Best Sellers Rank: #302,553 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By Robert Morris HALL OF FAMETOP 500 REVIEWERVINE VOICE on June 7, 2005
Format: Paperback
In an increasingly competitive business world, the need for having what Peter Senge describes as a "total learning environment" is greater now than ever before. With all due respect to formal training programs, my own experience has convinced me that on-the-job training (especially cross-functional training) remains the most effective means by which to create and then sustain such an environment. Hence the importance of mentoring relationships which, Zachary correctly points out, "offer an opportunity for individuals to nurture seeds in others so they might become blossoms, and blossoms might become fruit, which then nourishes others." Moreover, "When mentoring relationships are rooted in the fertile soil of a mentoring culture, they also enrich the quality of organizational life."

Zachary carefully organizes her material within two Parts. First, she explains what effective mentoring involves, how to embed it in a culture, how to integrate mentoring within that culture, and then how to implement mentoring initiatives. In Part 2, after identifying the hallmarks of effective mentoring, she focuses on key components: infrastructure, alignment, accountability, communication, value and visibility, demand, multiple mentoring opportunities, education and training, and "safety nets. " What we have in this single volume is a cohesive, comprehensive, and cost-effective system rather than a kaleidoscope of data, anecdotes, personal experiences, bromides, simplistic observations, and all manner of disjointed recommendations. That said, it would be a fool's errand to try to implement all of Zachary's system as is. As she would be the first to point out, all organizational cultures are different and many of them consist of several sub-cultures.
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Format: Paperback Verified Purchase
Lois Zachary's "Creating a Mentoring Culture" is a must-have for organizations interested in creating a high performing and sustainable mentoring program and that want to ensure its alignment with the culture.

My partner, Cherie Hutton, and I were recently engaged by a large corporation to help them design and implement a leadership development mentoring program. The mentoring program's sponsor wanted a sustainable program that would enhance and support existing succession planning and leadership development initiatives. As the consultants on the project, we were thrilled to find Zachary's "Creating a Mentoring Culture" because it aligned with our organizational approach and our own mentoring philosophy. We made this book a requirement for the design team and it quickly became an essential tool during the design phase. After reading the book, the design team realized the importance of the work that needed to be done prior to implementation.

Zachary's focus on alignment with the culture of the organization, attention to understanding the specific goals of the program, emphasis on structure and process, and respect for metrics and monitoring supported our efforts fully. Pragmatic and easy-to- use exercises and templates are contained not only in the book, but also in an accompanying CD. Use of this book and the CD allowed us to standardize our design approach.

Easy to read and deceptively simple, Zachary has created a practical guide that combines the best of organizational change theories and mentoring know-how to create a logical and unpretentious guide to creating a best-in-class mentoring program. We have incorporated this book into all of our mentoring implementation engagements.

Following Zachary's sound advice will prevent missteps and ensure you are on the right path to successful implementation.
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Format: Paperback
Dr. Zachary's book plots the entire process for creating a mentoring culture in the organization. Her book offers clear steps to identify all the issues that need to be addressed prior to a program design and implementation. The book provides insight into the levels of buy-in and commitment needed for mentoring to be successful and imbedded in an organization. Mentoring is a powerful way to engage leadership in their personal growth and development and the advancement of the organization.

This is an easy to read and use guide. The CD is a great gift offering the forms for the exercises.
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Format: Paperback
As a first year graduate student I am beginning to pursue my Masters in Communication, and until found Creating a Mentoring Culture, I was not enjoying my graduate experience. For the past year I have been working in the communication field of broadcasting, but all of my graduate classes are geared towards students eventually going into a teaching profession within a university and involve lots of theory, discussion, hypothesis and questioning but never give me any information that I can directly apply to my future career in a communication industry outside of teaching. I'm interested in how to apply it to my real life office. Creating a Mentoring Culture was a light in the dark room of grad school theory. It gives tangible examples that I can follow and put into practice. Lois Zachary has developed exercises, rules and activities that have been tested and will actually work in a real life setting. Creating a Mentoring Culture gave me something that I will be able to use in a real world, business office setting!
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