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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Paperback – Animated, September 9, 2011

4.5 out of 5 stars 1,411 customer reviews

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Product details

  • Paperback: 272 pages
  • Publisher: McGraw-Hill Education; 2 edition (September 9, 2011)
  • Language: English
  • ISBN-10: 0071771328
  • ISBN-13: 978-0071771320
  • Product Dimensions: 6 x 0.5 x 9 inches
  • Shipping Weight: 12 ounces (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars 1,411 customer reviews
  • Amazon Best Sellers Rank: #272 in Books (See Top 100 in Books)
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