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Cuisinart DLC-8S Pro Custom 11-Cup Food Processor, White DISCONTINUED BY MANUFACTURER
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- Ideal for making dough, slicing vegatables, shredding cheese, mincing garlic and herbs, mixing batters, emulsifying mayonnaise and more
- 11-cup work bowl large enough for a family
- Includes steel blade, three slicing/shredding discs, spatula
- Extra-large feed tube for larger food slices
- Five-year full motor warranty, three-year limited entire unit warranty
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Top Customer Reviews
All Cuisinart food processors used to sport essentially the same basic design except for their size: 7-cup (DLC-10), 11-cup (DLC-8), 14-cup (DLC-7) and 20-cup (DLC-X). It was easy to buy accessories: DLC-10 accessories begin with a "1" or an "8" (the bowl diameter was the same as the DLC-8 and used the same sized slicing discs); DLC-8 accessories begin with "8"; DLC-7 accessories begin with "0" (zero); and DLC-X accessories begin with "3." A Cuisinart was a Cuisinart.
Beginning in 1989 Cuisinart's focus started to transition from engineering and design to marketing when Conair bought the company and greatly expanded the Cuisinart "brand." This marked the beginning of a period of feature stagnation, cost cutting and quality "decontenting" for food processors that resulted a couple of production runs in the late 1990's/early 2000's that were truly questionable. Plus, in 1993 a little competition came into play as Kitchenaid decided to put their own brand of food processor on the market.Read more ›
We were told that Cuisinart isn't being made the way it used to be - lesser quality blades, for example. The old blade-maker now provides KitchenAid with their blade, incidentally. Comparing the two models side by side, it's quickly apparent that the Cuisinart isn't nearly as well-made and it's much harder to clean than the Kitchenaid which is basically a single, sealed, "wipe clean" surface.
I hated to turn my back on a legendary product, but we've never looked back. Compare before you buy, especially at the identical price.
My experience with the corporate machine was horrible. Days of long waits to talk to a customer service rep...never paid off. Each time I called I was eventually forwarded to a recorded message that explained that they were too busy and that I needed to leave my name and phone number. I never did get a call-back. Finally, after several attempts, I was able to get past the initial phone queue and actually talked to a live person who took the information about the condition of all the clear plastic parts on the processor. They were all severely cracked and were not far from flying apart. It seems they knew of the problem and offered to replace the parts on warranty. All I had to do was give them a credit card number to charge the shipping to. AND, nothing would happen UNTIL I sent the old pieces back...again at MY expense.
I sent the parts back promptly, but they didn't ship for another two weeks. And, here is the highlight of the episode... The lid they sent was the wrong one. Another round of phone calls yielded a person that said that Cuisinart had not processed the replacement yet...a full two weeks after they were notified. I still have not received the lid and the processor is useless without it.
BEWARE! This company tries to sell their products in the top-end of the price range, but their corporate customer service system is as bad as it gets...at any price. You can do yourself a favor and shop for another brand. I'm looking at KitchenAid. Shucks, it can't be any worse...and MAY be a much better experience over the long run.
Most Recent Customer Reviews
This is such a sturdy food processor! I use it frequently for pastry crusts, and it takes less than 4 minutes to mix up 3 crusts. Read morePublished 4 days ago by ZMomUtah
Solidly made machine. It's a bit havier than I expected. It took me awhile to learn the use of attachements. Comes with a demo CD. Greach machine!Published 8 days ago by Barbara Joel
My wife loves it. I love it even more because it's the quietest processor I have ever heard and the TV is not competing.Published 8 days ago by Robert
Personal gift. I earned it. I love how it makes my cooking life easier. Recommend.Published 12 days ago by Beverly Kyle
Such a work horse. Large capacity! I use it for all my pie crusts-makes them in a snap.Puree fruit to make yummy jam. I love just two buttons. Read morePublished 18 days ago by Amazon Customer
I purchased this product several years back & have consistently used it since. This food processor is super strong so it never feels as if it's struggling to chop. Read morePublished 24 days ago by belzfam08
I don't use this as much as I should, mainly because I'm lazy and hate the clean up, but I love that now I got a dishwasher I can just toss this in the dishwasher to clean. Read morePublished 1 month ago by birdie4573
Unfortunately, it doesn't work. Won't turn on. Tried all the trouble-shooting tips. Nothing. Looks like the safety stem is broken. Read morePublished 1 month ago by deemarcrios
Have thoroughly enjoyed using this food processor. It makes cooking fun again. It is built with excellent quality materials.Published 1 month ago by Penny L.
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