We've owned other Cuisinart products and have come to expect above average performance and features, but this air fryer/convection oven missed the mark by a wide margin. Enough so, that I've considered returning the oven for a refund. There are four circular controls along the top edge that are not only archaic in style, but even worse in design. The black markings for each control run into one another and stretch around the entire circumference so that some are below the button, where they are hard to see. Set against the shining chrome, they are so hard to read that we keep a flashlight nearby for mornings and evenings. Unacceptable! There are two BAKE and two BROIL settings (fan and no-fan) that elude me. I once tried warming a bagel with the Fan-Bake mode set to 300 degrees and in less than ten minutes turned a $1 bagel into a 2" circular ember. Last I recall, 300 degrees was a warming oven. I had surmised that placing the bagel on the middle rack position made sense. Oops. To say that you'll need to re-calibrate your understanding of oven cooking is an understatement, but as you'll read below, all is not lost. Then, there is the ambiguous pair of old-fashioned tick-tick-tick countdown timers: On the right is a TOAST timer and on the left is an OVEN timer. Both have such course gradients that fine-tuning your cooking times are not possible. So, if eight minutes got you perfect results last time, good luck repeating that recipe! Both timers can be running at the same time and it might be ambiguous enough to confuse the elderly and the young. I haven't tried to learn where running both timers could pose problems. One last complaint: The hot air blown from the oven can be extremely hot, especially during air-frying. That air ejects directly to the back and could become a safety issue. The manufacturer warns NOT to place it near a wall, but this is simply not practical on most countertops! Those who do not read the instructions carefully may learn the hard way. We pull ours out from the wall before using. Another major inconvenience.Now, there are some features I do like: Toasting bread yields consistently repeatable results and for the first time I like the toast coming out of a countertop oven! The bread seems to brown evenly no matter where you place it on the grate and the centers are not dried out to a crackly crunch. Oven heating is downright magical: Foods that you've come to expect overcooking the outside while barely heating the inside (like stuffed Quahogs) will be a joy to cook. After some trial and error, you'll be scratching your head! How'd they do that?On balance, this is not worth the MSRP. After all my discounts (20% or more), the sale price came in around $125. Any more than this, I'd be sending it back. Overall, I'm disappointed in this appliance. The cooking results are getting better as I learn how to use it, though I still ruin valuable foods regularly. The usability is horrible and it's unlikely that I will ever love it. I'd consider a Cuisinart with lighted digital controls but this will be the last time I buy anything with these dated dials. I'm at least hopeful that Cuisinart quality will make this purchase worth it. My recommendation is that you shop around. There are worthy competitors. Good luck.