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Cultural Intelligence: Improving Your CQ to Engage Our Multicultural World (Youth, Family, and Culture) Paperback – February 1, 2009

4.0 out of 5 stars 26 customer reviews

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Editorial Reviews

From Publishers Weekly

This engaging book seeks to tackle the challenges of cross-cultural interaction in the context of Christian ministry. Livermore, an expert in intercultural studies, urges his readers to become more multicultural people so that we might better express love cross-culturally. While most works on cross-cultural ministry seek to teach their readers about other cultures they may encounter, Livermores book contends that preparation for cross-cultural ministry depends on an inward investigation and transformation. This is what he calls developing ones Cultural Intelligence quotient, and the book explores the knowledge, interpretations and behavior one must develop to heighten ones CQ. While grounded in both theory and theology, the strength of this book comes from the many vignettes from Livermores personal experience in such places as Singapore, India and Cambodia. Questions throughout and a self-assessment test in the appendix give the book an interactive feel, drawing the reader into self-examination and application of the books lessons. Though the book is written for Bakers youth ministry series, all who are interested in the question of cross-cultural ministry will profit from its information and advice. (Feb.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From the Back Cover

Improve Your CQ for Ministry Effectiveness

"Written for anyone who is serious about ministry, this book explains why cultural intelligence is essential and what one must do to develop and employ it in the practice of ministry."--Sherwood Lingenfelter, author of Ministering Cross-Culturally

"In an era of drive-by short-term missions, selfish service projects, and ugly Americans, David Livermore brings reconstruction. He does not merely suggest cultural sensitivity; he helps us deconstruct and build something new--a pathway to cultural intelligence that can guide us to be citizens of the kingdom of God while being proactively engaged as neighbors in the world."--Mark Oestreicher, president, Youth Specialties

"Whether you are leading a short-term mission trip, doing local justice work, or simply want to more effectively love others, you are smart to read Cultural Intelligence. You are even smarter if you apply its profound insights to your life and ministry."--Kara E. Powell, executive director, Fuller Youth Institute, Fuller Theological Seminary

"In our increasingly interconnected, multicultural world, the need for cultural understanding has never been greater. Cultural Intelligence is an essential, foundational resource for anyone who desires to effectively interact across cultures. Read this book! It will enable you to understand your own culture and the lens through which you see all other cultures."--Paul Borthwick, author of How to Be a World-Class Christian

"Comprehensive and accessible, this book clearly details the cultural intelligence model for multicultural ministry. David Livermore has expanded the ideas of multiculturalism to include not only national cultures but also organizational and generational subcultures. He provides an ideal text and a valuable resource for building the core skills of cultural intelligence in individuals and organizations."--Soon Ang, executive director, Center for Leadership and Cultural Intelligence, Nanyang Business School, Singapore
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Product Details

  • Series: Youth, Family, and Culture
  • Paperback: 288 pages
  • Publisher: Baker Academic; unknown edition (February 1, 2009)
  • Language: English
  • ISBN-10: 0801035899
  • ISBN-13: 978-0801035890
  • Product Dimensions: 6 x 0.6 x 9 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (26 customer reviews)
  • Amazon Best Sellers Rank: #40,650 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By Phillip E. Smart on September 16, 2009
Format: Paperback
Daivd Livermore, in Cultural Intelligence uses the phrase "Improving your CQ to engage our multicultural world." And that's what this book is about - engagement. If you plan on reading the book in your easy chair without having to ever meet, work with, or be challenged by those unlike ourselves, it's a nice read. But if you plan to "engage" with others different than yourself or with those who have different world views, and if you want to be challenged in your thinking and stretched in how you see the world, then this book needs to be in your library.

Having lived and worked as an overseas missionary, an international marketer in the corporate world and now as a missions pastor in the US, I can say that nothing is more important than understanding one's own culture as well as the culture of the group or people with whom you are engaging.

This book presents the tools to understand and improve on how we process seeing through the lens of others who are different than "us."

I especially felt the chapter on Attribution theory and the bounded and centered sets was excellent in showing that how we view salvation and church are influenced by our cultural worldviews. The chapter that speaks to "flexing and not flexing" reminds those going overseas as long-term missionaries of where to draw the line regarding understanding culture and going "native."

A great read that pushes the bounds and reminds us that what is best for the "Other" is sometimes not what we think.

Phil Smart
Missions Pastor - KCC
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Format: Paperback
dave livermore, the author of the button-pushing, excellent book "serving with eyes wide open", has a new book out in the baker academic line. it's the 2nd book in chap clark's series of academic books for youth ministry. but, really, it's only loosely about youth ministry (some of the examples are about youth ministry). anyone interested in cross-cultural ministry should read this book.

and, livermore talks uses the term `cross cultural' very broadly, suggesting CQ when working with different age groups in our church, when working in different parts of our own country that have differing values, assumptions and norms, as well as when we interact with people in our own context from different racial and socio-economic backgrounds.

livermore takes us through the various aspects of developing a "cultural intelligence" (akin to IQ and the recently buzzy EQ - emotional intelligence). the uniqueness, he says, of CQ is that it can be learned (which is not true of IQ, and less true of EQ). so while this is an academic book, it's also a practical book that patiently reveals the process by which we can grow in our CQ (which, by the way, is way more than being culturally sensitive).

i got to read the book early, as i was asked for an endorsement. here's the "official" endorsement i wrote:

In an era of drive-by short term missions, selfish service projects, and ugly Americans, Dave Livermore brings reconstruction. He doesn't merely suggest cultural sensitivity; he helps us deconstruct and build something new - a pathway to cultural intelligence that can guide us be citizens of the Kingdom of God while being proactively engaged as neighbors in the world.
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I am a graduating senior at Pepperdine University enrolled in a course on multicultural ministry. This book is an assigned textbook for that course, and it is immensely useful in outlining the importance of being culturally aware when doing ministry. In it, David Livermore provides a framework for improving cross-cultural interactions, discussions, and missions. He writes, “That’s our destination in this journey—learning how to effectively express love for people unlike us” (13). Livermore’s goal is to assist us as Christians in gaining the ability to love people who are different from us. As someone who has participated in missionary efforts in several countries and who currently directs the Global Learning Center at Grand Rapids Theological Seminary, Livermore is highly qualified to write this text and share his experiences.

The greatest strengths of this book include the effectiveness of its structure, the emphasis it places on cross-cultural interactions within our own nation, and the connections to God it allows for. Divided into four sections based on the four types of cultural intelligence, the structure is easy to follow and promotes the creation of achievable, distinct goals for everyone. A huge takeaway from this book is the focus on the diversity of our own nation, for that is a reality that we need to consider when developing cultural intelligence. I appreciate the reference to God as the Holy Other, for that places our misunderstandings of those around us into a much needed perspective that God invites us to experience: Himself as incredibly, beautifully different from us. Yet, God reaches across the chasm of difference and makes every effort to meet us where we are.
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Format: Kindle Edition
So I remember the days of sorority sisterhood back in the mid 1960s. We sisters of Gamma Phi all had cute, short haircuts, wore the same camel-colored mohair blazers and pretty much dated very similar young men from the same fraternities, especially sisters who were of higher status, members of Greek Council.

While our sorority house was known to be less conforming (some people called us the "zoo") than other more popular houses at the University of Nevada, Reno, we still had a sense of safety in our ability to toe the acceptable conformity line, most of the time.

And when we finally graduated, leaving college and the safety of sisterhood to enter the workforce, what we encountered was really not much different from the institution we just left. The workplace of that era was certainly not as diverse as today; it was not even close. Nearly all co-workers were of the same ethnicity as us (white, Germanic or Irish heritage) and we closely conformed to the accepted dress norms, if we wanted to keep our jobs. Actually, one of my friends was fired from a major pharmaceutical company because he wore loafers with tassles. No kidding.

Today, many of us work with colleagues and customers from around the globe, people who may dress, talk and behave much differently from our former, cookie-cutter sorority sisters and fraternity brothers. To succeed in today's world of business, author David Livermore believes we need cultural intelligence, or CQ. A consultant, Livermore came to this conclusion because he moved from Canada to New York when he was a child. However, he made regular trips back to visit relatives, remaining fascinated by Canada's culture - the different money and way of saying things, the foods and other significant things that keep Canadians being Canadians.
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