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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers Hardcover – October 14, 2011

4.2 out of 5 stars 11 customer reviews

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Product details

  • Hardcover: 320 pages
  • Publisher: McGraw-Hill Education; 1 edition (October 14, 2011)
  • Language: English
  • ISBN-10: 007178697X
  • ISBN-13: 978-0071786973
  • Product Dimensions: 6.3 x 1 x 9.3 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars 11 customer reviews
  • Amazon Best Sellers Rank: #929,278 in Books (See Top 100 in Books)
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