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The Customer Manifesto: How Business Has Failed Customers And What It Takes To Earn Lasting Loyalty Paperback – November 8, 2014

4.6 out of 5 stars 43 ratings

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Editorial Reviews

About the Author

Pamela Herrmann is the best selling author of Breaking Through. Her message has helped thousands of people and organizations grow their sales by understanding the connection between core values, relationship marketing and New Media marketing. With over 25 years as an inventor and entrepreneur, she is dedicated to the idea that business is personal and educates companies around the country on "The Customer Manifesto -- How To Build Brand Loyalty Through an Exceptional Customer Experience." Her website, www.ReachAcrossTheRegister.com, educates small business owners on how to bring best practices on creating an exceptional customer experience from enterprise level companies to the local level.

Product details

  • Item Weight : 6.1 ounces
  • Paperback : 120 pages
  • ISBN-13 : 978-1503035010
  • ISBN-10 : 1503035018
  • Product Dimensions : 6 x 0.28 x 9 inches
  • Publisher : CreateSpace Independent Publishing Platform (November 8, 2014)
  • Language: : English
  • Customer Reviews:
    4.6 out of 5 stars 43 ratings