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The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers Hardcover – December 13, 1999

4.1 out of 5 stars 8 customer reviews

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Product details

  • Hardcover: 365 pages
  • Publisher: McGraw-Hill Education; 1 edition (December 13, 1999)
  • Language: English
  • ISBN-10: 0079137733
  • ISBN-13: 978-0079137739
  • Product Dimensions: 8.6 x 1.1 x 11 inches
  • Shipping Weight: 2.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars 8 customer reviews
  • Amazon Best Sellers Rank: #995,456 in Books (See Top 100 in Books)
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