Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal 1st Edition

4.7 out of 5 stars 15 customer reviews
ISBN-13: 978-0787946678
ISBN-10: 0787946672
Why is ISBN important?
ISBN
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell? Sell on Amazon
Condition: Used - Like New
Used - Like New
Book Condition: Book in almost Brand New condition. 100% Money Back Guarantee. Shipped to over one million happy customers.
In Stock. Sold by Better World Books: West
Condition: Used: Like New
Comment: Book in almost Brand New condition. 100% Money Back Guarantee. Shipped to over one million happy customers.
Access codes and supplements are not guaranteed with used items.
+ $0.00 shipping
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
List Price: $38.00
Save: $7.49 (20%)
Customer Winback: How to ... has been added to your Cart
Price
New from Used from
Kindle
Paperback
$30.51
$4.11 $3.89
Free Two-Day Shipping for College Students with Prime Student Free%20Two-Day%20Shipping%20for%20College%20Students%20with%20Amazon%20Student


The Amazon Book Review
The Amazon Book Review
Author interviews, book reviews, editors picks, and more. Read it now
click to open popover

Editorial Reviews

Review

Review

See all Editorial Reviews

Product details

  • Paperback: 288 pages
  • Publisher: Jossey-Bass; 1 edition (February 16, 2001)
  • Language: English
  • ISBN-10: 0787946672
  • ISBN-13: 978-0787946678
  • Product Dimensions: 6.4 x 1.3 x 9.8 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars 15 customer reviews
  • Amazon Best Sellers Rank: #1,476,736 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

NO_CONTENT_IN_FEATURE

Amazon First Reads | Editors' picks at exclusive prices

Customer Reviews

Share your thoughts with other customers
See all 15 customer reviews

Read reviews that mention

Top customer reviews

September 11, 2013
Format: Paperback|Verified Purchase
September 14, 2014
Format: Paperback|Verified Purchase
April 27, 2001
Format: Paperback
4 people found this helpful
|Comment|Report abuse
May 29, 2001
Format: Paperback
April 19, 2001
Format: Paperback
5 people found this helpful
|Comment|Report abuse

Most recent customer reviews

Set up an Amazon Giveaway

Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway
This item: Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal
Pages with related products. See and discover other items: business marketing, customers