I used this for 3 years. It was a solid UPS that seemed to do all it was supposed to. Couldn't have been happier. Then I received error F03. This happens either when there is a problem with the charging circuit or the battery needs replaced. Ok. I cannot accept that. What I cannot accept is that when it has this failure, it disconnects the load. Everything is turned off. Completely stupid design and built in engineering flaw.
Back to APC I go! When APC's fail, they keep the load connected to the utility power and just don't provide backup. Then you can buy batteries and off you go! Refuse to invest anymore into this faulty design.
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- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
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- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
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From the manufacturer
Uninterruptible Power Supply System
Why Do You Need a UPS System?
Even brief power outages can result in data loss or potential hardware damage. A UPS system provides battery backup power to keep your devices running during short outages and provides enough runtime to properly shut down electronics during extended outages.
Where To Use
Desktop Computers
Ensure seamless power to your PC and make certain you have time to safely shut down your system during a longer outage.
Home Networking/VoIP
Keep your smart-home devices connected to your WIFI during power outages and brownouts.
Personal Electronics
Don’t let the game end when the power goes out. Backup battery power keeps gaming consoles, stereos, and chargers running.
Home Theaters
Protect sensitive televisions, projectors, satellites, and cable boxes from power surges and spikes.
CyberPower PFC Sinewave UPS Series
CP1500PFCLCD |
CP850PFCLCD |
CP1000PFCLCD |
CP1350PFCLCD |
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Battery Power
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1500 | 850 | 1000 | 1350 |
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Watts
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1000 | 510 | 600 | 880 |
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Runtime (Half/Full)
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10/2.5 Minutes | 11/2 Minutes | 8/1 Minutes | 8/2 Minutes |
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Battery & Surge Protected
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6 Outlets | 5 Outlets | 5 Outlets | 6 Outlets |
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Surge Protected Only
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6 Outlets | 5 Outlets | 5 Outlets | 6 Outlets |
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USB Charge Ports
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2 | 0 | 2 | 0 |
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AVR
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✔ | ✔ | ✔ | ✔ |
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Color LCD Screen
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✔ | ✔ | ✔ | ✔ |
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Topology
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Line-Interactive | Line-Interactive | Line-Interactive | Line-Interactive |
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Wave Form
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Sine Wave | Sine Wave | Sine Wave | Sine Wave |
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Model Type
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Mini-Tower | Mini-Tower | Mini-Tower | Mini-Tower |
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Management Software
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PowerPanel Business | PowerPanel Personal | PowerPanel Personal | PowerPanel Personal |
Customer Questions & Answers
Customer reviews
Top reviews from the United States
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When the batteries become aged, the unit will turn off and kill power to your loads EVEN when the power is on!
Reviewed in the United States on December 2, 2017Size: 1500VAStyle: UPSVerified Purchase
Reviewed in the United States on December 4, 2017
Size: 1500VAStyle: UPSVerified Purchase
Reviewed in the United States on April 18, 2017
Size: 1000VAStyle: UPSVerified Purchase
the unit itself was good until it died. It lasted 5 years so maybe that's enough. But I wish I could fix it.
Reviewed in the United States on September 21, 2016Size: 1500VAStyle: UPSVerified Purchase
the unit itself was good until it died. It lasted 5 years so maybe that's enough. But I wish I could fix it.
By Stephen Mahanes on September 21, 2016
I owned this UPS for about 5 years before it died.By Stephen Mahanes on September 21, 2016
PRO:
-great value for money, in terms of battery capacity, feature set, power factor correction, and total efficiency.
-worked great for me for 4 solid years.
-convenient USB ports for charging portable devices without occupying outlets.
CON:
-Failed suddenly, unexpectedly, and not due to a battery fault. Unit was under idle load only at the time.
-Failure core F03 apparently means "warranty replacement only, do not attempt repair"
-CyberPower support did not provide any additional information, resources, parts, or labor. They would not repair the unit even if I paid for it.
-weird brownish-red goo near capacitors suggests that at least one capacitor has failed. Generally, replacing those caps is quick and cheap, and results in a fully operational unit.
-I don't like the idea of throwing away a current model product. This unit is likely very fixable. Even if they were to replace just the entire mainboard, the most expensive components (Transformer and Batteries) are fine. Total cost of repair might be $100 but that's less than a replacement unit.
I contacted CyberPower about it, and they said it wasn't under warranty anymore, so I should discard it. It's an expensive piece of equipment, which likely has $2 worth of parts to replace. It's extremely uncool to throw away a unit full of heavy metals and functional components over a dead cap.
I'd like to fix it, whether or not they want to help me. But I'm disappointed that they didn't offer and refused my first request for assistance.
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Top reviews from other countries
M5CS
You get what you pay for, no more no less...
Reviewed in Canada on April 11, 2019Size: 1500VAStyle: UPSVerified Purchase
Theo
Terrible customer service!!!
Reviewed in Canada on August 12, 2019Size: 1000VAStyle: UPSVerified Purchase
Anónimo
Engañosa. No aguanta los 600 watts que anuncia
Reviewed in Mexico on May 6, 2020Size: 1000VAStyle: UPSVerified Purchase
rameCadenas
LA PALABRA "WOW" SE QUEDA CORTA
Reviewed in Mexico on October 26, 2020Size: 1500VAStyle: UPSVerified Purchase
LA PALABRA "WOW" SE QUEDA CORTA
Reviewed in Mexico on October 26, 2020
WOW es sin duda la palabra que mejor describe el producto.Reviewed in Mexico on October 26, 2020
Tenía mis dudas de comprarlo, pues leyendo reseñas anteriores pude observar que a muchos les llegaba un modelo distinto al que se muestra en las fotos que encabezan la publicación del producto, pero decidí tomar el riesgo debido a la eficacia de Amazon para devolver un producto por el motivo que sea.
Al abrir la caja donde venía el No Break, fue grato encontrarme con la sorpresa que era el MODELO CORRECTO, con 12 conectores (6 regulados y 6 conectados a la bateria), pantalla a color, puerto USB 3.0 y USB-Cetc. Así que si tenían esa duda como yo, sienta se libres, pues ahora sí, están mandando el modelo más nuevo y actualizado.
El No Break funciona correctamente, ya hice pruebas con todo mi equipo conectado, baje la pastilla de luz para simular un apagón y sin problemas, entró en función la batería y NADA de lo que estaba conectada se apagó (tenía conectado a los contactos de la batería un monitor de 32 pulgadas, una PC Alienware Aurora R5 con un procesador i7 y gráfica nVidia GTX 1080 corriendo un juego pesado), una cámara digital, el Xbox One X, un modem y un Router Gaming que consumen más que uno normal), además, la pantalla a color me mostraba la duración restante de la batería en minutos y con todo eso conectado me indicaba 21 minutos 😱 más que suficientes para terminar lo que estabas haciendo sin preocupaciones.
Respecto a la pantalla a color, no es solo un adorno bonito, que si, se ve muy bonito, pero es mucho más que eso... Te muestra en tiempo REAL la cantidad de Watts que se están utilizando en ese momento (en porcentaje y en cantidad), al igual que los VA (también en porcentaje y cantidad), la duración de la batería si se llegase a ir la luz, el nivel de carga de la batería, los eventos ocurridos (fallas eléctricas); en fin, brinda información sumamente útil.
En conclusión, es la mejor compra que he hecho, mi anterior No Break era uno Koblenz igual de 1500 VA y hacia más ruido que un avión, pero este Cyber Power, no hace nada, pero nada de ruido.
Images in this review
Davinci
Cannot meet it's own specifications
Reviewed in Canada on September 6, 2018Size: 1000VAStyle: UPSVerified Purchase
