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D-Link DCS-6620 10/100TX PTZ Dual Codec 0.05 Lux Optical Zoom Internet Camera

3.0 out of 5 stars 16 customer reviews

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  • Optical Zoom: 10x
  • Connectivity Technology: Wired
  • Weight: 4.35" Height x 4.07" Width x 4.06" Width
  • Power Consumption: 8 W
  • Temperature: 32°F (0°C) to 140°F (60°C) Operating
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Technical Details


Product Description

D-Link DCS-6620 10/100TX PTZ Dual Codec 0.05 Lux Optical Zoom Internet Camera

Product Information

Product Dimensions 11 x 5.5 x 5.5 inches
Item Weight 3 pounds
Shipping Weight 3.1 pounds
ASIN B0007XCT0E
Item model number DCS-6620
National Stock Number 6720-01-554-1483
Customer Reviews
3.0 out of 5 stars 16 customer reviews

3.0 out of 5 stars
Best Sellers Rank #1,234 in Computers & Accessories > Computer Accessories > Audio & Video Accessories > Webcams
#10,134 in Camera & Photo > Surveillance Cameras
#25,053 in Electronics > Security & Surveillance
Date first available at Amazon.com December 19, 2005

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By B. America on March 29, 2006
There is an entire series of these cameras produced by Dlink, which can be grouped into one product line. This being the most expensive of the line, would have the least reviews and exposure. Read about the others before buying.

I was just called to a new client site last week that has 11 cameras installed.
Of the 11, half at any given time will drop off the network and/or lock up. He was continually calling his exiting tech guy who performed the install to reset them and eventually called me in because he wasn't getting in his own words "what he paid for".

I've used netstumlber and a few other apps to verify the wireless network health, which in my opinion is very good. At the farthest point, I am still receiving 92% signal with a non-enhanced Linksys router. Other devices on his network are problem free; the issues are isolated to the cameras.

Short of recommending the client box them and send them back for a refund, I've emailed DLink for any opinions or aftermarket "fixes". They are running the latest firmware. I've tried to pick a few up on E-Bay to at least test them in a controlled environment, but spending $400 per camera when there are obvious problems would not be something I would be willing to invest in. It would be something I would be interested in since if they do work as promised, I could recommend them to future clients.

My credentials, ex-NYPD officer and instructor, CCNP/CCDP CISSP, have a 10+ year networking business serving major Brokerage houses in Manhattan and have a smaller business auditing networks, recommending network security, and wireless solutions.

I will follow-up if Dlink provides an actual solution. AIM is my username above if anyone has jumped this hurdle.
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Verified Purchase
I am 100% satisfied with this camera. This camera is worth every penny. I installed it to monitor my store and when I show the image quality to my friends who have surveillance systems in their stores/offices they are simply astonished!. The range of motion is extremely useful and you HAVE TO SEE the Zoom to belive it!. You can check the skin pores of the people if you want ;) (I'm not kidding here!); It's impressive, you can read the reports your employees are writing TOTALLY CLEAR. The 2 way Audio support is also amazing, I can pick up almost every speech of my 700 Square Feet Store, and when I'm traveling (and when i'm at my office too) I can use the camera like an IP Phone.
You Name It, the Camera excels it: Image Quality, Sound Quality, EXTREME ZOOM, Low Light Image Quality, Motion Detection (and maybe a dozen more useful functions I can't remember at this moment or haven't got the time to learn).. This camera has it all...

Update: April 2009.

Still working flawlessly almost Non-Stop for all this years, and to this date, I haven't seen something comparable (in image quality, integrated web-server, two-way audio) installed here in my country, for a technology product to be up to date for all this years, seems that D-Link really made a future-proof product!.
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This camera is a great novelty item. The picture is good, the optical zoom is nicer than just digital zoom, but it can not be considered worthy for serious surveillence. The unit does not have enough horsepower to deliver stable video when there is a lot of movement in the picture. What you get is a video image that pauses for a second or two, or three, while the audio continues (showing that the communications link is not the problem.

There are bugs in the firmware which have not been addressed. One specific bug can be seen when moving the camera to a defined location. Once the new position is reached the camera does not take the zoom level into account so camera movements are either too small or too large for the defined zoom level.

The steps between the zoom levels are much too large. The motor noise that can be heard when zooming in or out shows that the stepper motors are moving quite a bit. The result is that the camera zooms in or out quite a bit, while having more granularity would be so much more useful.

In summation, this is a great novelty item. This is an affordable entry level comsumer grade PTZ camera. It's a lot of money to pay for a buggy product that does not seem to have much support from the manufacturer.
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Verified Purchase
It worked very well as advertised. However, a few years into use and housed within the DCS-70 Dome, the camera's base broke and caused the camera to swivel incorrectly and it would end up facing the wrong direction. With the exception to the fault in the plastic base, the camera performed very well for video and access.
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You may want to think hard before you buy this or any other expensive Dlink product.

I purchased my dlink 6620 1.5 years ago. The camera has developed a CCD imaging problem that always places 'purple' diagonal lines at the top of the screen.

I wanted to try and have my $700.00 6620 fixed. I called Dlink and their tech support gave me an RMA procedure. I was then informed, later via EMAIL that my 6620 was out-of-warranty. I knew this and the Tech support people knew this! Yet they gave me an RMA number. I was ready to ship it back but decided to call Dlink again.

The RMA department told me that the technical department never checks if a product is in warranty. What a way to run a company. Dlink also said that they have no repair department, they just exchange (refurbished) cameras, if under warranty.

I then asked the RMA department if they would sell me a refurbished unit. They said NO. I then spoke with customer service. They said maybe I could buy a refurbished unit for up-to 75% of the original price. I was later informed, via EMAIL, that this was not allowed.

So the message is DO NOT buy Dlink cameras if you need them to work beyond the warranty period!

The RMA department Email is below:
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Hi Jim its out of warranty and we wont be able to service it. You could speak to as many Technicians but we still cant service your Product.

Thank You
J T
RMA
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