D-Link DCS-6620 10/100TX PTZ Dual Codec 0.05 Lux Optical Zoom Internet Camera
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- Optical Zoom: 10x
- Connectivity Technology: Wired
- Weight: 4.35" Height x 4.07" Width x 4.06" Width
- Power Consumption: 8 W
- Temperature: 32°F (0°C) to 140°F (60°C) Operating
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|Item Dimensions||5.5 x 5.5 x 11 inches|
|Item Weight||2.95 pounds|
|Shipping Weight||3.15 pounds|
Top Customer Reviews
I was just called to a new client site last week that has 11 cameras installed.
Of the 11, half at any given time will drop off the network and/or lock up. He was continually calling his exiting tech guy who performed the install to reset them and eventually called me in because he wasn't getting in his own words "what he paid for".
I've used netstumlber and a few other apps to verify the wireless network health, which in my opinion is very good. At the farthest point, I am still receiving 92% signal with a non-enhanced Linksys router. Other devices on his network are problem free; the issues are isolated to the cameras.
Short of recommending the client box them and send them back for a refund, I've emailed DLink for any opinions or aftermarket "fixes". They are running the latest firmware. I've tried to pick a few up on E-Bay to at least test them in a controlled environment, but spending $400 per camera when there are obvious problems would not be something I would be willing to invest in. It would be something I would be interested in since if they do work as promised, I could recommend them to future clients.
My credentials, ex-NYPD officer and instructor, CCNP/CCDP CISSP, have a 10+ year networking business serving major Brokerage houses in Manhattan and have a smaller business auditing networks, recommending network security, and wireless solutions.
I will follow-up if Dlink provides an actual solution. AIM is my username above if anyone has jumped this hurdle.Read more ›
You Name It, the Camera excels it: Image Quality, Sound Quality, EXTREME ZOOM, Low Light Image Quality, Motion Detection (and maybe a dozen more useful functions I can't remember at this moment or haven't got the time to learn).. This camera has it all...
Update: April 2009.
Still working flawlessly almost Non-Stop for all this years, and to this date, I haven't seen something comparable (in image quality, integrated web-server, two-way audio) installed here in my country, for a technology product to be up to date for all this years, seems that D-Link really made a future-proof product!.
There are bugs in the firmware which have not been addressed. One specific bug can be seen when moving the camera to a defined location. Once the new position is reached the camera does not take the zoom level into account so camera movements are either too small or too large for the defined zoom level.
The steps between the zoom levels are much too large. The motor noise that can be heard when zooming in or out shows that the stepper motors are moving quite a bit. The result is that the camera zooms in or out quite a bit, while having more granularity would be so much more useful.
In summation, this is a great novelty item. This is an affordable entry level comsumer grade PTZ camera. It's a lot of money to pay for a buggy product that does not seem to have much support from the manufacturer.
I purchased my dlink 6620 1.5 years ago. The camera has developed a CCD imaging problem that always places 'purple' diagonal lines at the top of the screen.
I wanted to try and have my $700.00 6620 fixed. I called Dlink and their tech support gave me an RMA procedure. I was then informed, later via EMAIL that my 6620 was out-of-warranty. I knew this and the Tech support people knew this! Yet they gave me an RMA number. I was ready to ship it back but decided to call Dlink again.
The RMA department told me that the technical department never checks if a product is in warranty. What a way to run a company. Dlink also said that they have no repair department, they just exchange (refurbished) cameras, if under warranty.
I then asked the RMA department if they would sell me a refurbished unit. They said NO. I then spoke with customer service. They said maybe I could buy a refurbished unit for up-to 75% of the original price. I was later informed, via EMAIL, that this was not allowed.
So the message is DO NOT buy Dlink cameras if you need them to work beyond the warranty period!
The RMA department Email is below:
Hi Jim its out of warranty and we wont be able to service it. You could speak to as many Technicians but we still cant service your Product.
Most Recent Customer Reviews
Old tech! Newer cameras are cheaper and easier to use. This thing is a dinosaur!Published 17 months ago by Smilie
I have used 5300G for a few years now. The main problem is that the cameras periodically hang and the only way to fix the problem is to power cycle them. Read morePublished on April 12, 2011 by Bazza
I bought 3 of these and also bought about 14 of the 5300 model. These more expensive cameras with an optical zoom lens seemed to be good at first but they all eventually failed in... Read morePublished on February 19, 2011 by DrH
This camera seems pretty good from the specs, but buried in the description is that you can view the images with Internet Explorer only! Read morePublished on October 18, 2010 by Eben H
I have a DCS-6620G and DCS-5300G. They both developed minor problems shortly after the 1 year warranty ran out. Read morePublished on October 6, 2010 by DS
I had three DCS-6620's and all three broke down within 1 to 2 years. I took them apart and they all have the same problem. Read morePublished on May 8, 2010 by J. Mazzolini
I installed this product and got it configured. Everything was working properly, both on the LAN and over the Internet. Read morePublished on September 19, 2009 by L. Smith
The DCS-6620 (made by VivoTek who sells it as the PZ6112) is a great camera with amazing low-light capability. Read morePublished on August 11, 2009 by Stymied
I have a DLink DCS5300 that has worked well - no problems, easy to install, etc. I purchased the DCS6620 as an upgrade for the Zoom capability. Read morePublished on May 16, 2007 by QDaddy