Top positive review
19 people found this helpful
Good product......shame about the service!
on January 7, 2001
When I asked to look at Laminate Trimmers at my local tool shop, the Dewalt stood out immediatly as a superior product. No crappy plastic here. The buisness end of the motor has a machined aluminium end that is a perfect fit where it locates in the aluminium base, & it locks in place with a lever. Height adjustment is by a micro adjustable dial that should make it real easy to get an exact setting, another trick feature is the button you push in to lock the rotation of the shaft for bit changing. Add to this a 600watt motor & a range of optional bases for any job & you couldn't go wrong......or could you? As it turns out, the marketing department at Dewalt decided not to include a template guide in the Australian model (my country) & the Dewalt people here found it to hard to deal with. In frustration I called the U.S. office & managed to get the girl at the switchboard of the Baltimore head office to put me through to a senior person in marketing, I was assured all would be taken care of...5 days later I've heard nothing & don't expect to. I'm going back to the tool store today to reluctantly exchange the Dewalt for a Makita....lots of hours & a fortune in long distance calls, all for a disk of metal that wouldn't cost more than 5 cents to make & should be included. If your willing to take the risk that you wont need to call upon Dewalts pathetic service, it's probably a good buy.