DIRECTV HR34 Home Media Center DVR
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- Unit is considered Leased once activated by DIRECTV
- Two-year commitment to DIRECTV service may be required upon activation.
- DIRECTV permits only one Genie per account.
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Brand New, never opened from the original box
Top Customer Reviews
Overall, the DirecTV Genie (HR34) is a very good HD DVR and the five tuner feature makes it a must have for those who share a DVR and are willing to pay a premium. As a standalone DVR, it is a five star product. However, due to bugs and performance issues with the Whole-Home DVR feature (recording on one DVR and playing back on another), I can't give it five stars overall.
[Updated: February 1, 2013]
I've been waiting for years for a DVR with more than two tuners and the HR34 has finally delivered. If you've shared a DVR, then you are probably familiar with the "Live TV Conflict" screen that appears when you want to watch something but all of the tuners are in use. I used to get this screen constantly with the two tuner HR24. I've had my HR34 for six months now and I can only remember seeing the conflict screen once. This alone makes up for the extra cost.
I ordered two upgraded units from WeaKnees.com. Technically, I believe the order is considered a lease, not a purchase. The upgraded model is the same as the regular HR34 except with a two terabyte hard drive, which is double the capacity of the standard model. The standard one terabyte model will record up to 200 hours of HD.
After getting the units, I had DirecTV send a couple of techs to do the install. Normally, I would install it myself, but to get the extra tuners to work, the wiring needed to be upgraded. I've read that you need to have a SWM dish and SWM power inserter, but that wasn't an issue because I already had those. I've also read that you may need to extend your contract with DirecTV for two years if you add this unit to your account.Read more ›
The cons: Its expensive. No optical output for audio. HDMI and Digital Audio Coax outputs only. Picture in Picture is hard to use but its there after all these years of no PIP. Need the SWM dish. This is a lease and not a purchase so you must return it to Directv is you discontinue service. Requires a 2 year service agreement and the penalty for early term is $20 for each month you leave before the 24 months is over. Youtube feature is primative compared to smart TVs (no fast forwarding, hard to search).
DTV can offer a credit if purchased from them. Whole home DVR connection needs an installer to come out which can be arranged by Directv.
LOWERING TO 2 STARS
SOMETIMES DOES NOT RECORED PROGRAMS FOR NO REASON; ESPECIALLY THIS WEEK WITH GEORGE CLINTONOPOLIS. HAD A REPAIRMAN COME OUT AND HE WILL REPLACE IT THOUGH IT SHOWS NO ERROR CODES. FAST FORWARDING THRU COMMERCIALS IS VERY DIFFICULT; IT EITHER GOES TOO SLOW OR TOO FAST.
This review is based on about 1 months worth of service.
This product is not ready to be used by consumers. I have been a DirecTV customer for 13 years and seen the good and the bad but this product really is not good. You have to continually reboot the unit, you can't connect the HDMI from the unit directly to many AV receivers (Including my Yamaha receiver) and it freezes a lot. If none of this bothers you then go ahead and buy it.
Like many DirecTV releases it is probably a year away from having the bugs worked out of it but until then I would just use their HD DVR which is very reliable.
I am trading mine in as we speak.
DO NOT BUY THIS PRODUCT UNLESS YOU WANT TO DEAL WITH A LOT OF TROUBLE. I am not an angry consumer but people need to know this stuff. DirecTV has admitted to me on more than two phone calls into tech support that the product has issues.
Here are some Pros, and Cons
Better priced that the HR24 DVR
1 TB Hard Drive (Lots of Space!!)
Whole Home DVR (Can watch recorded shows in other rooms)
Can't actualy own the DVR just like all Direct TV products
You may have to have your dish upgraded to accomodate for the 5 tuners
Still slow and sluggish sometimes when navigating menues
Most Recent Customer Reviews
Had to call Directv to setup the SWM sat connections and that included activating the Genie DVR ($49 service call). The box said the HR34 was refurbished (so it was used). Read morePublished 10 months ago by Good buy
The last 2 or 3 months have been more horrible than usual. I can't figure out if they just keep loading more software on this terrible DVR. Read morePublished 10 months ago by kay1197
Whos bright idea was it to make a system upgrade that doesn't have any support for their own universal remote and then not make a universal remote that works with the system? Read morePublished 22 months ago by cbyjpr
I've had this unit for over a year now. It's got great DVR recording capacity and it is much more responsive that DIRECTV's older DVRs. Read morePublished on September 28, 2014 by T. Wambaugh
I have a Genie HR34/700 - for the past 2 weeks it's been freezing, hanging, needing multiple hard reboots, haven't been able to watch the thing (live or recorded) for more than 45... Read morePublished on September 25, 2014 by J Regent
We are now on our 3rd Genie DVR and told them if they cannot get this one working (HR44-500) we are going to change to another company. Each one has had a different problem. Read morePublished on September 13, 2014 by Pigmy 712
While the receiver/dvr itself works just fine, the on demand service has never worked correctly since the day I had this system installed. Read morePublished on August 30, 2014 by Shane P.
Features are nice, thing is very slow. Reboot often. Very unresponsive at times. Almost unusable at others. When it works, it is cool though.Published on August 17, 2014 by Chris Stevens