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DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone
|Price:||$749.00 & FREE Shipping|
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- 4k UHD video recording with fully stabilized 3-axis gimbal; Vision Positioning system allows stable flight indoors
- Lightbridge digital streaming allows live viewing of 720p video (full resolution video is simultaneously recorded on the internal microSD card)
- Included flight battery and rechargable remote controller means this system is ready to fly out of the box. Flying this product is restricted within 15 miles radius of the White House.
- DJI Pilot app for iOS and Android allows live viewing and complete camera control (phone/tablet sold separately; see DJI's website for compatible models)
- Kindly refer all the Tutorial Videos given in the Image Section on the Catalog before use for the proper training.
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CHOKING HAZARD -- This toy is a small ball. Not for children under 3 yrs.
CHOKING HAZARD -- Small parts. Not for children under 3 yrs.
CHOKING HAZARD -- Toy contains a small ball. Not for children under 3 yrs.
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From the manufacturer
Epic Aerial Video
With the Phantom 3 Professional, you’re shooting 4K video at up to 30 frames per second and capturing 12 megapixel photos that look crisper and cleaner than ever.
Live HD View
Simply connect your phone or tablet, and a 720p HD view of everything your camera sees as you fly is displayed live.
Keep your Phantom 3 fully under your command while accessing the most-used features right on the included remote controller.
Unparallel Safety for First time Pilots
A unique Beginner Mode helps you learn how to fly in a safe, limited area.
Powerful Mobile App
Complete power is at your fingertips. Control the camera and change flight settings, all from your mobile device.
Fly indoors, low to the ground, and in GPS-free areas with Vision Positioning technology.
|Phantom 3 Professional||Phantom 3 Advanced||Phantom 3 4K||Phantom 3 Standard|
|Suitable For||Aerial videographers for whom high-quality UHD 4K video capabilities are a requirement||Aerial photographers who need an aircraft with an extended range and live HD view||Aerial videographers for whom high-quality UHD 4K video capabilities are a requirement||Beginners who require a ready-to-fly, affordable aerial platform with Intelligent Flight modes|
|Flight Time||About 23 mins||About 23 mins||About 25 mins||About 25 mins|
|Video (up to)||UHD 4K/30fps||2.7K/30fps||UHD 4K/30fps||2.7K/30fps|
|Max Transmission Distance||FCC：5 km (outdoors and unobstructed) CE：3.5 km||FCC：5 km (outdoors and unobstructed) CE：3.5 km||FCC：1200m (outdoors and unobstructed) CE：500m||FCC：1000m (outdoors and unobstructed) CE：500m|
|Video Transmission System||DJI Lightbridge Video Downlink||DJI Lightbridge Video Downlink||DJI WiFi Video Downlink||DJI WiFi Video Downlink|
|Outdoors Positioning Module||GPS+GLONASS Dual Positioning Module||GPS+GLONASS Dual Positioning Module||GPS Module||GPS Module|
|Vision Positioning Module||✓||✓||✓|
US DJI Warranty Services Notice
Dear DJI Creators,
To provide you with ever better service, DJI will now only provide warranty services for products purchased from Authorized Resellers. Products purchased from unauthorized Resellers are not subject to warranty services. This rule takes effect from 3 Aug 2016. Customers who have already bought DJI products will not be affected.
Before buying a DJI product, visit the official DJI website to find an authorized DJI dealer where you can make your purchase.
When applying for a warranty service, the sales invoice of the product requiring warranty repair must be provided.
Conditions Apply. Visit the website for more details.
The Phantom 3 Professional continues the proud tradition of DJI's Phantom series and brings several important innovations to the Phantom's rich feature set. The Phantom 3 Professional carries a fully stabilized 3-axis 4k UHD video camera for smooth, crisp videos and still photos. To allow you to see what the drone sees, DJI has engineered a new generation of their Lightbridge technology that allows 720p HD digital streaming of live video directly from the drone. You can control the camera and see video in real time as you fly and you can even share the video using the DJI Pilot app's advanced features. To aid indoor flying, the Phantom 3 Professional includes an integrated array of optical and ultrasonic sensors call Vision Positioning that allows you to fly precisely indoors without a GPS signal. The Phantom 3 Professional includes all the tried-and-true features you'd expect from a DJI drone, including GPS navigation with auto takeoffs and auto landings, intelligent high power flight battery, a built-in safety database of no fly zones, and a powerful mobile app for your iOS or Android device.
Note: DJI has locked your Phantom from being able to even start the motor if you live within a 15 mile radius of the White House. This encompasses not only D.C. but much of Prince Georges County, Arlington, Fairfax, Silver Spring, Falls Church and Montgomery County. DJI does not warn you of this prior to purchase. Outside of this 15 mile radius, the drone works great, but be aware, that if you bought it and live within the restricted zone, you will not be able to fly it, even on your own property.
- Aircraft Body (1)
- Remote Controller (1)
- Propeller Pairs (4)
- Intelligent Flight Battery (1)
- Battery Charger (1)
- Power Cable (1)
- Phantom 3 Professional / Advanced Safety Guidelines and Disclaimer (Manual)
- Phantom 3 Professional / Advanced Intelligent Flight Battery Safety Guidelines (Manual)
- Phantom 3 Professional Quick Start Guide (Manual)
- Gimbal Clamp (1)
- Vibration Absorbers (4)
- 16GB Micro-SD Card (1)
- Micro-USB Cable (1)
- Anti-drop Kit (2)
- Landing Pads (4)
- Propeller Wrench (1)
- Stickers (5 - Gold, Silver, Red, Blue, Pink)
Legal DisclaimerMust be 18 & over to purchase, please see DJI.com for details. You must register your aircraft in the USA.
Top customer reviews
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The Phantom 3 Professional is an unbelievable piece of technology, I preordered this item in April and received it on May 6th. The first week, I played with the drone a little indoors (stable easy flight), and outside my house just to make sure it was operating properly. The only complaint I had to this point was that it took a good bit of futzing around (and more than an hour) to get the firmware between the app, remote control and onboard the drone all in sync, and that they seem to be pushing new firmware all the time (I like the fact that new software is coming out, but if it is going to be that frequent, the process for applying it should be a little less convoluted). Everything else was brilliant.
The weather was going to be great that weekend, so we planned on a maiden voyage down to the Delaware River. The drone performed spectacularly. The video was amazing (https://www.youtube.com/watch?v=Wr-w7bJbVhY), as a matter of fact, everything about the Phantom 3 was as advertised. The distance, control, stability, camera quality, all exceptional.
At the end of this first flight, I was flying by sight and accidentally ran into a tree (you can see this on the video). Again, the drone was fantastic, it survived a bouncy 50ft fall to the ground with hardly any damage. As a matter of fact, I was immediately able to fly it again. Only problem was there was a very small externally affixed ribbon cable on the camera gimbal that was torn during the fall. I was able to fly the drone and see through the camera, but unable to move the camera.
On Monday May 11th, I contacted DJI to inquire how I could purchase the replacement part for this ribbon cable. They informed me next day that "The issues that you're describing require for you to send in your unit for repair." I assumed this was a mistake, and all I needed to do was call someone and explain the situation... i.e. Drone flying fine, camera working, but immovable with an obvious needed replacement of a small torn cable.
I called customer service the following day (May 12th) After hours on the phone with the customer service agent, this was the result:
1. They would not sell me a replacement ribbon cable and let me install it myself
2. They could not tell me what it would cost to replace the cable if I sent it to them
3. They could not tell me how long it would take to replace the cable (only that repairs normally took 6 weeks!!!!!) yes six weeks
4. I could not just send in the camera and have them fix that, I had to send the whole drone (even though is was still flying fine). This is hugely important, because it meant that even though the camera is designed to be removed and reattached (DJI even providing additional washers to do so in the shipping package) that I would have to pay to ship the entire 10lb drone to them, vs. just the light weight camera costing me $50 for shipping ground (5-7 days time) instead $10-15 to ship the camera to them via 2-day shipping
5. I asked to speak to a customer service supervisor multiple times and was told that they will not speak to me over this issue.
I was really upset and took to twitter: https://twitter.com/DJIGlobal/status/598322752446078976
After exhausting every mechanism I could find to try and talk to someone reasonable at DJI, I finally broke down and shipped the entire unit to them on May 22nd. Although Fedex delivered the package to them 6 days later on May 28th, DJI did not officially "receive" the package into their system until June 5th. (2 weeks after it was shipped).
Since that time it has been a black hole. According to DJI CS, a technician should have looked at the drone and developed a repair estimate "about two weeks after they get it" (well that would have been June 20th). I wrote them on June 24th to request a status and was sent a form letter explaining that "If you call in or email for a status update before the end of the 6th week, the customer service representative will not be able to provide any further update". This means that I can not enquire as to the status of my $1,300 drone until July 17th (even though it is supposed to be complete by Julty 17th...)
Can anyone think of any product in any category that has a more draconian and horrible repair process? There is absolutely no way that you could possibly think about running an aerial photography business using DJI products. You would be forced into the position of purchasing multiple drones in case one has a problem, what photography business could afford to be without its camera for 2 months every-time something went wrong with it?
Imagine: Oh, your tripod broke? please send in your entire camera and lenses so we can hold them hostage, without telling you how long or how much it would take to fix the tripod, and please don't bother to ask us pesky questions like the status of the repair, because we are too busy to actually provide our customers any information.
I will post an update when I actually hear back from DJI on the cost and timing of my repair.
And then my adventure began... 3 days into having the Phantom, I noticed that while flying, my gimbal would often lose track of the horizon and begin filming crooked. I got online and found a DJI support rep saying "this is a known issue. Please wait for an update next week that will fix the issue." I waited. I installed it. Nothing changed. I tried recalibrating the IMU and the gimbal... nothing changed.
Of course, this wasn't too concerning. This is surely something that would be covered in their 6-month warranty, right? Heck, I was only 10 days in! I called in and found out that DJI only will return or exchange the Phantom (even if the issue is their own) for the first 7 days!!! They'll "attempt" a repair under warranty for you, though. Just can't guarantee anything. Seriously!?!
I called in several times, talked to a manager, waited on hold for countless hours. I told them over and over - it was one of your own reps on the forums that made me wait any longer than 3 days in the first place! Finally, they approved me for a refund or exchange. "We'll send you a shipping label in a few moments." I waited a few days. Nothing came. Emailed my rep. No response for 4 days. Called in again and started a new ticket. At the end, the rep emailed me and said just to respond with a filled-out form. I responded within 5 minutes. He said "Perfect! I'll get you a shipping label in just a bit after I get this approved." Never heard from him again.
After several more emails, 2 more calls, and 10 more updates to my support ticket from my side, they finally sent me a shipping label. This is now 1 month into me talking to support. I sent in the Phantom and saw the tracking updated to say that it was delivered to DJI 2 weeks ago. After 3 more calls in to support (all of which their system suddenly hung up on me during because "call volume was too high"), several emails, and a few more zendesk upgrades... I still don't even have confirmation that they got my drone. My $1260 is still up in the air. I don't doubt that they're going to forget that they approved my request and send it back or something.
In short... DJI is a gorgeous prostitute with a deadly STI. You'll love the moment you buy the Phantom. You'll be convinced you're in for a great time. It's a glorious thing to behold. But give it a week and you'll regret it. Oh how you'll regret it. Having gone through their support for a Phantom 2 in the past and now for my new Phantom 3... I'd warn you before you buy that you're entirely on your own. Even if they ship you a brick, they won't help you.