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Poor Packaging caused a leak
on August 10, 2010
There is a sharp-edged cardboard card that for some reason the manufacturers decided to put INSIDE the pouch that is virtually impossible to remove without cutting the card or damaging the pouch itself.
I decided to try to fold the card inside the pouch (rather than to risk a scissor edge cutting the plastic) and did removed it. But after trying very hard not to cut or damage the soft plastic I wasn't successful because the corner edge of the card scored the plastic and effectively cut it open. This then caused it to fail the water test, which unfortunately I just found out before leaving on my trip where I would have needed this protection.
I'm sure the product would have been fine if the makers would have thought about this critical packaging detail. They could have printed the inside card on softer paper or cloth or kept the damn card simply out of the pouch and attached it to the outside via some removable adhesive. But instead, they effectively risked ruining their own product.