DeLonghi DCP707 Stainless-Steel Programmable 5-Quart Slow Cooker
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- Just set it and go with the 10-hr digital countdown timer; perfect for long work days or busy days running around with the kids at sports practice
- Enjoy the ease of the servable ceramic bowl, take it straight to the table, so there is less to clean!
- You can take pleasure in the ample counterspace you'll still enjoy with the sleek compact design
- Feed the family or even a whole dinner party with the 5-qt capacity
- Be sure that you will always cook food at the perfect temperature with high and low settings and a 2-hr keep warm function
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Designed for busy people, the De'Longhi 5-Qt Slow Cooker not only cooks to perfection, but looks good while doing so; just set it and go. The sleek, compact stainless steel design is accompanied by a white servable ceramic bowl, so you have less to clean up. You can be confident knowing that your meal will end up exactly as planned, no over cooking or undercooking with the 10-hr digital countdown timer; perfect for long work days or busy days running the kids around to after school activities. The compact design is small enough to still allow for ample counter space, so there is no sacrifice there. If the kids like to help with cooking there's no need to worry about them burning themselves, the cool touch stainless handles provide you some piece of mind. Cleanup will be a breeze with the dishwasher safe servable bowl and tempered glass lid.
Top Customer Reviews
Spaghetti tonight? Tastes like the cooker.
Say! The cooker flavor is particularly apparent in the beef stew this evening.
Firehouse chili? Nope. It's slow cooker again.
I don't remember what brands we purchased in the past. I just know that we gave up because everything had a taste that wasn't a good taste. Whatever we prepared ended up kind of ... well ... crockpotty.
And yet over the years slow cookers have come along (so we'd heard) and meal ideas finally branch beyond beans or beef stew, so with some investigation, we decided to try again. This would be the last try.
We picked this model because it would fit nicely in the corner of the counter, it's simple in appearance, offers that handy warming feature (as many do) and falls within a comfortable price range. We bought it in a local shop instead of from Amazon because we weren't hopeful and anticipated having to return it for refund. Amazon has a great return policy, but it's a hassle by default.
Good news! The meals we've prepared so far have tasted like the meals we prepared! The Asian-Style Chicken tastes just like that! (A whole onion, lots of garlic, about six inches of ginger, add sprigs of cilantro if you love it, all pureed in a food processor; mix puree with a can of coconut milk -- not coconut water or sweetened coconut milk -- add 1/4 cup soy sauce, about 1/4 cup of brown sugar, a few drops of hot sesame oil...maybe a dollop of peanut butter, too! Maybe red chili flakes if you like 'em. Pour into slow cooker pot, add lots of boneless, skinless chicken thighs and cook on low for about 7 hours...oh my goodness that is good.) Today I'm using the remaining chicken thighs to make chicken salad.
We also made a meat loaf (used some of the leftover coconut and puree juice from the chicken recipe in the meat loaf recipe). With a layer of allspice leaves on the bottom of the pot, the loaf (shaped to fit the pot, so not a loaf, precisely) lifted out with a spatula without coming apart, and yet it was juicy, tender and flavorful. Really good eats.
So. The food tastes like food and not the cooker. The pot insert takes up a lot of dishwasher space, so I just wash the pot and lid by hand, but you don't have to. So far I haven't oiled the pot before preparing a meal, but it has cleaned easily anyway and without staining. Ask me in six months if it's stained. (UPDATE Oct 2011 -- used frequently, still not stained.)
For now, we're on! Next up, Slow Cooker Lasagna (thank you Jessica Seinfeld for bringing this to our attention).
Knowing what I now know, I would buy it at Amazon without hesitation.
UPDATE: If you've looked at slow-cooker recipes, you'll notice that many start with "...first, brown the meat..." and jeesh, if I wanted to stand at the stove and brown batch after batch of the protein, I'd just make dinner at dinnertime. The whole point of a slow cooker is to NOT stand at the stove. And yet, sometimes it's a good idea to brown the protein. I do it like this -- season, marinate, whatever is required then place protein on a suitable pan, broil for a few minutes, then add to slow cooker with everything else. It's an extra step, to be sure, but at least it's not standing over the stove browning batch after batch of whatever. (Months later, still loving this thing.) Enjoy!
UPDATE 01 02 12: ...and if the ceramic pot DOES get stained, which it will probably do if you add a chopped beet to the lentil soup, it cleans perfectly by gently using a mild sink cleanser like Comet.
I read the reviews for the Delonghi DCP707 and several other makers' slow cookers pretty carefully before I purchased the product, and it seems as though slow cookers in general (including this one) have a pretty high fail rate. That said, several of the Delonghi reviews referred to solid (non plastic) construction. Unfortunately, those reviews must refer to an earlier model of the slow cooker, as the model I received was made entirely of metallic plastic, with the exception of the pot and lid. This was mildly disappointing but not a deal-breaker.
Functionally, the cooker seemed fine at first: the low setting and high setting worked with recipes I use, and the high setting did not cause the contents of the pot to boil, which is apparently a big problem in some slow cookers. The interface was pretty confusing, and the options for cooking and keeping warm were fairly limited, but again, this seems to be a common issue with low to middle end slow cookers. In the end, it all seemed acceptable once I got used to it. The cooker did the job it was designed to do, and it was somewhat more attractive than many of its competitors.
After three months, however, I found that every third meal I set up in the cooker simply failed to cook. The interface lit up, and the setting process was completely normal, but I returned several hours later to room temperature, uncooked food.
When I called Delonghi, they asked me to provide the serial number for my unit and to send in my receipt and wait. One thing that was immediately frustrating was the fact that everyone I dealt with seemed completely unconcerned that the unit had stopped working. There was no "sorry for the inconvenience" or "we stand behind the quality of our products," rather they seemed very interested in focusing on "The Requirements" for replacement. Next I received an email asking me to cut the electrical cord off the slow cooker, package it, and mail it to Delonghi. They also asked me to mail them a $15 check for shipping and handling. Again, there was no apology for selling me a defective product. A snippet of their note: "It has been determined that your unit is under warranty, and a replacement order has been entered for you. We ask that you send in the following requirements in order to receive your replacement...Upon receipt of the requirements, your replacement will be released for shipment to you."
When I called Delonghi to ask if there was any way to pick up the item in a store, the Delonghi agent said, "No, there is not. It had to come from our warehouse." I told her that I was pretty disappointed in my experience with purchasing a Delonghi product, and that I had expected them to stand a bit more firmly behind the quality of their product, she simply said, "I'm sorry to hear that, and I will put a note in your file." I asked if that was all Delonghi would do for me. She said, "Yes."
So I hung up, and sent in "The Requirements" and I just received confirmation that they will send me a new item. Two stars for honoring the warranty at all. Zero stars for quality of the initial product and customer service in replacing it. I will update once I have received the replacement unit and will certainly update if it fails in the next year.
UPDATE: Although I received an email confirming that an item was going to be shipped out on 11/28, almost 4 weeks later, I still have not received the replacement slow cooker. The person I spoke with blamed the whole thing on the warehouse, and he said that they will try to ship it out again soon, but it is currently out of stock. They won't reimburse my $15 shipping cost, but they MIGHT extend my warranty by 6 weeks.