Top critical review
252 people found this helpful
Great at heating rooms but I have some complaints.
on September 29, 2014
This is a great radiator that is spoiled by a very poor control system. I'll go over the pros and cons:
* The timer operation feature is nice. You can program two on/off periods every 24 hours - however, both timers will be set to the same temperature. You can't program different temperatures for the two timers.
* It looks cool! The all-black design is much more attractive in a room than the off-white color of most radiators. This looks like a radiator that Darth Vader would be OK with.
* Heats up a small-to-medium-sized room quickly and efficiently. The thermostat works perfectly.
* The remote control is a useful feature, especially when you are sick and/or lazy and don't want to walk across the room. (Don't forget to remove the batteries if you're not using it for a very long time, to avoid the batteries corroding the terminals).
* There is an LED light that alternates between red, orange, and green to signal what power setting (high, medium, low) the radiator is on.
* The "electronic climate control" feature automatically cycles between the most appropriate power settings to save energy. This works in both high and medium power settings; it will cycle between high/medium/low/off (or medium/low/off) to maintain your desired temperature.
* There are three LED lights on the front, and the light on the left (the "pilot" light) is always on when the unit is plugged in. This light is much brighter than the middle "power setting" light, so it can be very hard to tell if the middle light is on or if it is just catching light from the pilot light. The middle light is dimmer than the pilot light and it is really only noticeable if you get down at eye-level with it. Basically I'm saying it's hard to tell if the radiator is actually on or not by looking at the LED lights unless you bend down to get a closer look.
* When you turn on the radiator for the first time, the default temperature is 99 degrees. Really? It doesn't take a genius to figure out that 70 would be a better default setting.
* The LCD screen is impossible to see in the dark so you will have to turn a light on at night if you want to make any adjustments. It would REALLY help if this LCD were backlit, at least for a few seconds when you're changing settings.
* The clock's "AM/PM" indicator on the LCD is tucked up in the top corner and so it is hard to see unless you bend down and get at eye level with the screen, and shine a light up into the corner. This isn't that big a deal but might be frustrating if you use the timer program setting a lot.
* For some reason you have to press the Mode button once more than necessary to go into medium power mode. Once for on/high, then the next press does nothing, then pressing again puts it into medium power, then press again for low, and again for off.
* It is hard to know if the unit is actually on or not when the thermostat shuts it off. The only indication is a tiny little "O" on the LCD screen. The "O" means it is off, and the lack of an "O" means it is on. You can't tell from the LED lights (unless the radiator is actively heating, in which case the middle light is red/orange/green - although this in itself is hard to see). This problem is compounded by my next complaint...
* The biggest drawback with this heater is that if there is a power interruption for more than two minutes, the system resets and the radiator will be OFF when the power comes back on. So, if you use this radiator in a little-used room to prevent it from freezing, you're going to have to regularly check it to make sure it's still on. I see this as a major problem. With my previous Delonghi radiator, the mechanical switches mean that the radiator will still be turned on after a power interruption - once the power is back on, the switches are still on so the radiator will turn on again; there are no electronics that will need to be reset. If you need a radiator that can be left on for a long time without being checked (e.g. in a basement over the winter), you would do much better to get a radiator with mechanical power switches. I wish this radiator had some sort of mechanical override switch to avoid this problem.
Overall I do like this radiator; it looks and works great, but the user interface is very frustrating. The status of the radiator should be obvious from across the room but unfortunately you have to get up close to know what the settings are. In many ways my older model Delonghi radiator is better - two simple switches with lights on and a thermostat dial. I can look at it from across the room and know exactly what setting the radiator is on.