- File Size: 872 KB
- Print Length: 223 pages
- Publisher: Razzamatazz Publications (January 2, 2014)
- Publication Date: January 2, 2014
- Sold by: Amazon Digital Services LLC
- Language: English
- ASIN: B0052XP1AE
- Text-to-Speech: Enabled
- Word Wise: Enabled
- Lending: Enabled
- Amazon Best Sellers Rank: #847,960 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
|Print List Price:||$11.01|
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Dear Coca-Cola: A Customer Relations Nightmare. Kindle Edition
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It was an interesting concept, though not the first time a humorist has done this. But a little of this goes a long way. Some of his queries were mildly amusing, but nothing rose to the level of "hilarious".I wouldn't feel the need to read more of this sort of thing from this author. And while he's not a bad writer, there's so much else out there that I really don't feel the need to sample any of his other writing.
One note on formatting of the book: Although correspondence with each company would logically be a chapter, there's no division between correspondence with one company and correspondence with the next. I found that mildly annoying. There's no table of contents. At the end, there's a LOT of promotion of his other books.
Bottom line: it passed the time, but it didn't make me want to read more.
I like this book, but Ravenscroft's masterpieces are the three volumes in his STAIRLIFT TO HEAVEN series. In those books he records the day-to-day (and some of his days are bizarre, indeed) life of a "coffin-dodger" and his wife and friends. If you like off-the-wall British humor, you will love them as much as I do.
I love your Mini Ravioli's and have them 3 times a week. Unfortunately my wife hates them since they stain my shirts and now has me take my shirt off before eating them. Do you know how to get the stains out? Is there a proper way to eat them without getting them on my shirt?
Thank you for your email concerning our Chef Boyardee Mini Ravioli.
I really enjoyed hearing how much you and your wife like and use our Mini Ravioli and I am sorry to hear they get on your shirt when enjoying them! Although we do not have any recommendations, you are welcome to contact the Drycleaning & Laundry Institute (formerly International Fabric Care Institute) at:
Local ph: [...]
Thanks again for your feedback, Clark. We really enjoy hearing from our loyal consumers and I hope you will continue to use and enjoy our products!
I hope you have a great day!
I found it incredibly funny. It was good to see some companies were very good natured in the exchanges, and I suspect they knew they were being 'had' but were playing along. I also take my hat off to Terry who found a way of reacting to the replies whereby the scenario could be continued. Until he received a reply, he could never know how the sketch would pan out, so there is quite a skill level displayed here. I would expect nothing less from the person who bought us Cissie and Aida :D :D
What also astounded me, was the amount of times he received a standard reply. Those companies obviously do not take customer comments seriously, nor do they read half of them, going by the fact they did not address his initial queries. Terry is not a man to back down though, and he soon humbled them by pointing out the error of their ways.
Would I recommend this? Yes I would. I think it is better than Dear Air 2000 (which I still enjoyed hugely by the way) due to the fact he has more latitude and scope. There are only so many things you can comment on regarding airline travel I guess, but the world is your oyster when it comes to product quirks. Yet I loved how he had a running joke throughout. Oven chips appeared regularly and he did manage to throw in a nice wee story regarding the lasagne.
Terry is a gem of a writer, and having read 4 of his books now, I have the remainder lined up ready.