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Delivering Happiness Paperback – Illustrated, March 19, 2013

4.6 out of 5 stars 2,702 ratings

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Editorial Reviews

About the Author

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Product details

  • Publisher ‏ : ‎ Grand Central Publishing; Illustrated edition (March 19, 2013)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 272 pages
  • ISBN-10 ‏ : ‎ 0446576220
  • ISBN-13 ‏ : ‎ 978-0446576222
  • Item Weight ‏ : ‎ 9.9 ounces
  • Dimensions ‏ : ‎ 6 x 0.68 x 9 inches
  • Customer Reviews:
    4.6 out of 5 stars 2,702 ratings

Customer reviews

4.6 out of 5 stars
4.6 out of 5
2,702 global ratings
How are ratings calculated?

Top reviews from the United States

Reviewed in the United States on October 31, 2019
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37 people found this helpful
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Reviewed in the United States on October 24, 2019
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15 people found this helpful
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Reviewed in the United States on August 12, 2020
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11 people found this helpful
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Reviewed in the United States on September 19, 2018
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Top reviews from other countries

Stephen Green
4.0 out of 5 stars Delivering a good story
Reviewed in the United Kingdom on November 1, 2014
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5 people found this helpful
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S Blackmore
4.0 out of 5 stars Interesting - but hard to implement the theories
Reviewed in the United Kingdom on June 22, 2020
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Ovidio Graziano
5.0 out of 5 stars Amazing and easy read
Reviewed in the United Kingdom on May 17, 2020
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2 people found this helpful
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S. Yogendra
4.0 out of 5 stars The story of Tony Hsieh's journey and of Zappos.com
Reviewed in the United Kingdom on May 19, 2012
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Amazon Customer
5.0 out of 5 stars literally the best book to read for giving you a passion for ...
Reviewed in the United Kingdom on December 12, 2017
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