- Audible Audio Edition
- Listening Length: 8 hours and 17 minutes
- Program Type: Audiobook
- Version: Unabridged
- Publisher: Hachette Audio
- Audible.com Release Date: May 27, 2010
- Whispersync for Voice: Ready
- Language: English
- ASIN: B003QADCNS
- Amazon Best Sellers Rank:
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Delivering Happiness: A Path to Profits, Passion, and Purpose Audible – Unabridged
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Top Customer Reviews
"Without conscious and deliberate effort, inertia always wins"
I am not sure the book delivers happiness. But here's what it does do, and does very well. It provides an insight into the success of one of America's trendiest and high performing companies as well as the brain of the man behind it. From my work life lens, it also shows an interesting approach to corporate culture that so far is working well for Zappos.
I put my hand up to review the book Delivering Happiness: A Path to Profits, Passion and Purpose because I'd read so much about Zappos' unique corporate environment. Innovative organizational psyches are right up my alley. Hsieh has a light and enticing story-teller's voice as he shares his youthful business adventures, Harvard stories (mostly about how little work he did and how well he performed doing that), mistakes and spiritual experiences in the rave/party years and climbing Kilimanjaro. Ultimately though, it's a book about relationships, and about how to create an environment where your best friends show up to work with you. You work hard and you play hard and you do it all together.Read more ›
Much of the rest of the book is a fascinating history of how Zappos evolved and grew from nothing to $1 billion in gross sales in less than 10 years. Along the way, Tony explains how he learned business lessons from a summer fling with playing poker in Vegas. One of those lessons was to figure out what he really wanted to get out of life. He dabbled in investing and day-trading but found them unfulfilling. He dabbled in angel funding (Zappos being one of the companies he funded). He realized he was passionate about building a company, and the beneficiary of his passion happened to be Zappos.Read more ›
First, I was disappointed in the flip tone of this book. The preface includes a blurb about not bothering to have the book edited by a professional editor because the author did not find it necessary and wanted to continue to poke at his past English teachers because obviously he "showed them" by being a best-selling author and not bothering to be a conscientious writer. I can not imagine having an ax to grind with a teacher I haven't seen in 20 years who may have corrected my work during my "formative years".
Second, I want to personally apologize to every [...] employee. How does one work for a fellow who prides himself on not hiring "talented people"? I am dead serious. Tony clearly states that bringing in talented people into the organization as it grew would cause the culture to change so would not be part of his strategy to build the company.
Third, I also fail to understand how drinking with your co-workers and spending nearly every waking moment with them brings profit, passion and purpose. Yes, team cohesion is obviously important. The military wouldn't function without it. Spending a happy hour with co-workers and eating lunch together for instance, makes sense. Failing to keep your job because Bob in accounting doesn't like socializing with you after work, doesn't make any sense. Failing to be promoted because you don't drink and (horror) actually go home to your kids at night, doesn't make sense.
To summarize, I would re-title this book "A Formula for Running a Successful Cult" by Tony Hsieh aka The Big Pumbah because he has mastered the most important features of a well run cult.Read more ›
Most Recent Customer Reviews
Great book - great principles. Awesome way to inspire your team and/or inspire coworkers.Published 2 days ago by Heather
We purchased this book via audible. Narrated by Tony himself mad it easier to listen to and quite entertaining. We have purchawd the book for several of our children and my boss.Published 4 days ago by michael hampton
Must read for anyone looking to do things different and create a self sustainable long lasting team. Read morePublished 13 days ago by sumit
mostly biographical. if you want practical business advice on delivering superior customer support, look elsewhere.Published 15 days ago by Max Hodges
+ Concise, doesn't waste your time
+ Unique philosophy on how to run a business
~ Appreciated Tony being upfront with his failures/learnings early in life but feel he's... Read more
First half of the book is quite interesting. The rest seems a bit too much of self promotion.Published 25 days ago by Amazon Customer
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